#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(216)332-2913

Rental Center

(216)332-2900

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

21000 Libby Rd

Maple Heights, OH 44137

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Customer Store Reviews

  • 4.3 out of 419 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
I LOVE Home Depot.
I LOVE Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
RODERICK is awesome! If you go to this location, ask for him. He will make sure you get the hel...
RODERICK is awesome! If you go to this location, ask for him. He will make sure you get the help you need.
by
  • Verified Purchase
  • Recommended
Friendly associates and very helpful lawn and garden staff
Friendly associates and very helpful lawn and garden staff
by
  • Verified Purchase
  • Recommended
Once again this Home Depot out-did itself. The employee that assisted us was very helpful in help...
Once again this Home Depot out-did itself. The employee that assisted us was very helpful in helping us to make a decision of which Hedge trimmer to purchase. When you are new at purchasing lawn equipment, receiving good, honest advice from someone who knows lawn equipment is very helpful.
by
  • Verified Purchase
  • Recommended
THIS store is in need for this area.GOOD job.
THIS store is in need for this area.GOOD job.
by
  • Verified Purchase
  • Recommended
The store is clean, organized and well stocked. Employees are friendly and helpful. Sometimes ta...
The store is clean, organized and well stocked. Employees are friendly and helpful. Sometimes takes a few minutes to find someone but all are willing to help.
by
  • Verified Purchase
  • Recommended
A well stocked store with friendly and knowledgeable associates. Makes spending money more enjoy...
A well stocked store with friendly and knowledgeable associates. Makes spending money more enjoyable!
by
  • Verified Purchase
  • Recommended
The staff at Home Depot in Maple Heights was very helpful, courteous and polite. They made themse...
The staff at Home Depot in Maple Heights was very helpful, courteous and polite. They made themselves available for any questions that needed answering. One employee went out of their way to assist us with the items my husband and I were looking for, which saved us a lot of time.
by
  • Verified Purchase
  • Recommended
Friendly staff helpful and always goes above and behond!
Friendly staff helpful and always goes above and behond!
by
  • Verified Purchase
  • Recommended
You will receive help from Employees that know their Product. Prices are Great/Inventory is Full...
You will receive help from Employees that know their Product. Prices are Great/Inventory is Full. The Garden area is full of Smiles. This is a very nice and conveniently located for everyone.
by
  • Verified Purchase
  • Recommended
I would recommend this store because everyone that works there are very happy to assist you in pu...
I would recommend this store because everyone that works there are very happy to assist you in purchasing items. And, if you don't know information about an item, they are willing to find out the information or ask someone who knows.
by
  • Verified Purchase
  • Recommended
Very nice store I shop the often at least twice a month sometimes more and they are great associa...
Very nice store I shop the often at least twice a month sometimes more and they are great associates there but sometimes very hard to find one that's not busy they need more help when the store is so busy . Other that that I have always been satisfied with the products and services.
by
  • Verified Purchase
  • Recommended
The associates at the Maple Heights Home Depot were friendly and willing to find the merchandise ...
The associates at the Maple Heights Home Depot were friendly and willing to find the merchandise I needed. They know there products and keep the store clean and aisle clear of debris. Tyrik helped me and he was awesome!
by
  • Verified Purchase
  • Recommended
Friendly staff, very helpful.
Friendly staff, very helpful.
by
  • Verified Purchase
  • Recommended
If you know what you want and where it is you will be fine, don't rely on Internet available coun...
If you know what you want and where it is you will be fine, don't rely on Internet available count to match store....not even close....if it's even there....if you like twisted lumber and returned items taped and sold again as new, then this place is 4 you.....
by
  • Verified Purchase
Have always liked home depot , I try to find things at other stores they seam to confused or tell...
Have always liked home depot , I try to find things at other stores they seam to confused or tell you to look row or look for help with someone other, then me, but at Home depot they have so much in stock to fit all needs or up dated products better then what we come in with at a good price.
by
  • Verified Purchase
  • Recommended
This store has a large supply in every categoryAndy associates are well-informed
This store has a large supply in every categoryAndy associates are well-informed
by
  • Verified Purchase
  • Recommended
good business with great workers who truly help
good business with great workers who truly help
by
  • Verified Purchase
  • Recommended
Great customer Service
Great customer Service
by
  • Verified Purchase
  • Recommended
No Robins for a warehouse store was clean but as I went in the store no one asked me if I needed ...
No Robins for a warehouse store was clean but as I went in the store no one asked me if I needed any help in the product that I purchased after I did find somebody when I got it home the water heater was ready to be installed but it was damaged at the bottom called the manufacturer and also called Home Depot the Home Depot person was not all that helpful just told me I could return it but it was too much trouble so I kept it and had it installed really didn't want to keep it but I needed the hot water heater because mine burst call the manufacturer and they made a note of it I also have a picture but in the end I bought a damaged product
by
  • Verified Purchase
  • Recommended
The Maple Hts. Store always has the products I need in stock; The employees are knowledgeable and...
The Maple Hts. Store always has the products I need in stock; The employees are knowledgeable and friendly and helpful. And the store is ALWAYS clean.
by
  • Verified Purchase
  • Recommended
The staff is almost always friendly. The floor employees usually go above and beyond other box h...
The staff is almost always friendly. The floor employees usually go above and beyond other box home improvement stores. I go to this location at least once a day and it's very rare I spend more than 2-3 minutes on line. Most all cashiers are friendly... Tracy is always happy! The floor staff is knowledgeable. My wife visited the Maple Heights location by herself to pick something up for me. She knows NOTHING about home improvement, so when she asked a floor staff employee, she described the things I needed as "thingy" and "doo-dads." My wife told me the man was patient and after asking her a few questions, was able to get her exactly what she needed. She said he wasn't condescending, nor did he make her feel "like an idiot." Anyone who's patient with her when it comes to home improvement deserves a gold star. Maple Heights is my preferred location.
by
  • Verified Purchase
  • Recommended
I prefer this store because it's in a bright, open area. The employees are friendly, professional...
I prefer this store because it's in a bright, open area. The employees are friendly, professional and eager to please which is rare these days. The store is neat and clean and well stocked and the parking is convenient.
by
  • Verified Purchase
  • Recommended
the sales staff has improved greatly and a joy to shop there.
the sales staff has improved greatly and a joy to shop there.
by
  • Verified Purchase
  • Recommended
I own a 100 year old house and I try to replace a part with something of the same kind,sometimes ...
I own a 100 year old house and I try to replace a part with something of the same kind,sometimes I can't find just what I'm looking for if you could have a section for older homes in- store and online it would be great'
by
  • Verified Purchase
  • Recommended
I've shopped in several Home Depot stores as well as Lowes, but my continuing shopping experience...
I've shopped in several Home Depot stores as well as Lowes, but my continuing shopping experiences at the Maple Hts store are always pleasant and the store is relatively clean.
by
  • Verified Purchase
  • Recommended
Very clean store with good prices and quality
Very clean store with good prices and quality
by
  • Verified Purchase
  • Recommended
The Maple Heights Home Depot is a Great store to shop at, the Employees are very Helpful and very...
The Maple Heights Home Depot is a Great store to shop at, the Employees are very Helpful and very pleasant to talk to . Every employee I made contact with went far and beyond what they needed to do to make my shipping experience Great!! Thank you to all the Employees at Maple Heights ,Ohio Home Depot!! A special thank you to Mr.Bassillio
by
  • Verified Purchase
  • Recommended
Store clean and I saw employees walking around the area of plumbing but no one offered any help.
Store clean and I saw employees walking around the area of plumbing but no one offered any help.
by
  • Verified Purchase
  • Recommended
Home Depot has been the store that my family and I have used for over 80 years to supply home imp...
Home Depot has been the store that my family and I have used for over 80 years to supply home improvement info and supplies for a host of projects. I have so many memories of going their with my parents and the memories make me smile, as I walk these same aisles now that they have passed on. Home Depot will always be my No. 1 choice for home goods and home improvement products. Thank you for your many years of great service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 419 reviews

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