#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(321)454-6424

Rental Center

(321)454-6422

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

200 N Courtenay Pkwy

Merritt Island, FL 32953

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 814 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (814)
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Showing 1-30 of 814 reviews
Miss Ann
Miss Ann is the best
by
    • Recommended
    Employees Who Care
    Jim(cashier) and Mary (paint) are excellent. Each greeted me with an inviting smile and made themselves available for questions and my purchases. Thank you both for helping me. You both ROCK!!!
    by
      • Recommended
      Store needs some customer service retrainig
      I’m sorry I don’t have another HD that is in close proximity to my home. Not that it would be any better in customer service attitudes.
      by
        • Recommended
        Exceptional Customer Service
        They have people who go out of their way to help you!! Many I have no names for, but two I do. Manny from the Appliance department and Darren from the Interior Design department!! Thank you to you both for helping to make my remodel flawless!! Blessings, Shelly Moser
        by
          • Recommended
          Shopping experience
          10 out 10 Thanks to Donna, Kaye, Teri.
          by
            • Recommended
            Friendly, clean and helpful.
            Looking for a new refrigerator. We stopped in this store with a larger selection. We were pleasantly greeted by a young man as we entered the store. Wendy greeted us and helped us find the refrigerator that fits in our home. We were entertained by a gentleman restocking items around the self checkout. The friendly staff, clean facility and helpful employees made quite an impression on us and we were happy to see so many people who were interested in shopping here. What a great experience.
            by
              • Recommended
              Great Service
              I bought several bags of decorative rock and lady employee put them in my van as easy as spreading peanut butter on bread.
              by
                • Recommended
                Awesome Store Manager & long term employees
                It is apparent the Manager and Employees have not only a professional working relationship, but they also show a respect for one another. This attitude is so apparent that customers can sense the difference in how they treat each other, and thus their customers.
                by
                  • Recommended
                  Very Nice Home Depot
                  I was plant shopping and found everything I needed and everything was well taken care of.
                  by
                    • Recommended
                    Appliances
                    Great selection of appliances, knowledgeable and helpful salesperson.
                    by
                      • Recommended
                      HELPED WITH OUT OF STOCK ITEM
                      I'm in the process of renovating my bathroom and the tile I intended to use was out of stock. I called the M.I. store to see when it would be back in stock. I spoke with Jordan and he said there was no indication of when it would be back in stock, but that he could order it directly from the vendor for me. He saved me so much grief because it took me forever to choose that tile.
                      by
                        • Recommended
                        Good job
                        You are doing fine. We have a very long relationship since you first opened in Orlando.
                        by
                          • Recommended
                          Friendly and knowledgeable staff.
                          We just purchased a new LG refrigerator and couldn't be happier with the service and prices.
                          by
                            • Recommended
                            Customer service
                            The customer service within this company is in need of serious help. I talked to 1 of 3 people regarding the damaged tile shipped that actually cared and did their job. After almost a month and 2 trips to the local.stores I was able to purchase what I needed. The cashier and the lady that was helping her were unfriendly, and u helpful. I was argued with and made to feel as if the situation was my problem not theirs. A manager was called to get my discount applied but never came to speak with me or apologize for any of it. Lea was the cashier she is young and was looking for help and the lady that was uppised to help her was rude, impolite, and has no idea how to be in customer service. A customer should never be made to feel as if the problem is their fault or responsibility when we trust a company to provide a service.
                            by
                              F2FIGOA was top notch.
                              Starting my first project at home and bathroom, I was totally lost and everything needed to complete the project, F2FIGOA, and I apologize I forgot his first name was extremely patient and listening and understanding during my purchase. We live in a fast-paced world And a lot of times people won’t listen to your problems or lack of understanding and home projects. Well done.
                              by
                                Oven Purchase
                                I have used Home Depot for many home improvement projects and this one is added to the great experiences we have had. Amanda was wonderful and made our purchase smooth and effortless. Thank you!
                                by
                                  • Recommended
                                  Customer service
                                  Well my complaint isn't about this purchase its about a another one I made with cash. I lost the reciept on customer service is refusing to refund/credit a sander return citing tool returns are not possible without a reciept. No where can I find where it says that. I have given this homedepot a lot of beuissnes from my company and am shocked this is the response of the store.
                                  by
                                    Tool/equipment Rental Department rocks
                                    The rental department made my first ever tool rental experience awesome. Even with the unreliable brand chainsaw issued. The Rental department team turn lemons into lemonade. Thank you.
                                    by
                                      • Recommended
                                      Yes!
                                      Our Island Home Depot is the best!
                                      by
                                        • Recommended
                                        Great painting and drywall supplies
                                        I have purchased painting supplies and drywall patch kit. Great stuff, easy use for DIY.
                                        by
                                          • Recommended
                                          Great customer service
                                          Super happy with the service provided
                                          by
                                            • Recommended
                                            As usual I feel good about shopping at this store
                                            Everyone with whom I came in contact was polite, friendly, informed and thank me for shopping there!
                                            by
                                              • Recommended
                                              Managers
                                              I was always impressed with the managers
                                              by
                                                • Recommended
                                                Always friendly staff
                                                This Home Depot location has the best staff of any of the Home Depot's I have been to. Always friendly throughout the store and not difficult to locate someone to assist.
                                                by
                                                  • Recommended
                                                  Very helpful staff
                                                  I find every time I am looking for an item that there is an employee who is willing to go the extra mile to help me obtain it
                                                  by
                                                    • Recommended
                                                    Christie at the Pro Desk is 5 Star Service!
                                                    Christie at the Pro Desk is amazing and found great affordable solutions to every problem! 5 star customer service!
                                                    by
                                                      • Recommended
                                                      Everything needed & something's not so much.
                                                      A full selection of quality products for home repair & upgrading. Some reasonable prices, but as w many home stores, some items are a bit overpriced. Filled with seasonal products early, great selection! Just be cautious about who you choose to request assistance from if needed. Some are more customer service friendly than others. Customer Service desk offers order assistance, in-store preorder p/u & specialty item orders from store to store at no extra charge. The later closing time is the best around, wish other venues would take the example. Suggest the use of the app, and find your own answer to questions w/o involving employees. Superior solution solver, scan items #, looks up product costs & keeps from interactions most often unpleasant. Great tile selection!
                                                      by
                                                        • Recommended
                                                        Helpful & Friendly Staff
                                                        Everyone that I reached out for help always helped me and guided me in the right direction.
                                                        by
                                                          • Recommended
                                                          The staff in Appliances is terrific
                                                          We came in to get prices for refrigerators, planning on going to the discount appliance store down the street next. The staff in this Home Depot Appliance Department was so well informed, particularly with respect to the extended warranty through Allstate, and the pricing was reasonable enough that we bought the refrigerator without going to the discount appliance store down the street.
                                                          by
                                                            • Recommended
                                                            Costumer service
                                                            Tiffany at costumer service was amazing and got the job done quick
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 814 reviews

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