#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)450-8312

Rental Center

(713)450-8301

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13400 Market St

Houston, TX 77015

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 314 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
The only bad thing was the delivery!!
The only bad thing was with the delivery of the ceramics we bought. They never announced that they would arrive and left the product on the street. Bad service from the company Home Depot works with.
by
    Excercises BEFORE Starting Shift
    I was going down the isle for Playsand and there i caught the workers doing stretches and excercises. I asked what they were doing. And a Boss instructor said the men were fixing to start their shift and they have to do this beforstarting. I thought that was Awesome. Back to my purchase I bought A Ryobi One + HP BRUSHLESS. I haven't tryed it yet. But I'm excited to add this new tool to my Collection.
    by
      Wood
      This customer chose to rate the product and not provide text.
      by
        • Recommended
        Appliances
        We bought some appliances from Home Depot with no interest for 12mo.. they were out of stock at other stores and Home Depot was even less expensive than stores!
        by
          • Recommended
          CASHIERS
          They don't even try to help you with anything like if its there money i asked for help putting my discount code she just said no, RUDE
          by
            EMPLOYEES ARE ACTUALLY HERE TO HELP!!
            Needed some issues resolved and the Baytown store had ONE associate at the Customer Service desk and 12 people in line. The HOUSTON store had 5 associates with their own kiosks and they were happy, knowledgeable and super helpful. Not only that, but their ON HAND Inventory was correct - Baytown's was completely wrong!!!!!!!!!!
            by
              • Recommended
              HD fell short on this trip
              Went to pick up some outdoor chairs and with all of the seemingly extra employees there, none wanted to look for the chairs that the app said was available there. HD did not impress on this trip.
              by
                • Recommended
                1 found this review helpful
                Not enough Check outs, self service and zero workers actually checking. Only one person helping the self checkouts that were open?
                Self service and zero workers actually checking. Only one person helping the self checkouts that were open?
                by
                  • Recommended
                  I hate having to get the lumber cart from the parking lot
                  There have been times when i went to another store if no cart was available
                  by
                    Great washer
                    I would like to thank Luis the tech that brought my appliance home. He explained everything very well. He was the delivery guy.
                    by
                      • Recommended
                      One stop shop.
                      I love Homedepot they are one stop shop. Great known products from electrical,paint Applances and much more!
                      by
                        • Recommended
                        Long time customer.
                        Great store, great people overall.
                        by
                          • Recommended
                          Attic door
                          I purchased an attic door great price great quality and homedepot curbside service is great and polite.
                          by
                            • Recommended
                            Great experience
                            Needed a water heater and found it in stock. Had a good variety so with no problem found what I was looking for. and parts i needed to replace on the water heater.
                            by
                              • Recommended
                              EXCELLENT Customer Service! Way to go Kenn!
                              I had ordered 19 boxes of tile and 5 were broken, so had to be reorder. While it was an inconvenience, Kenn helped us resolve the issue promptly and went over and above! Sadly, its rare to get this kind of service now days. Home Depot - Market Street: you have a gem in Kenn!
                              by
                                • Recommended
                                I try to avoid this store
                                I thought I was reviewing Home Depot in Baytown. I returned over $600 in materials and Robin who works the return desk in Baytown was accommodating and professional. I’m sorry but the Home Depot is always dirty and employees have little customer service skills on Market St.
                                by
                                  Great workers
                                  I bought a large outside bulb even though it was the wrong size so he checked at the store on Ella Blvd , they had it,
                                  by
                                    • Recommended
                                    Market St. Home Depot Sucks!
                                    Less than one star! The store sucks!
                                    by
                                      Homeowner
                                      Excellent staff ,very good organized store.
                                      by
                                        • Recommended
                                        Thumbs Up
                                        About 2 days ago I had great service at the home depot on market & i-10
                                        by
                                          • Recommended
                                          Generac Generator
                                          Had a hard time getting help and was then refused one-time purchase discount
                                          by
                                            • Recommended
                                            Local home depot carts are quite tidy and new
                                            I bought clear glue for a window plastic piece
                                            by
                                              • Recommended
                                              Great prices
                                              They have great people to help you and prices are good! This is my to go to store
                                              by
                                                • Recommended
                                                Loading
                                                Placed an ordered 24 hrs, they guaranteed it will be pulled. Once I arrived, the order has half pulled and it took them over 2 hours to bring the materials towards the front.
                                                by
                                                  Gratis brand husky
                                                  Bought husky blade,its sharp and Last Long
                                                  by
                                                    • Recommended
                                                    great experience
                                                    I like that i went in and out grab my item and no waiting in line,
                                                    by
                                                      • Recommended
                                                      Great Employee, ask for Rachel in gardening
                                                      Rachel 50524 was extremely polite and helpful in the gardening department.
                                                      by
                                                        • Recommended
                                                        Awesome Store
                                                        Great central location. Great customer service. 5 star review for sure. Clean and pretty much well stocked with everything.
                                                        by
                                                          • Recommended
                                                          Organize store
                                                          All easy to find, friendly and helpful staff
                                                          by
                                                            • Recommended
                                                            GET
                                                            DIANA ROSS EXEMPLIFIED GREAT CUSTOMER SERVICE.
                                                            by
                                                              Showing 1-30 of 314 reviews

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