#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)932-7804

Rental Center

(210)932-7810

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2658 Sw Military Dr

San Antonio, TX 78224

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.2 out of 401 reviews
82%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
I think you should have more employees knowable like Jackie and ones that like to satisfy the cus...
I think you should have more employees knowable like Jackie and ones that like to satisfy the customer I could find the products
by
  • Verified Purchase
  • Recommended
Friendly staff
Friendly staff
by
  • Verified Purchase
  • Recommended
Had a hard time finding the help I needed but I did run across an employee that didn’t hesitate t...
Had a hard time finding the help I needed but I did run across an employee that didn’t hesitate to help
by
  • Verified Purchase
  • Recommended
the store is very friendly and helpful with everything
the store is very friendly and helpful with everything
by
  • Verified Purchase
  • Recommended
I WOULD ALWAYS SHOP HERE
I WOULD ALWAYS SHOP HERE
by
  • Verified Purchase
  • Recommended
Everyone was very friendly and helpful.
Everyone was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Thank You for the great service. Keep up the good work.
Thank You for the great service. Keep up the good work.
by
  • Verified Purchase
  • Recommended
Please recognize the employees that need to be Jackie, elisa in olumbing they are what you need i...
Please recognize the employees that need to be Jackie, elisa in olumbing they are what you need in that store
by
  • Verified Purchase
  • Recommended
This store is always kept clean. Customer service is excellent!. All of my trade tools have been...
This store is always kept clean. Customer service is excellent!. All of my trade tools have been purchase from Home Depot from Brownsville Texas to this Home Depot store in San Antonio Texas. Excellent store.
by
  • Verified Purchase
  • Recommended
The Special Orders department at this store is horrible. We ordered a custom pantry door promised...
The Special Orders department at this store is horrible. We ordered a custom pantry door promised to be delivered to the store within 2 weeks. We wound up waiting just short of 2 months for it. And it was only after 4 trips back to the store, multiple time-consuming phone calls with store managers that lead nowhere, and contacting the distributor (which is right here in San Antonio) ourselves before Steven & Sons finally delivered our door to the store. We reluctantly special ordered windows due to the cheaper price available at Home Depot. They were supposed to be available for pick up today. Nope! Surprise, surprise...they won't be in until Tuesday now! Almost a week later than the promised availability. Theres a reason the prices are cheaper than competitors; the service is absolutely horrid. Dont waste your time or money with this company.
by
  • Verified Purchase
1 found this review helpful
The products you need they have it
The products you need they have it
by
  • Verified Purchase
  • Recommended
Stocking by employee:good,every items seem to be in order, I stopped and asked question of some t...
Stocking by employee:good,every items seem to be in order, I stopped and asked question of some things I had in mind for the future. The code is Alert, Clean, Honest and Couragest.
by
  • Verified Purchase
  • Recommended
Restrooms not clean. Parking area needs more lighting
Restrooms not clean. Parking area needs more lighting
by
  • Verified Purchase
  • Recommended
I've had more Satisfactory than Unsatisfactory encounters at this particular store. Overall a dec...
I've had more Satisfactory than Unsatisfactory encounters at this particular store. Overall a decent store to shop at.
by
  • Verified Purchase
  • Recommended
Like this store due to its' near location to my residence. One thing that I find troublesome is t...
Like this store due to its' near location to my residence. One thing that I find troublesome is that the hardware (bolts, nuts, washers, Etc) are misplaced or not easily locatable. I know hardware like these are hard to keep organized.
by
  • Verified Purchase
  • Recommended
Was Very Pleased with Friendly, Knowledgeable, Staff employees, gave good advice on how to Instal...
Was Very Pleased with Friendly, Knowledgeable, Staff employees, gave good advice on how to Install, what products are best Solution to get the Job done Right, Thanks.
by
  • Verified Purchase
  • Recommended
Definitely have great customer service and had a great experience with their expertise on floorin...
Definitely have great customer service and had a great experience with their expertise on flooring they went above and beyond to helping us.
by
  • Verified Purchase
  • Recommended
Associates easy to find and very helpful. Good quality products in a rage of prices so that even ...
Associates easy to find and very helpful. Good quality products in a rage of prices so that even on a limited budget I am very happy with my purchase. Beat out the so-called “discount” stores! Will definitely be back to this location.
by
  • Verified Purchase
  • Recommended
NOT ENOUGH EMPLOYEES ON HAND WAITED OVER 30 MINS TO BE HELPED
NOT ENOUGH EMPLOYEES ON HAND WAITED OVER 30 MINS TO BE HELPED
by
  • Verified Purchase
Clean store
Clean store
by
  • Verified Purchase
  • Recommended
good service all employes are friendly and ready to help.
good service all employes are friendly and ready to help.
by
  • Verified Purchase
  • Recommended
What an unfriendly store. We were there over an hour and NEVER was helped with our flooring quest...
What an unfriendly store. We were there over an hour and NEVER was helped with our flooring questions. The shelves were mislabeled which made it very difficult to find what we were looking for. The first young lady walked by and said she did not work in flooring but would get someone for us. 35 minutes past and another guy walked by and he didn’t seem to care that we were never helped and said he’ll see what he could do. 20 minutes passed and I asked the self help cashier for assistance and she looked puzzled why would would be asking for help. She say us struggling with the heavy tile boxes but she never called for any one to assist us. I finally asked her for the manager and she annoyed. She told me his name but she never called him. This was the worst experience ever. Home Depot has good products and great prices but FAILS at customer service!
by
  • Verified Purchase
Store staff very friendly we found all the material we where looking for excellent.
Store staff very friendly we found all the material we where looking for excellent.
by
  • Verified Purchase
  • Recommended
Store was clean and orderly. Staff members had a friendly attitude.
Store was clean and orderly. Staff members had a friendly attitude.
by
  • Verified Purchase
  • Recommended
There are usually people that go out of there way to help me........maybe its my gray hair. I am...
There are usually people that go out of there way to help me........maybe its my gray hair. I am a 75 year old woman who tries DIY.
by
  • Verified Purchase
  • Recommended
Love this store, just wish they had "LOAD-N-GO" rental vehicles for large items.
Love this store, just wish they had "LOAD-N-GO" rental vehicles for large items.
by
  • Verified Purchase
  • Recommended
Very nice clerks that helped me find Cristmas fuses and very courtiious at self checkout.
Very nice clerks that helped me find Cristmas fuses and very courtiious at self checkout.
by
  • Verified Purchase
  • Recommended
This is MY weekend project store we are always there....
This is MY weekend project store we are always there....
by
  • Verified Purchase
  • Recommended
The customer service is great store is clean and plenty of stock in it's place. Thank you for a w...
The customer service is great store is clean and plenty of stock in it's place. Thank you for a wonderful experience.
by
  • Verified Purchase
  • Recommended
Very bad customers service.
Very bad customers service.
by
  • Verified Purchase
Showing 1-30 of 401 reviews

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