#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(574)247-1302

Rental Center

(574)247-1310

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

317 Indian Ridge Blvd

Mishawaka, IN 46545

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 496 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
Started out not so good, THEN store manager Jim stepped in and helped resolve the situation in a great, professional, Customer Service, related way.
store was clean and the Manager Jim was awesome. Thanks Home Depot
by
  • DIY
  • Recommended
Two thumbs up
Very good customer service satisfied with the services would definitely return
by
    • Recommended
    Great store. Go there several times a week.
    Was great going their. The Associate are very helpful.
    by
    • Pro
    • Recommended
    Great Customer Service
    I was recently in this store to purchase cabinets for the company where I work. I had been to a competitor's store, but received no help whatsoever there. I came into this store with low hope of getting any help, but was very pleasantly surprised. Sandy, in the custom cabinet department was wonderful to work with and very willing to help in every way possible. I left the store feeling great about my experience.
    by
      • Recommended
      Great place to shop :)
      Needed a small microwave to replace a broken one - looked on line and Home Depot had just what I wanted and it was on sale. Went to the store and found just what I was looking for BUT the only white ones were two shelves up - impossible to reach. About that time along comes Sales Associate Pat. He gets a ladder and brings down my new microwave and then carries it all the way to the checkout for me (as I had not grabbed a cart on my way in) As the pleasant cashier Miranda cashed me out Pat proceeded to get me a cart for the Microwave - which was over and beyond anything he needed to do. Bravo Home Depot and Associate Pat!
      by
      • DIY
      • Recommended
      The returns cashier was the slowest person ever. I stood for 9 minutes then decided to go to another cashier to get checked out.
      The store was very clean and organized. the reps in the building material were very helpful in looking up what i wanted to review.
      by
      • DIY
      • Recommended
      Had what Lowe's didn't
      Walked in went to the hardware and found what I needed and then looked at stuff that that I really don't need but liked to look at....
      by
      • Pro
      • Recommended
      Great experience
      My wife and i were shopping and I was in the outdoor section and she was at Space heaters. The associate Lindsey approached her and asked if she needed help and she said she was waiting for me. Then Lindsey came outside and asked me if I needed help and I said yes. I told her what I wanted and was not sure what the exact name was and she went on went on line and help me find the exact names of the item and it location. I feel she went above her way to help me and this makes Home Depot and great place to shop and make customers welcome.
      by
        • Recommended
        Thank you Home Depot!
        We needed to replace a bathroom cabinet. Home Depot had the best price in town and their customer service was over the top! Wow! Kind friendly and helpful staff from everyone that assisted us! Even loaded our car, happily!!!
        by
          • Recommended
          Great Store experience, very helpful
          Just love the helpfulness of the associates that were involved in the purchases I made.
          by
          • DIY
          • Recommended
          Excellent assistance
          Very pleased with assistance received in appliance department. Associate was very knowledgeable and helpful.
          by
          • DIY
          • Recommended
          Customer Satisfaction
          The Home Depot on Main Street in Mishawaka, IN is the best! On a recent visit customer service was outstanding. Store associates were very helpful with their knowledge and service. I like shopping at Home Depot in Mishawaka, IN!
          by
            It was GREAT!
            The store was bright and everybody was friendly and happy!
            by
              • Recommended
              Friendly People
              My husband generally shops at homedepot. He recommended me to check out with sunshine because she is the best. He was right! As soon as I came in, I knew that was her who greeted me with her warm and welcoming smile. I didn't know exactly where to go and she pointed me in the right direction and phoned a few people (lol). I wish everywhere I went they had a SUNSHINE there.
              by
                • Recommended
                Gsmith
                Home Depot has everything that I needed I really enjoyed my visit and I will go back for all my other needs the prices were good and the service was wonderful
                by
                  • Recommended
                  Excellent customer service back in appliances! Thanks Mr. Pressler
                  Couldn't be more pleased with the excellent customer service in the appliance section! Thanks Mr. Pressler. Excellent customer service is rare these days!
                  by
                    • Recommended
                    Outstanding Service!
                    My husband and I worked for a couple of hours on an order to be picked up in another state. The order, for appliances, water softeners, etc., was complicated and required many online searches. The associates (Lynn and Art) were exceptional. They were articulate, educated, on task and helpful. They were also crazy fun and that, when you're placing a lengthy order, made the process enjoyable. When you walk through the door of this store you're greeted by wonderfully joy-filled people, and the front desk crew will bend over backwards to make things happen for you. We choose Home Depot FIRST over all the other hardware stores in our area specifically because the staff is EDUCATED, HELPFUL, POLITE, and honestly "fun" to work with. Thank you Home Depot employees for making what would have been a nightmare order, enjoyable and easy! We really, really appreciate the help!
                    by
                    • Pro
                    • Recommended
                    great store with veterans discount!!!
                    Thank you!!! found exactly what we were looking for (and more)
                    by
                    • DIY
                    • Recommended
                    Thank You Home Depot
                    My husband and I bought a new dishwasher which was on sale, from Home Depot. We got it for a great price which made us happy as well. We got it home, got the old dishwasher removed and started to install the new unit. Much to our dismay some major parts were missing. We called the store and explained our problem. We ended up taking the dishwasher back to the store. Patrick, Jeff and Art were very helpful and sympathetic to our problem. We were able to purchase a new dishwasher with all the right parts at a great price, at a price that compensated us for all our trouble in dealing with a dishwasher with missing parts. Thanks Home Depot for being understanding and helping us get the problem solved.
                    by
                      • Recommended
                      Really helpful store associate
                      I went in to get wood to add shelves to existing cabinetry. I thought I had found what I needed, when the store associate not only helped me get the wood from the rack, but also asked what I was doing and recommended alternative options. The time he took helping me not only created less wood wasted (and ecological plus), but also saved me about $18! Kudos to the store for having such helpful associates!
                      by
                      • DIY
                      • Recommended
                      Good visit.
                      I was very happy to have the help I needed instead of having to search and search for an associate. I was able to get an explanation on a product that facilitated a quick purchase so my husband didn't have to wait to long for me.
                      by
                        • Recommended
                        Wonderful help from store associate Al Bowling
                        Not only did Al direct me to the products I needed, he took the time to instruct me how to use the product most efficiently and even showed me how to open the packaging. He gave me some tips that have already made my project easier and more fun.
                        by
                        • DIY
                        • Recommended
                        So much better than I expected
                        I almost always shop Menards for many items for my customers. I will look at HD in the future much more.
                        by
                        • Pro
                        • Recommended
                        Exemplary Customer Service
                        Home Depot will go above and beyond what it takes to solve an issue with a purchase. They understand that it is good customer service that will set them apart from the competitors, and they have won me as a customer.
                        by
                          • Recommended
                          Very good experience
                          Emplyee in parking lot picking up carts asked if I needed help putting my purchase in the car. He was very nice and helped me.
                          by
                          • DIY
                          • Recommended
                          Great store
                          Wonderful store, helpful friendly staff. I have ordered online and picked up in store alot both for my job and personal. Always a great experience.
                          by
                            • Recommended
                            Made a mistake on exterior door selection
                            I ordered the wrong door online and didn't realize it until I picked up the order in the store. The lady working in the Millwork's department was a rock star! Not only swapping the door, but in helping the kids at the customer service counter with the paper work.
                            by
                            • DIY
                            • Recommended
                            great experiance
                            fast and friendly associate while looking at appliances
                            by
                              • Recommended
                              Online prices
                              Always check their online prices before making a purchase. Every now and then you can find a better price on their website, which is great because they have no issue honoring it in store. Hard store to beat for both quality tools and price point
                              by
                                • Recommended
                                Helpful and clean
                                The employees always make eye contact, ask if they can help, and have even called me when out of stock items come in. Restrooms are always super clean. Very nice experience.
                                by
                                  • Recommended
                                  Showing 1-30 of 496 reviews

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