#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)450-8312

Tool & Truck Rental

(713)450-8301

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13400 Market St

Houston, TX 77015

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.5 out of 294 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (294)
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Showing 1-30 of 294 reviews
Greet the customers
They help out and was very helpful the while ten years
by
    • Recommended
    arlinda's review
    convenient location but they need more associates in store because I had a hard time finding an associate to help me locate the items I needed
    by
      • Recommended
      Great Store
      I believe the manager does an outstanding job.
      by
        • Recommended
        About the cashier Florence
        She was very friendly and welcoming.
        by
          • Recommended
          My Home Depot Family
          My brother and I came in with the mindset to buy a new product, we can in to the store. It was a very bittersweet moment walking into the aisles where I used to work, the aisle neat and products stocked on the shelves, and seeing old faces, it was a wonderful experinces. Thank you my Garden Manager Ricky for your help. It was wonderful seeing you brotha!
          by
            • Recommended
            Great service from the garden center
            Employee was very friendly and was working hard, he stopped what he was doing and made sure I checked out immediately. It had been raining and he had a little issue with the scanner, but was very sincere with his apologies, hard working polite young man.
            by
              • Recommended
              Home Depot #0569
              At this specific Home Depot, it has the drive and the will that any other home depot that i think has, but it needs to get better at the cleanliness and the greeting customers, some associates look dead and silent.. but they are also all young people, and they might also be dealing with life issues and school.. Other than the greeting and clean environment, it is an all good store… Eliana from Garden and Luis from Plumbing helped out so good! HDProud
              by
                • Recommended
                Hardware tools and drywall tools
                I had little difficulty find the tools and bits i needed for Milwaukee rotary bits and drywall sanding board to screw on the stick and some hardware tools like the wrenches didnt have the prices on them i wasn’t satisfied with that when i got to the cashier and check the price .
                by
                  Fire lane parking
                  The store manager needs to work harder to prevent contractors from parking in the fire lane and blocking traffic from getting through the parking lot.
                  by
                    • Recommended
                    Great store
                    I'm very satisfied with the ryobi one + drilldriver w- 2 battery.
                    by
                      • Recommended
                      Well Stocked Store
                      Allot of the Houston area Home Depot stores should model theirs around this particular store. Why? Because they have plenty of inventoried stock clean items not coated with dust. More often, I find myself having to go to several Home Depot stores because of insufficient inventory and poorly managed. It was a refresher to finally find a store I could find everything I needed.
                      by
                      • DIY
                      • Recommended
                      Great supply
                      I did realize there was toilet paper available at Home Depot. Also toys available for children. It was a great find.
                      by
                        • Recommended
                        Management
                        Management was very helpful and friendly. Very knowledgeable on the products that I was purchasing. As well as the cashier.
                        by
                          • Recommended
                          Worst Home Depot in this area
                          Market street Home Depot the staff are very rude and unprofessional. I’d rather spend my money somewhere else. Will write a letter to corporate. But I’m sure they already know this store is ridiculous
                          by
                            Amazing shopping experience
                            The store was neat and pretty big in size. They had everything I was looking for, the associate were very nice and helpful. The pro department is so smart, I recommend going to them if you have questions.
                            by
                              • Recommended
                              Rental
                              The staff in the rental area is great. They are exceptional and will go out of his/her way to help customers. I applaud their dedication.
                              by
                                • Recommended
                                The employee who name I did not get. He was helpful with the brackets I needed.
                                The employee who name I did not get. He was helpful with the brackets I needed.
                                by
                                • Verified Purchase
                                • Recommended
                                Employee at the PAINT department was extremely rude. Very unprofessional and rude. Never had this...
                                Employee at the PAINT department was extremely rude. Very unprofessional and rude. Never had this type of customer service here. I like going to Home Depot, but if I see this employee at the PAINT department again I will make sure to ask for the manager instead of dealing with their rudeness.
                                by
                                • Verified Purchase
                                • Recommended
                                The employees on this store were real friendly and helpful finding what we needed thank you Home...
                                The employees on this store were real friendly and helpful finding what we needed thank you Home Depot.. MIGUEL AVILA
                                by
                                • Verified Purchase
                                • Recommended
                                For the most part, this store is pretty good. BUT today I was treated very disrespectfully by fr...
                                For the most part, this store is pretty good. BUT today I was treated very disrespectfully by front end worker named Jasmin, a twenty something , thin girl. She was rude, came at me with a bad tone and attitude. When I said something to her she was even more snarky. She needs to be cleaning the floors at night ( no one around ) and not dealing with customers.
                                by
                                • Verified Purchase
                                • Recommended
                                Home depot is best store ever.
                                Home depot is best store ever.
                                by
                                • Verified Purchase
                                • Recommended
                                Associates just stand around chatting with each other. I walked around the entire store and not o...
                                Associates just stand around chatting with each other. I walked around the entire store and not one associate acknowledged me. I got to self checkout and informed the associate it's out of bags and she had me go get bags from another register instead of restocking it herself!
                                by
                                • Verified Purchase
                                Excellent help. Staff is very informative and helpful.
                                Excellent help. Staff is very informative and helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Store experience is amazing, visit this location
                                Store experience is amazing, visit this location
                                by
                                • Verified Purchase
                                • Recommended
                                No assistance or associates on sales called for one twice waited 30 minutes still none available ...
                                No assistance or associates on sales called for one twice waited 30 minutes still none available for myself & others. 2 lady's on the aisle chatting then left after they saw none of their team workers show up. So i proceed to check and a lady asked if I found everything I needed I said there was no help & I would not be back THATS why I didn't goto lowe! Cell 346)917-7648 Not giving my email,
                                by
                                • Verified Purchase
                                Waited for over 30 minutes to get loaded but nobody ever helped us or even cared about us not bei...
                                Waited for over 30 minutes to get loaded but nobody ever helped us or even cared about us not being helped.
                                by
                                • Verified Purchase
                                Store is helpful, and always has items you need in stock
                                Store is helpful, and always has items you need in stock
                                by
                                • Verified Purchase
                                • Recommended
                                I’ve been a patron for over 30+ years and have NEVER had a bad experience. I’ve been blessed in t...
                                I’ve been a patron for over 30+ years and have NEVER had a bad experience. I’ve been blessed in that I have always gotten help from a sales associate when I have needed help.Today, Ms. Elisa Mata assisted me in three purchases. She was professional, pleasant, and polite. Courteous, knowledgeable, and thorough. I had several questions, and she was able to answer every question. She then assisted me by helping me compare a couple products and went above and beyond so that my experience today was perfect.
                                by
                                • Verified Purchase
                                • Recommended
                                I think there should be Greeters ready to assist the customers upon entering the store,The smiles...
                                I think there should be Greeters ready to assist the customers upon entering the store,The smiles are there,Been a customer a long time,Never had to come back for merchandise that wasn’t in stock.
                                by
                                • Verified Purchase
                                • Recommended
                                Store is clean and very nice and helpful associates. Visit the pro desk for any project needs.
                                Store is clean and very nice and helpful associates. Visit the pro desk for any project needs.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 294 reviews

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