#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)766-5502

Rental Center

(509)766-5510

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

980 W Central Drive

Moses Lake, WA 98837

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 334 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (334)
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Showing 1-30 of 334 reviews
very friendly, clean store with great customer service
very friendly, clean store with great customer service
by
  • Verified Purchase
  • Recommended
Just wanted to give a huge shout-out to Kristal, Tori and Darlene in the Moses Lake Home Depot. ...
Just wanted to give a huge shout-out to Kristal, Tori and Darlene in the Moses Lake Home Depot. They were excellent during a rather large and complicated return from an online order. They were patient and friendly despite having to spend hours on the phone and being passed around to several different departments, even missing out on a company luncheon, to ensure all of the items were returned and refunded properly. They all went above and beyond normal customer service and we are beyond grateful. Home Depot's awesome return policy is part of why we shop there, and now we're even more impressed. We will be customers for a long time. Thank You!
by
  • Verified Purchase
  • Recommended
Best employees ever!
Best employees ever!
by
  • Verified Purchase
  • Recommended
The Moses Lake location is always clean and organized with very friendly staff available to help ...
The Moses Lake location is always clean and organized with very friendly staff available to help make the overall shopping experience pleasant from start to finish.
by
  • Verified Purchase
  • Recommended
I enjoy my shopping at Home Depot. For the most part, employees are helpful. Lately, I have bee...
I enjoy my shopping at Home Depot. For the most part, employees are helpful. Lately, I have been assisted by Jeff, David(beard), and Mike(long hair) with genuine concern from the employee. I greatly appreciate all the sales associates and their attitude. Keep up the good work! Thank you for making my experience a good one.
by
  • Verified Purchase
  • Recommended
I have to buy a lot of hardware for my job and Home Depot is always my first choice because of th...
I have to buy a lot of hardware for my job and Home Depot is always my first choice because of their prices, their selection and their people.
by
  • Verified Purchase
  • Recommended
Friendly employees, low prices and convenient location.
Friendly employees, low prices and convenient location.
by
  • Verified Purchase
  • Recommended
This store was extremely clean with no aisle obstructions. The staff was friendly and willing to ...
This store was extremely clean with no aisle obstructions. The staff was friendly and willing to help. I only get to visit this store when visiting or helping our son, but LOVE to shop here every time we visit.
by
  • Verified Purchase
  • Recommended
Great people working there and customer skills are great
Great people working there and customer skills are great
by
  • Verified Purchase
  • Recommended
Tim Jones, employee, was very helpful and the cashier was willing to help me get the light fixtur...
Tim Jones, employee, was very helpful and the cashier was willing to help me get the light fixture into my car.
by
  • Verified Purchase
  • Recommended
It was an awsome experience. I was in crying trying to fix something that i was so stressed about...
It was an awsome experience. I was in crying trying to fix something that i was so stressed about. Broken window in my Fifth wheel where i live due to a fire in my house. Someone broke my window and i needed something to stop the wind and keep me safe until i could fix properly. Nate was my super man and thanks to him i left with a smile and no tears.
by
  • Verified Purchase
  • Recommended
My home is always in need for quick repairs and my local home depot seems to enjoy my visit. The...
My home is always in need for quick repairs and my local home depot seems to enjoy my visit. The *oh honey can we build/make/do* moments always get a smile from the team members.From building needs to craft idea's home depot just around the corner is an inspiration to "here we go again" efforts for a better space and environment that we live in.
by
  • Verified Purchase
  • Recommended
JUSTIN REYNOLDS IS A GREAT EMPLOYEE
JUSTIN REYNOLDS IS A GREAT EMPLOYEE
by
  • Verified Purchase
  • Recommended
totally recommend the local home depot
totally recommend the local home depot
by
  • Verified Purchase
  • Recommended
great people great service
great people great service
by
  • Verified Purchase
  • Recommended
extremely satisfied with the assistance given
extremely satisfied with the assistance given
by
  • Verified Purchase
  • Recommended
good local people at a good store
good local people at a good store
by
  • Verified Purchase
  • Recommended
with the recent loss of our house due to fire, the Moses Lake Home Depot has helped save us time ...
with the recent loss of our house due to fire, the Moses Lake Home Depot has helped save us time and money so that the rebuild can be done sooner
by
  • Verified Purchase
  • Recommended
We are putting an addition on and have been to the Moses Lake Home Depot store about 5 days out o...
We are putting an addition on and have been to the Moses Lake Home Depot store about 5 days out of 7. Each time, whichever team member helped us, they were very helpful, took time to answer our questions and to find the right product for the application. Thank youl
by
  • Verified Purchase
  • Recommended
JESSIE M IS SOOO SWEET AND HELPED ME FIND ALL I NEEDED AND MORE !! (:
JESSIE M IS SOOO SWEET AND HELPED ME FIND ALL I NEEDED AND MORE !! (:
by
  • Verified Purchase
  • Recommended
The associates are friendly, the store is generally clean and organized well, and I always have a...
The associates are friendly, the store is generally clean and organized well, and I always have a great shopping experience when I'm there.
by
  • Verified Purchase
  • Recommended
CASHIER DINAH AND JUSTIN REYNOLDS ARE THE NICEST PEOPLE TO DEAL WITH VERY HELPFUL AND POLITE. NE...
CASHIER DINAH AND JUSTIN REYNOLDS ARE THE NICEST PEOPLE TO DEAL WITH VERY HELPFUL AND POLITE. NEED MORE LIKE THEM.
by
  • Verified Purchase
  • Recommended
Friendly staff
Friendly staff
by
  • Verified Purchase
  • Recommended
The pro desk people are very helpful
The pro desk people are very helpful
by
  • Verified Purchase
  • Recommended
Many associates yet no one to help. The store was clean, but impossible to get assistance. No o...
Many associates yet no one to help. The store was clean, but impossible to get assistance. No one was friendly, warm or welcoming. Everyone was "to busy" to help, yet walked in chatting pairs.
by
  • Verified Purchase
The selection is great at this location, the pricing just right, the online presence and ordering...
The selection is great at this location, the pricing just right, the online presence and ordering capability and shipping options have been my best experience with a home improvement / gardening retail and online store. The staff are friendly and knowledgeable, often times they have applied knowledge of the department they work in and can make product recommendations and workshops offered by HD to learn more. The store is clean, products well stocked, and the helpful and friendly staff make this my favorite place to shop. The demonstration videos of some of the products are fantastic, and really help me pick the things I want. I can get text messages that tell me exactly where my items are before I get to the store, so I know where I'm going to find what I need on my list. HD, you are doing it right!!
by
  • Verified Purchase
  • Recommended
I went there to purchase garage doors the sales associate was very friendly and walked me through...
I went there to purchase garage doors the sales associate was very friendly and walked me through the ordering process. The store was very organized and clean which makes for a nice visit every time I go there.
by
  • Verified Purchase
  • Recommended
I found the store generally clean, stocked from what I could see. See a manager anywhere? No. ...
I found the store generally clean, stocked from what I could see. See a manager anywhere? No. But the two employees I had the opportunity to be greeted by were amazing! Marybeth in the paint department and Justin at customer service? Kudos!!!
by
  • Verified Purchase
  • Recommended
RUDE/LAZY CASHIER... TO MANY OTHER FRIENDLY PLACES TO SHOP IN TOWN TO PUT UP WITH RUDE CASHIERS..
RUDE/LAZY CASHIER... TO MANY OTHER FRIENDLY PLACES TO SHOP IN TOWN TO PUT UP WITH RUDE CASHIERS..
by
  • Verified Purchase
We had a great shopping experience at this store. Estela and Cody were extremely helpful and gave...
We had a great shopping experience at this store. Estela and Cody were extremely helpful and gave excellent customer service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 334 reviews

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