Reviews for Military #6529

I think you should have more employees knowable like Jackie and ones that like to satisfy the customer I could find the products

Friendly staff

Had a hard time finding the help I needed but I did run across an employee that didn’t hesitate to help

the store is very friendly and helpful with everything

I WOULD ALWAYS SHOP HERE

Everyone was very friendly and helpful.

Thank You for the great service. Keep up the good work.

Please recognize the employees that need to be Jackie, elisa in olumbing they are what you need in that store

This store is always kept clean. Customer service is excellent!. All of my trade tools have been purchase from Home Depot from Brownsville Texas to this Home Depot store in San Antonio Texas. Excellent store.

The Special Orders department at this store is horrible. We ordered a custom pantry door promised to be delivered to the store within 2 weeks. We wound up waiting just short of 2 months for it. And it was only after 4 trips back to the store, multiple time-consuming phone calls with store managers that lead nowhere, and contacting the distributor (which is right here in San Antonio) ourselves before Steven & Sons finally delivered our door to the store. We reluctantly special ordered windows due to the cheaper price available at Home Depot. They were supposed to be available for pick up today. Nope! Surprise, surprise...they won't be in until Tuesday now! Almost a week later than the promised availability. Theres a reason the prices are cheaper than competitors; the service is absolutely horrid. Dont waste your time or money with this company.

The products you need they have it

Stocking by employee:good,every items seem to be in order, I stopped and asked question of some things I had in mind for the future. The code is Alert, Clean, Honest and Couragest.

Restrooms not clean. Parking area needs more lighting

I've had more Satisfactory than Unsatisfactory encounters at this particular store. Overall a decent store to shop at.

Like this store due to its' near location to my residence. One thing that I find troublesome is that the hardware (bolts, nuts, washers, Etc) are misplaced or not easily locatable. I know hardware like these are hard to keep organized.

Was Very Pleased with Friendly, Knowledgeable, Staff employees, gave good advice on how to Install, what products are best Solution to get the Job done Right, Thanks.

Definitely have great customer service and had a great experience with their expertise on flooring they went above and beyond to helping us.

Associates easy to find and very helpful. Good quality products in a rage of prices so that even on a limited budget I am very happy with my purchase. Beat out the so-called “discount” stores! Will definitely be back to this location.

NOT ENOUGH EMPLOYEES ON HAND WAITED OVER 30 MINS TO BE HELPED

Clean store

good service all employes are friendly and ready to help.

What an unfriendly store. We were there over an hour and NEVER was helped with our flooring questions. The shelves were mislabeled which made it very difficult to find what we were looking for. The first young lady walked by and said she did not work in flooring but would get someone for us. 35 minutes past and another guy walked by and he didn’t seem to care that we were never helped and said he’ll see what he could do. 20 minutes passed and I asked the self help cashier for assistance and she looked puzzled why would would be asking for help. She say us struggling with the heavy tile boxes but she never called for any one to assist us. I finally asked her for the manager and she annoyed. She told me his name but she never called him. This was the worst experience ever. Home Depot has good products and great prices but FAILS at customer service!

Store staff very friendly we found all the material we where looking for excellent.

Store was clean and orderly. Staff members had a friendly attitude.

There are usually people that go out of there way to help me........maybe its my gray hair. I am a 75 year old woman who tries DIY.

Love this store, just wish they had "LOAD-N-GO" rental vehicles for large items.

Very nice clerks that helped me find Cristmas fuses and very courtiious at self checkout.

This is MY weekend project store we are always there....

The customer service is great store is clean and plenty of stock in it's place. Thank you for a wonderful experience.

Very bad customers service.