Reviews for Marana (NW Tucson) #478

Very clean and easy to locate where I needed to go. Employees were eager and ready to help and give advice. Even though I arrived about an hour before closing all the employees were happy to help and I had no issues getting the items I came for. I felt very safe due to the fact Home Depot requires mask wearing while shopping.

Great store friendly and helpful staff . clean and always well stocked

A great place to find what you need! If you can't find it, there're always knowledgeable personnel available to help find whatever you need or a suitable substitute. Clean store, and a friendly staff. Higher quality items than those lower quality home stores. One of my favorite places to go for what I need!

Store is clean, helpful associates

Was Followed in spied on in the story as if I was some criminal .

SHOPPING EARLY IN THE MORNING IS GREAT. WE RECEIVED QUALITY HELP FROM JEFF IN PLUMBING----BEST SERVICE, THANK YOU, JEFF. WE NEED MORE PEOPLE LIKE YOU.

store is always clean and reasonably easy to navigate. Bonnie Jankovic is the best sales associate and appliance specialist in Tucson.

I would recommend this store due to it's convenience to those living in Marana, AZ. Other stores in Tucson seem better staffed and more willing to help the clientele. Everything I needed I found and a reasonable price. But, to flaunt the health of customers I believe is a serious oversight inasmuch as not one employee I dealt with (there were four) was wearing a mask and putting lives of us senior citizens.

Home Depot has always delivered excellent customer service for me from Indiana to Arizona for the past 20 yrs or so. They always deliver,wii go above and beyond to assist you. I have found that even if they don't have an item in stock they won't hold you hostage and make an attempt to monopolized your business,they will recommend their competitors as an alternative for you to seek what you are looking for. I applaud their selflessness and other business can learn from their lead in the business of home improvement. Hats off to you Home Depot and keep up the momentum to carry the torch! Sincerely, We encourage you to review our guidelines and resubmit your review on #0478 Tucson.

Everyone working there seemed to genuinely enjoy their job! I rented a small carpet shampooer and the gentleman helping was very thorough with explaining the instructions.. when I returned the machine I decided to go look at the garden section and found some awesome prices on just about everything I wanted, this will definitely be the only Home Depot I visit!

In light of the pandemic, all went unexpectedly well on entering with a 'cleaned cart' and folks to guide you on. The store was neat and the helpers [staff] seemed anxious to answer questions and even pause see if you had anything to add. Seemed like they [staff] had a pre-opening Pep Talk and were all looking to win the Employee of the Day Award. Great to see and experience where grumpy 'help?' abound.

Marana Home Depot has very knowledgeable associates available to help with questions and assist in finding products needed to complete a project. Everyone is friendly and enjoys their job and definitely provides customer satisfaction! We can honestly say Marana Home Depot has the HEART of HOME!

Multiple options to choose from, excellent customer service and fast checkout.

Store was clean and employees were friendly and helpful

Available and knowledgeable customer service staff.

Working on a project? Checkout Home Depot. They are very helpful and have the products you'll need.

This store employees are always helpful, especially to a retired person. Thank you to all the employees working at Home Depot that have helped me for 10 years at this store.

I have been shopping this store for well over 20 years and have always had a very satisfying experience with every employee that I have asked for help when needed. I have never been directed to the wrong location at any time. I feel that your training program must be quite extensive as your people know where and how to get customers to the right location. KUTOS to all.

The Marana Home Depot excels in having knowledgable associates that really know their department and can find even the most obscure items. Well done!

The people were very helpful.

Store is well organized plenty in stock staff is very nice store very clean fast checkout good prices I would recommend shopping here

Would not buy flooring from this store. Flooring lady was not very helpful.Was not enough product for me to buy. could not find more flooring for me.

This store is on point. Always well stocked and the associates are always helpful. Best neighborhood store by far!!

The store was very neat and clean. The employees were very friendly and very willing to help me find the products that I was looking for :-) I find that the pricing is very good and the store always has good stock.

I just completed a survey and gave kudos to "Dean", when it should have been "Jean".

Store has a good layout for shopping

Love the new setup for online order pick up and/or return section. Much more customer friendly.

no customer service

Luis Jaydeen and Cindy got my Christmas tree cut and wrapped in very violent rain conditions in tucson AZ

The folks at this place are very patient, sweet, and knowledgeable! I love the ambiance of the store too (smell of wood and smell from the garden center). They’re always ready to answer my questions about where things are, what products work best for my needs, and direct me to cool online resources (like garden center), when they can’t recall or aren’t familiar with something.