#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(401)845-6202

Rental Center

(401)845-6208

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

878 West Main Rd

Middletown, RI 02842

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Customer Store Reviews

  • 4.7 out of 412 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (412)
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Showing 1-30 of 412 reviews
Middletown Home Depot is the best hardware store on the island.
Middletown Home Depot is the best hardware store on the island.
by
  • Verified Purchase
  • Recommended
All the folks around the store were real friendly and lots of folks made sure I had what I needed...
All the folks around the store were real friendly and lots of folks made sure I had what I needed. The shelves were well stocked and considering it is a working hardware warehouse, it seemed really neat and clean.
by
  • Verified Purchase
  • Recommended
The person in paint took the time to walk all the way from the desk to the back to inquire if I n...
The person in paint took the time to walk all the way from the desk to the back to inquire if I needed assistance. Although I did not need help, it was above and beyond for her to do that. I think her name was Linda.
by
  • Verified Purchase
  • Recommended
Linda and Ken in the Paint Department were super helpful and knew loads about what I needed and t...
Linda and Ken in the Paint Department were super helpful and knew loads about what I needed and took the time to help me nail down the color exactly. Robert at the cash register was super friendly and real efficient.
by
  • Verified Purchase
  • Recommended
STORE CLERKS ARE KNOWLEDGEABLE ABOUT THE ITEMS IN THE STORE. WHEN THEY DONT KNOWN SOMETHING THE...
STORE CLERKS ARE KNOWLEDGEABLE ABOUT THE ITEMS IN THE STORE. WHEN THEY DONT KNOWN SOMETHING THEY GET HELP FROM MANAGERS INSTEAD OF JUST PRETENDING THEY KNOW THE CORRECT EQUIPMENT OR ANSWERS., T MANAGEMENT IS HELPFUL, TAKES CORRECTIVE ACTION AND MAKES THE CUSTOMER FEELS LIKE A VALUED CUSTOMER. GREAT JOB, ONE OF THE BEST H.D. IVE EVER DONE BUSINESS WITH.
by
  • Verified Purchase
  • Recommended
If your looking for someone who knows all aspects of plumbing visit the Middletown RI store and a...
If your looking for someone who knows all aspects of plumbing visit the Middletown RI store and ask for Greg, who I believe is the department head for plumbing. I had one of the heating zones in my house not working, I described the situation to Greg and he recommended I replace part of the value unit on the boiler because they can go bad and not respond when you turn the heat up. It was a Saturday, if I called a heating person it would have cost me at least 150 dollars just to come to the house and then I would suspect another 200+ to fix the problem. I bought the $81 dollar part, it twists off and you twist on the new one and connect the wiring, it took me 10 minutes and then all worked fine!!!!!
by
  • Verified Purchase
  • Recommended
The service that I receive here is fantastic. The staff are all friendly, even at 7am, they stop ...
The service that I receive here is fantastic. The staff are all friendly, even at 7am, they stop what they are doing to help me find something or at least ask if I need help. The cashiers 's in the lumber department are amazing especially Brenda, she is my favorite employee at the home depot. Always is friendly and has a smile on her face when I walk in and out.
by
  • Verified Purchase
  • Recommended
Needed a new kitchen faucet. Greg in the plumbing department very helpful, knowledgeable and very...
Needed a new kitchen faucet. Greg in the plumbing department very helpful, knowledgeable and very patient considering I took him away from his work several times to ask questions. I left there with exactly what I needed and nothing more or less. Linda was on the register that day and was also patient with my difficult gift cards and honored a sale price that didn't ring up no questions asked
by
  • Verified Purchase
  • Recommended
The store was neat as a pin and the people were extra friendly. Everyone seemed to be busy with ...
The store was neat as a pin and the people were extra friendly. Everyone seemed to be busy with something but everybody stopped and made sure I knew where I could find what I was looking for and answer any questions that I had. Wow what a great place to shop, and fun.
by
  • Verified Purchase
  • Recommended
I have always found the staff and the sales reps in most helpful, personable and knowledgeable. ...
I have always found the staff and the sales reps in most helpful, personable and knowledgeable. I enjoy each visit to this store and find the price/valve very acceptable.
by
  • Verified Purchase
  • Recommended
This particular store sets an example for other Home Depots to follow. You can find what you need...
This particular store sets an example for other Home Depots to follow. You can find what you need, someone actually helps when you need assistance, the store is clean and the employees are helpful and friendly. I shop this store exclusively.
by
  • Verified Purchase
  • Recommended
truly appreciate everyone's help in the store today!!! electrical, flooring, doors and cashiers!!
truly appreciate everyone's help in the store today!!! electrical, flooring, doors and cashiers!!
by
  • Verified Purchase
  • Recommended
For the size it's very good.
For the size it's very good.
by
  • Verified Purchase
  • Recommended
Excellent service and employees always a great shopping experience,,, from cashers to store manag...
Excellent service and employees always a great shopping experience,,, from cashers to store manager... 5 Stars
by
    • Recommended
    Every employee has a "good" attitude.
    Every employee has a "good" attitude.
    by
    • Verified Purchase
    • Recommended
    The young man, Michael, took time to answer questions I had about installation of the product I w...
    The young man, Michael, took time to answer questions I had about installation of the product I was looking at.
    by
    • Verified Purchase
    • Recommended
    All the employees have been very helpful. They don't just direct you to what you need but walk y...
    All the employees have been very helpful. They don't just direct you to what you need but walk you there and make sure you have found the item you were looking for.
    by
    • Verified Purchase
    • Recommended
    Great Customer Service
    Cashier Audrey was most helpful on my returning of merchandise. No problems and very courteous and friendly. A pleasant interaction. Thanks!
    by
      • Recommended
      Great for the community
      Notes the are lot of new faces,is good the home Depot is giving the opportunity to respectful smiling youth,great staff
      by
        • Recommended
        Once again we went out of our way to do business with Pam Reed, who exceeds our expectations ever...
        Once again we went out of our way to do business with Pam Reed, who exceeds our expectations every time. If you need appliances, you have to see Pam. She knows her stuff, gives accurate information and gets it done on time.
        by
        • Verified Purchase
        • Recommended
        Pam Reed is an excellent, knowledgeable, and a pleasurable associate to do business with that I h...
        Pam Reed is an excellent, knowledgeable, and a pleasurable associate to do business with that I highly recommend her for anyone making appliance purchases.
        by
        • Verified Purchase
        • Recommended
        The sales associates are very courteous and helpful!
        The sales associates are very courteous and helpful!
        by
        • Verified Purchase
        • Recommended
        middletown ri store is great. great customer servive
        roger and mark from pro are great to work with and really know there stuff. keep up the great work.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Middletown Home Depot has super helpful people
        The store seems to be really working hard to help people and have the products needed easy to find.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Staff is friendly and works together
        There was a good selection of products to answer my needs for a vanity.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Middletown HD is the best
        John in the paint department was very helpful. I needed something to fill a crack in my ceiling and he walked me to the section with all the Spackle and let me to decide the best product for my job.
        by
        • DIY
        • Verified Purchase
        • Recommended
        The associates are real helpful.
        Right from when I entered the store, the associates were all very helpful and friendly
        by
        • DIY
        • Verified Purchase
        • Recommended
        shopping for several items
        Associate helped me locate a specific item I was looking
        by
        • DIY
        • Verified Purchase
        • Recommended
        good experience - found employee who was helpful
        I would like it if there were a listing of what isle items are located in by the entrance of the store so would not have to locate an associate.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Employees are the best!!
        Attentive employees that take the time to help you when you need it. Can't ask for more. Keep up the great work!!
        by
          • Recommended
          Showing 1-30 of 412 reviews

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