Reviews for Methuen #2685

Cheryl Jarzobski is amazing. She understands what customer service is and means. Great employee for Home Depot.

Your cashier Louise was excellent and very polite and professional.

I visited this store on black Friday and everyone was in a great mood! The feeling throughout the store was happy. It was a pleasure to shop here. The manager helped me locate the items I was looking for.

Had the worst experience with an appliance delivery. Manager was not helpful and said it was up to the delivery guys discretion if he delivered or not. What's the point of ordering delivery then?

This is a solid store. The self-checkout works really well now with the personalized scanner. I had the benefit of being helped by Jim in Lumber, who is terrific and will help you brainstorm about different ways to tackle your issue. Down sides: The baby gate/house safety area isn't great, though it's probably not something people go there to check out. It would be great if every staff member did what Jim did, which is to take a personal interest in what you're there for and taking you to the department. Most do, but there are loafers.

I am fortunate to have this store a mile from my house. Very convenient for all the home repairs or supplies I may need. Staff is great, store is well stocked and prices are competitive to other stores.

From the time I entered the store, until I left, the atmosphere was friendly and helpful.

This store was really clean, they had everything in stock, the employees were awesome and kind,they were so helpful!!

Excellent costumer service and attention by the store manager.

Staff was very courteous, especially one of the cashiers, Elizabeth - she went above and beyond to make my experience at the Home Depot in Methuen a truly pleasant one. Kudos to her!

When I came in at the store I couldn't find what I needed but the person that I spoke to was Barbara at the register she was awesome I did not see a mess in the floors the place was nice and neat I would recommend anyone to go to that store I was very pleased and happy with the service thank you.

Good store, I always find what I need

Good store close to NH so many people want to avoid the sales tax and by-pass the store so it is not as crowded as other stores.

One of the reason we like going to this Store instead of the one in Salem NH is that the staff treats my wife well and with respect. They never did at the Salem NH and ignored her when she went in. It was like how dare a woman ask about home improvement items.

This store has very good people,They real show me they care.

I find the customer service at this location to be less than desireable. The plumbing department is the worst!! The cashiers are friendly. that is what pushed it to 2 stars. I have never had other home depot stores associates argue with me about what I need.

store was very clean and the person at the paint desk was very friendly and helpful

Store employees are incredibly helpful and will listen to you before making suggestions. Thank you German and Vinny for a great shopping experience!

items are easy to find

i can only wish the hooksett nh store was the size of # 2685 methuen.

Super helpful staff members and many are very knowledgable. When in doubt...find Simon in the flooring department. Something tells me he could help with any project you have.

Extremely helpful staff.

Customer service at this store in the appliance department is second to none. I feel they listened to my needs and were able to meet my needs appropriately because they listened. This is not your typical "big box store". This is the "neighborhood" hardware store.

I have shopped at this store many times before. Today, I unknowingly lost my purse in the parking lot. It was turned in and brought to the office and everyone from the person I called to report the loss to the helpful sales customer service representative to the office representative were helpful, cheerful and friendly. Having such honest employees who are service oriented is a reflection of themselves, managers, and Home Depot. Thank you all.

awesome

Great store

This store is always my go to store! Not because of how close it is but because of how the staff is always willing to help you out! Lee is fabulous cutting anything you need to be cut!

I really recommend this store,very clean,neat everything is easy to find great customer service and just a good place to shop for mostly everything.

My cashier Cinderella was very nice

I love the store it’s my favorite place to shop if you need to buy any tools make sure you ask for Cinderella she is very knowledgeable about every tool in that department I Jane shoped at many Home Depot’s and this is the best one by far