Reviews for Mount Laurel #914

I shop there often, know the store and usually need no assistance. When I need assistance, I generally get it. Sometimes finding an associate is a problem.

The staff is always friendly and attentive, greeting you upon entering, asking if you need help and saying Thanks and Good Bye

My husband and I purchased a home in May of 2015. At the time, Lowe's was the closer location so we would find ourselves going there. Time and time again we dealt with issues at this location that included the products we needed not being in stock, horrible paint and less than helpful customer service. I was out with my dad one day (a contractor for over 30 years) and he insisted we go a little further to the home depot. I have not gone back to Lowe's since. The customer service, products, and overall experience are always on point. Needless to say, our home remodeling has been a lot more easier since the transition!

Been coming to this store for years and every visit I encounter helpful customer service oriented staff who have helped me in paints, power tools, lumber - you name it. Love this place.

Went in for one plumbing item, found it quickly and easily, grabbed some LED bulbs on the way to the self checkout, associate helped me immediately when I had trouble with my new CC with chip.

Sales Assoc. are great in helping me with buying. They are very knowledge. I love how they share their personal experience in guiding me. I feel like they are my own contractor.

All in all,a good store.This was my first visit and I had a pretty good experience.The cashier was a little nasty,but maybe she was having a bad day.

I always purchase/checkout at the Pro Dept. and Rosemary is always helpful and pleasant and helps to start my day off great. She has a great personality and gets to know all the customers on a first name basis. Very knowledgeable and can direct to correct department isle.

Products were easy to find. Checkout lines were short and workers were helpful

Happy with help with flooring and lighting fixtures. Silva and John T are the best!!!!

I bought a bidet on Amazon it came with hardware and not so clear instructions. The supplied hose was metric, it looked like I needed either a 12mm to 3/8" adapter or a 3/8" to 7/8" adapter (or so I thought) to connect it to the water line. Cherry Hill location suggested I go to nearby Bartons Plumbing Supply, (where the professionals and tradesmen go) so I went, twice! First with the 12mm to 3/8" conversion request with no success and second time same day for 3/8"" to 7/8" adapter solution. They looked at me as if I came from Mars, I looked back as if there was a chimpanzee in front of me trying to figure out how to put the two pieces together. Lowes in Mt Laurel was my next stop, there one guy said they don't have anything like that, 7/8" is not a common size, so off to next door, Home Depot Mt Laurel, NJ and there was where I met John. First thing he said once he saw the pieces in my hand was "is it for a Bidet?" You should have seen the look on my face. John knows his trade.

I liked what was in the ratchet strap aisle, but it would've been nicer had the straps longer than 8 feet been available.

The store had what I wanted. When I called, the receptionist told me where to find that product.

The assistance I received from the staff member in the plumbing dept was exceptional.

You staff was eager to assist. That's a plus. Needed a very small hologen bulb and home depot carries so many it was hard to distinguish. Your staff member walking by was a big help.

I was very pleased with the service I received when asking for the product I was looking for.

I've been going to Home Depot now for 23 years, after I was widowed at age 40. I have relied on its associates for so much information and assistance and am now on a first-name basis with many of them and even count a couple of them as good friends (Hi Sergei and Paul!) I have learned a lot from them over the years, and had a few good laughs as well. The weeknights and weekends don't have as many associates as weekdays, and lumber is particularly empty. So I try to go during the weekday. I much prefer Home Depot to its main competitor for this very reason: the floor associates. Also, I can always rely on the prices being competitive.

No complains. The store department at Paints and electrical were a huge help. Very polite and friendly experience.

ONE EMPLOYEE DIDN'T WANT TO HELP. A SECOND KNEW WHAT HE WAS TALKING ABOUT AND HELPED US - CARED ENOUGH TO EARN HIS PAY.

I was having a problem finding a nice 18" bathroom vanity. Debra gave me outstanding customer service and helped me select an awesome vanity, faucet and accessories. Paul Z. assisted and I had a wonderful experience from Debra all the way to the young man who helped me put it in my car.

I was extremely with the associates that helped to make my experience a happy one. In the appliance department Cindy was helpful

I ordered windows at store in June and paid for them. I was told I would be notified when they were in. Several weeks later I call and they tell me I already received the windows. Then they said order was cancelled. So I had to go in again re-order the windows. When picking up windows, associate brings me two. I had him go back because I ordered five. He did find them and he did help me put them on my trailer. All in all I like the store. Just a lot of times things like this happen and it frustrates me.

the store is organized in a fashion that makes sense to a shopper - each associate that we saw, smiled said hello and asked if we needed assistance. they were genuine when they asked (or at least appeared to be!). It made the shopping experience very pleasant.

Clean store readily available products and associates

I am working on rehabbing a house (again). But I have a day job, so I don't always get to a builder supplier in the morning. I know that when I need building supplies at night (after my day work until 9:00pm) I can run to Home Depot and get what I need to keep moving on a job. I find what I need here, when I need it, and the store associates are usually very helpful. I've been coming to this store for over two decades and it has never let me down.

the store was well-stocked and I was able to buy the item I needed with the help of a friendly and knowledgeable store associate. I always feel well taken care of at Home Depot!

Extremely pleased with the service we received from associates Veronica and Monique. They were terrific!

This store has very helpful and nice staff members.

We love going to Home Depot as a couple because we always find things we both like in addition to what our original purpose. Not knowing anything about plumbing the assistant was extremely helpful and put us on the right path for repairs. He made it was easy for us to do the project ourselves. The staff is friendly, knowledgeable and fun. Nothing is a problem and the suggestions are always good but not pushy.

I had a return of an item I bought some time ago that failed within the warranty period. I had no expectation that I could get an exchange or refund, but it was worth a try since I was shopping in the store for other items. Even though HomeDepot no longer carries this item, Elaine of Customer Service took back the failed item, walked me to the right shelf and found a replacement for me, and handled the exchange as fast as possible. She is pleasant and helpful beyond what I am used to finding in retail stores, and knows her merchandise too.