#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)722-7400

Rental Center

(513)722-7404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1094 State Hwy 28

Milford, OH 45150

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 560 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Poor management and terrible customer service
The manager on duty today was Jennifer. She needs more training in customer service and empathy. Go to Beechmont instead! The female manager there is great. Bet you won’t find a dookie on the floor there either.
by
    1 found this review helpful
    GREAT STORE
    GREAT STORE AND GREAT ASSOCIATES
    by
      Excellent store
      Always friendly and knowledgeable and if the person isn't willing to find someone who is that can help
      by
        • Recommended
        Great Employees!
        Jordan C, Dougie, Will, and Ryan helped me during a stressful situation and made handling it 100 times easier. This was a perfect experience for me. Things could not have gone any smoother. I would recommend this store and more importantly this set of employees to anyone. Thank you guys so much!!!
        by
          • Recommended
          Products Well supplied
          Everything I need was available.
          by
            • Recommended
            Great, Helpful Employees, Knowledgeable Too. Lots of smiles make you feel welcome to be at the Milford Home Depot!
            Great employees, quite knowledgeable about products. There were enough staff st 9pm to help me find what I needed. HD should keep more DeWalt Pieer Tools in stock. I would have bought a DeWalt Finish nailer,but one was not available without a battery.
            by
              • Recommended
              Got everything I need!
              Very clean store. Got everything I needed. My 75 year old Dad was a little tired and Tamberly brought a chair out for him to sit on while I did the shopping. Mary the cashier was extremely friendly and mentioned how she appreciated his Military service. Outstanding store!
              by
                • Recommended
                Great helpful employees
                We had a very excellent experience at this Home Depot. We came in to get kitchen cabinets. We needed more storage in our kitchen for food. We saw that out of the cabinets we needed five were in stock of each. Roger was the first employee we ran into, and he was very helpful in helping us try to find a pantry unit that was not damaged. Then we also got some help from Jim and Chris. They were able to help Roger get the pantry units down and check for damage. Jim and Chris also helped us get it loaded and tied our trunk down. We couldn’t fit it all in our car at once so he put the other cabinet in a holding area until we could pick it up! Highly recommend and best experience I have had at a Home Depot!
                by
                  • Recommended
                  Staff went above and beyond to help a DIYer
                  Lisa, Billy and I believe Margie went above and beyond to assist me with five or six things I needed, and had questions on throughout the store. I appreciated their assistance and kind meaner. I didn’t feel like an idiot, asking my questions I left confident on my upcoming projects.
                  by
                    • Recommended
                    Sweepstakes
                    I don’t know anyone that has ever won. This is just for free quotes for advertising.
                    by
                      • Recommended
                      Our Milford Ohio Store, great employees that are so helpful!
                      Or home Depot in Milford Ohio as some of the nicest employees working there. We've never had a bad experience and every time we've been there they have always been so willing to help us find what we were looking for. Really a great crew they have there. We love our home Depot and Milford Ohio!
                      by
                        • Recommended
                        The employees make your shopping visit a pleasure.
                        We have never had a bad experience at this location. whether I'm buying gardening products, applicances or replacing flooring in our home.
                        by
                          • Recommended
                          great store
                          i have bought thousands of dollars of things at this store over the years from tools to lawn equipment to kitchen appliances and more to many to list.
                          by
                            • Recommended
                            Competent Employee
                            Dr. V handled my visit and request with knowledge that was both engaging and centered around customer satisfaction. He represents Home Depot well.
                            by
                              • Recommended
                              great employee
                              Chris stayed with us to the end of our decision making project for the kitchen even though it involved 3 different ideas about the project and styles...he explained extensively about what each idea would involved and the finances involved. He was delightful and exceedingly kind and helpful.
                              by
                                • Recommended
                                Service
                                I needed help getting my product down from a high shelf. Trent happily dragged a big ladder through the garden store to get my item. Service with a smile!
                                by
                                  • Recommended
                                  Helpful employees
                                  Willow and Hannah were excellent and extremely helpful.
                                  by
                                    • Recommended
                                    Very Helpful
                                    I was walking through lumber and Aaron asked if I needed service. Looking to get stair rail cut, he was more than happy to help!
                                    by
                                      Great employees! Very helpful!
                                      I bought furnace filters that are so expensive and “Janel” informed me they had a sale on filters “buy one get one!” I have 3 furnaces in my home so this was a huge savings!
                                      by
                                        • Recommended
                                        Great customer service
                                        Clean store and great customer service
                                        by
                                          • Recommended
                                          Great people that love help others!
                                          I just wanted to say how thrilled I was to run into several veterans working here.
                                          by
                                            Great place to shop
                                            I needed a better way to vent my dryer and an employee turned me on to a dryer box, which is so much better then trying to run the vent up the wall into the attic. I cleaned the pipe once and all the lent was collecting near the dryer and I was scared of a fire.
                                            by
                                              • Recommended
                                              Great service
                                              Sheri Dettmer in appliances was sooo friendly and helpful. Great service.
                                              by
                                                • Recommended
                                                Love this Home Depot
                                                I shop this store 1 to 2 times a week. They are always friendly. If I need to find something all I have to do is ask.
                                                by
                                                  Great help at the Milford store
                                                  Whatever my problem is, I can always find somebody to help me
                                                  by
                                                    Friendly
                                                    The employees are very helpful. They took the time to explain the different in the in grass trimmer to my husband. Didn't rush him, treated him with very much respect. When you're in the 80's a lot of people don't want to bother with you. We were very happy with the store.
                                                    by
                                                      • Recommended
                                                      Great shopping experience
                                                      I had to get paint and the girl was so helpful. She answered my questions. Got the paint quickly.
                                                      by
                                                        • Recommended
                                                        Really Good Experience
                                                        Had to have a lot of ply cut for garage cabinets - a LOT of ply and cuts. Jesse was the guy who did it for me - took great interest and care to get the cuts accurate - really good energy and attitude. Then the cashier Janel made the gabillion ply cuts and other wood a checkout breeze. They both had really good energy and attitudes.. HD is lucky to have employees like these. My general experience with retail is that employees don't really want to be there - and anything beyond the absolute ordinary meets with bad energy. So I promised myself I'd take the time to compliment HD and their people - something I never do - but this time their effort deserved my reciprocal effort.
                                                        by
                                                          • Recommended
                                                          Good store
                                                          Always stocked with what I need, good store.
                                                          by
                                                            • Recommended
                                                            Manager Cathy
                                                            We were very happy with Cathy's response to our request to commend Willow.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 560 reviews

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