Reviews for Mcallen #506

No line waiting and the better worker's

Great customer service!!

The employees in Home Depot had amazing customer service towards the customers, also I like that one particular employee was able to help us choose the flooring of our choice and recommended us tips and tools that would have the flooring look at its best.

Excellent help we recieved from Mercy,a cashier from the store.

Cashier Nallely was extremely helpful! In my store, she would be known as the standard all other employees have to be at. Because of her, I will definitely be back to buy more tools. Good job Nallely! Go ahead and take the rest of the day off!

Awesome customer service!

I really enjoyed shopping at your store I would like for you to recognize your cashier Araceli she’s very professional and kind

Everything about this store is good. I would have given it a 5 if I didn't have to walk around the entire store looking for someone to help me find what I was looking for. Also, would it kill the employees if they smiled every once in awhile?

OVERALL EXCELLENT. FROM A RATING OF 1THRU10 BEING 10THE HIGHEST SCORE. I GIVE YOU A 50. AND THIS LADIES AND GENTLEMAN IS NO BRAGGING.

Excellent service at the garden center, thanks!

At this particular time ( Still under covid mandates) everywhere you go people keep their distance and hardly anybody greets you. At this Home Depot all employees you make eye contact with greet you and acknowledge your presence. That definitely makes you feel good.

Store time after time messed up my door order. After 8 months of hoping to get a door for my home, Home Depot simply did not come through with a price that was anywhere near the price first quoted even though 8 months of mistakes had been made on their part. Will no longer shop there and would not recommend.

Went in with my 4 yr old Son to buy some plants cashier was very friendly, nice and engaging with him. Goes a long way when employee cares about customers.

Team Member Jacob Maldonado went above and beyond helping me! Made my visit a great one! Thanks Jacob for all you do!!

ALL THE PRODUCTS I NEEDED WERE AVAILABLE . IF I NEEDED ASSISTANCE, ALL I HAD TO DO WAS ANY OF THE EMPLOYEES AND THEY WERE READY TO HELP. THE STORE WAS VERY NEAT AND CLEAN, MAKING THE PRODUCTS EASY TO FIND. YES THE ASSOCIATES WERE HELPFUL AND FRIENDLY.

Marielena at the returns desk is very efficient and courteous. She made certain the pieces I had to return for our bathroom project were done in an efficient and correct way. She is a huge plus in this store.

the customer service we received was incredible. They did not have the items in store and had to order them in. Understandable due to the covid19 backlog and shortages. It was a pleasant and refreshing experience to see good customer service!!

Criscella at the return desk was very efficient and gracious. She got me to the correct return line and allowed me to leave a weighty bag of tile on the counter so that I didn't have to carry it through the line. She handled the return perfectly and with a lovely smile. I appreciate that she is on your staff.

I always get the help I need with promptness. They have in stock the products I need and if in need of help I've never had an issue getting assistance from employees .

Great service and great store discounts.

Store was well stocked and had lots of employees helping on this very busy Friday. The customers should be more considerate of others, and its employees by shopping for their needs and move along. Some were conversing in the isles causing crowdness. "People, we are in a pandemic", get your essential needs and move on. PLEASE STAY SAFE AND LET US KEEP OTHERS IN MIND!

The location is great and customer service is very professional.

Worst customer service. Had me standing around for an hour. Asked four different employees for help and they all said they’d call someone nobody would ever show. Will be spending my money elsewhere.

The store was clean and organized. The staff is not only knowledgeable, but friendly!

I had a good shopping experience. I had a young man who helped load materials on my cart. He took them to the register and helped load them into my truck. I found everything I needed for my project. I would definitely go back if I need more supplies.

THANK YOU VERY MUCH FOR BEING SUPPORTIVE AND COURTEOUS WHILE I SHOPPED AT YOUR STORE

This store had everything I needed when I unexpectedly had to re-tile my kitchen floor, and the prices were great! The sales associates knew what to recommend for the tile I was purchasing (Thin mix & grout). They even helped me load everything in my vehicle! Great service! Knowledgeable staff!

I was I need of 60X60 Scaffolding. No other store had them on hand . Went online and seen this store had them in stock . Went and purchased the scaffolding I needed to complete my LED Light installation in my carport !

Amazing customer service, prices and products!!! God bless you all and America in Jesus name!!!

YOUR CUSTOMER REP AT THE SERVICE DESK PABLO WAS AWESOME CAME BACK 2 DAYS IN A ROW AND DEALT WITH HIM WAS FANTASTIC