Reviews for Merritt Island #234

Miss Ann is the best

Jim(cashier) and Mary (paint) are excellent. Each greeted me with an inviting smile and made themselves available for questions and my purchases. Thank you both for helping me. You both ROCK!!!

I’m sorry I don’t have another HD that is in close proximity to my home. Not that it would be any better in customer service attitudes.

They have people who go out of their way to help you!! Many I have no names for, but two I do. Manny from the Appliance department and Darren from the Interior Design department!! Thank you to you both for helping to make my remodel flawless!! Blessings, Shelly Moser

10 out 10 Thanks to Donna, Kaye, Teri.

Looking for a new refrigerator. We stopped in this store with a larger selection. We were pleasantly greeted by a young man as we entered the store. Wendy greeted us and helped us find the refrigerator that fits in our home. We were entertained by a gentleman restocking items around the self checkout. The friendly staff, clean facility and helpful employees made quite an impression on us and we were happy to see so many people who were interested in shopping here. What a great experience.

I bought several bags of decorative rock and lady employee put them in my van as easy as spreading peanut butter on bread.

It is apparent the Manager and Employees have not only a professional working relationship, but they also show a respect for one another. This attitude is so apparent that customers can sense the difference in how they treat each other, and thus their customers.

I was plant shopping and found everything I needed and everything was well taken care of.

Great selection of appliances, knowledgeable and helpful salesperson.

I'm in the process of renovating my bathroom and the tile I intended to use was out of stock. I called the M.I. store to see when it would be back in stock. I spoke with Jordan and he said there was no indication of when it would be back in stock, but that he could order it directly from the vendor for me. He saved me so much grief because it took me forever to choose that tile.

You are doing fine. We have a very long relationship since you first opened in Orlando.

We just purchased a new LG refrigerator and couldn't be happier with the service and prices.

The customer service within this company is in need of serious help. I talked to 1 of 3 people regarding the damaged tile shipped that actually cared and did their job. After almost a month and 2 trips to the local.stores I was able to purchase what I needed. The cashier and the lady that was helping her were unfriendly, and u helpful. I was argued with and made to feel as if the situation was my problem not theirs. A manager was called to get my discount applied but never came to speak with me or apologize for any of it. Lea was the cashier she is young and was looking for help and the lady that was uppised to help her was rude, impolite, and has no idea how to be in customer service. A customer should never be made to feel as if the problem is their fault or responsibility when we trust a company to provide a service.

Starting my first project at home and bathroom, I was totally lost and everything needed to complete the project, F2FIGOA, and I apologize I forgot his first name was extremely patient and listening and understanding during my purchase. We live in a fast-paced world And a lot of times people won’t listen to your problems or lack of understanding and home projects. Well done.

I have used Home Depot for many home improvement projects and this one is added to the great experiences we have had. Amanda was wonderful and made our purchase smooth and effortless. Thank you!

Well my complaint isn't about this purchase its about a another one I made with cash. I lost the reciept on customer service is refusing to refund/credit a sander return citing tool returns are not possible without a reciept. No where can I find where it says that. I have given this homedepot a lot of beuissnes from my company and am shocked this is the response of the store.

The rental department made my first ever tool rental experience awesome. Even with the unreliable brand chainsaw issued. The Rental department team turn lemons into lemonade. Thank you.

Our Island Home Depot is the best!

I have purchased painting supplies and drywall patch kit. Great stuff, easy use for DIY.

Super happy with the service provided

Everyone with whom I came in contact was polite, friendly, informed and thank me for shopping there!

I was always impressed with the managers

This Home Depot location has the best staff of any of the Home Depot's I have been to. Always friendly throughout the store and not difficult to locate someone to assist.

I find every time I am looking for an item that there is an employee who is willing to go the extra mile to help me obtain it

Christie at the Pro Desk is amazing and found great affordable solutions to every problem! 5 star customer service!

A full selection of quality products for home repair & upgrading. Some reasonable prices, but as w many home stores, some items are a bit overpriced. Filled with seasonal products early, great selection! Just be cautious about who you choose to request assistance from if needed. Some are more customer service friendly than others. Customer Service desk offers order assistance, in-store preorder p/u & specialty item orders from store to store at no extra charge. The later closing time is the best around, wish other venues would take the example. Suggest the use of the app, and find your own answer to questions w/o involving employees. Superior solution solver, scan items #, looks up product costs & keeps from interactions most often unpleasant. Great tile selection!

Everyone that I reached out for help always helped me and guided me in the right direction.

We came in to get prices for refrigerators, planning on going to the discount appliance store down the street next. The staff in this Home Depot Appliance Department was so well informed, particularly with respect to the extended warranty through Allstate, and the pricing was reasonable enough that we bought the refrigerator without going to the discount appliance store down the street.

Tiffany at costumer service was amazing and got the job done quick