#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(804)559-7404

Rental Center

(804)559-7333

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7251 Bell Creek Rd

Mechanicsville, VA 23111

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 568 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (568)
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Showing 1-30 of 568 reviews
Had a delivery from them extremely poor service
I order Sheetrock to be delivered the order was delayed by 4 days then they sent product damage I sent back and ask for new product and they sent out another delivery with more damage products poor service
by
    1 found this review helpful
    Costumer satisfaction
    I bought a water heater yesterday and I was extremely happy
    by
      • Recommended
      Flag needs to be at half staff
      This store has two flags outside it's building and neither were at half staff for General Powell. If you are going to put flags outside your building the company and store need to follow all executive orders when putting the flag at half staff
      by
        1 found this review helpful
        I'm a happy shopper
        Great deal,great service and a shopper's delite
        by
          • Recommended
          Nice store
          This is a nice store. They have most items items I am looking for. They have a good selection of various products as their competitors. I also shop online and pick-up in the store.
          by
            • Recommended
            Pleasant visit, pleasant employees
            The title of the review says it all.
            by
              • Recommended
              Great job
              I really had a good experience
              by
                • Recommended
                Pro Desk
                Very helpful and when I couldn't find a item they walked me to the spot. Thanks Bob and Diane
                by
                  • Recommended
                  PAINT
                  ALL EMPLOYEES IN THE PAINT DEPARTMENT HAVE HELPED US VERY MUCH ON OUR LAST 5-6 TRIPS FOR PAINT, BRUSHES AND OTHER SUPPLIES. WE VALUE THEIR HELP PICKING OUT, MATCHING COLORS. 0¿0
                  by
                    • Recommended
                    Pedestal Fan
                    I recently purchased a commercial pedestal fan for my storage building from Home Depot with the assistance from a very polite and helpful employee. After I explained what I was looking for she was able to help me with my final decision. Thank You
                    by
                      • Recommended
                      They just don't keep the store stocked!!
                      Terrible selection and out of stock on so many things I needed! Unacceptable and disappointing!!
                      by
                        Item not stocked
                        Employee was very helpful in ordering the item I wanted and setting up home delivery.
                        by
                          • Recommended
                          Pro desk is the best
                          Bob Papas at the Prodesk is indispensible to us, our painters and our building team. He really does a fantastic job, helps us to look up our account and reorder products when we need more than we ordered and didn't keep records ourself, helps us find good prices on appliance packages and just really looks out for us whenever we have issues. He has saved the day many times!
                          by
                            • Recommended
                            Home Depot- late Sunday
                            I realize that late on a nice quiet Sunday evening is probably not a good time to shop for materials. I found NO ONE to help in the entire garden department. Was told they were sent home early because of slowness. I'm glad that I purchased 1 item online for pickup in store because I wouldn't be able to find it without some help (of which there was none).
                            by
                              Washer and Dryer Sale...
                              Went to purchase a washer and dryer set, and Doug H was Awesome in the complete process of selection pricing and purchasing, thanks Doug H for the Professionalism and Awesomeness it is APPRECIATED!!!👍👍🌞
                              by
                                • Recommended
                                Great employees
                                Everyone is friendly and helpful at this store, especially in the paint dept. where I found two caring and knowledgeable female employees.
                                by
                                  • Recommended
                                  Always friendly employees
                                  While in store I was asked several times if I needed help.
                                  by
                                    • Recommended
                                    Overall good store for your standard building needs
                                    Bought building materials to aid in constructing a green house. Also purchased Behr clear sealer for the cedar wood on the greenhouse. Great product and was easily applied with a sprayer and roller.
                                    by
                                      • Recommended
                                      Sergio and tre in millwork
                                      These guys deserve raises.
                                      by
                                        • Recommended
                                        A+ customer service
                                        Made a purchase at the customer service desk. Best service, very knowledgeable and helpful.
                                        by
                                          • Recommended
                                          Great Employee
                                          I was in there March 29th to buy paint. Unfortunately I do not remember the lady that was at the paint counter but she was very knowledgeable and helped me pick the correct paint without paying more than I needed too. I will be buying paint again soon and I hope she is there. She was helping multiple people and took time with each one and had a very helpful and friendly attitude and was joking with us about something my husband and I said. It was a great experience.
                                          by
                                            • Recommended
                                            Forget curbside, they don't do it anymore
                                            Nobody loaded any of my curbside order in my vehicle. Customer service loaded my order in a cart after I went insise...sent me and my new hip out the door. Want curbside? Go somewhere else
                                            by
                                              No veteran discount
                                              Spent $799 last night, as a veteran I only got a 5% discount! They advertise 10% Such a disgrace. I'm going to blast it all over social media and tell all brother veterans not to shop there!
                                              by
                                                Does not always have what you want in stock
                                                Many times I find myself having to pre-order merchandise and then pick it up here when it comes in a few days later. The biggest disappointment though is that the majority of the studs and joists in stock here are so shoddy in quality that I would not build my kid's playhouse with them. They are all cracked, split, warped, bowed, or have some other defect (and these are the prime studs!) - Imagine what the lesser grade pieces have going on for them. I just cannot justify paying the amount of money they are charging for such bad quality wood.
                                                by
                                                  • Recommended
                                                  Paint selection
                                                  Using the sample I provide, the employee who worked with me worked diligently to make the best match possible. He was friendly, courteous and knowledgeable - a credit to Home Depot
                                                  by
                                                    • Recommended
                                                    Had 3 modes in stock.
                                                    Just bought a riding lawn mower for my son & they had the brand & models to choose from plus the Pro Service membership..
                                                    by
                                                      • Recommended
                                                      Great friendly service
                                                      Walked in for only a couple of things, all staff were very friendly. Store is managed well as the place is clean and tidy.
                                                      by
                                                        • Recommended
                                                        Efficient, Knowledgeable and Friendly
                                                        I had an excellent experience at Home Depot. I dropped off a can of paint which the associates pulled and matched for me and agreed to shake my old can while I completed my other goal, addressing a camel cricket infestation of my shed. A knowledgeable associate was promptly available. She helped me find a pet/child-safe product that was effective with this pest and also helped me find a bottle applicator for my poison ivy killer where the applicator had become ineffective and pointed out that refill bottles are less expensive. I want to say I accomplished all this and was in and out of the store in about 15 min. Mission accomplished!
                                                        by
                                                          June, is the model for customer service!
                                                          Bought a lawnmower that was missing accessories. June, a sales associate, hunted down everything for me. She was incredible. This store is the place to go if you need help.
                                                          by
                                                            • Recommended
                                                            Excellent service
                                                            Patiently addressed my needs
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 568 reviews

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