#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(914)593-1482

Rental Center

(914)593-1488

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 6:00pm

Location

1 Saw Mill River Road

Hawthorne, NY 10532

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Upcoming Workshops

Customer Store Reviews

  • 4.6 out of 639 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (639)
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Showing 1-30 of 639 reviews
Great Employees aka Simon
This is the finished project before and after. Thanks Simon!
by
    • Recommended
    Fast Delivery!
    I ordered 2 items for delivery as they weren't available in store. The order was placed just before 4pm. At about 7pm I received an email stating that the items are delivered. Thinking it was a mistake, I ignored it but was very surprised to find it on my front stoop the next morning. Fastest delivery ever!!
    by
      • Recommended
      One of the Best Home Depot Stores.
      I regularly shop at two stores (Mt. Pleasant and Yonkers), and the differences are like night and day. Mt. Pleasant is so much better managed, and the staff are overall much more helpful and friendly. I sometimes shop at two other larger stores which have been good, but the Mt. Pleasant store outranks them all. Just wish it was bigger so it could carry a wider selection of stock and I didn't ever need to go anywhere else.
      by
        • Recommended
        Plumbing dept.
        Home Depot plumbing dept. representative helped me to choose the right item and explained how to install it saved my time and efforts. I greatly appreciate that.
        by
          Nice Store
          Great location,clean ,well stocked and Courteous Staff
          by
            • Recommended
            Serenade At Checkiut
            A gentlemen in a wheelchair was recently hired as a cashier in Mt Pleasant. You should go out of your way to have him help you. As you are checking out you will be sung a relative melody perhaps about the weather, perhaps about your purchase but his positive nature was infectious.
            by
              • Recommended
              “Great Store, But Needs More Floor Support
              I visited Home Depot to purchase an electric outlet. While the store was clean and well-merchandised, I noticed how challenging it can be to find help on the sales floor. Fortunately, I happened to run into an employee who was knowledgeable and directed me to the correct product—something I greatly appreciated. However, to provide the best possible customer experience, it’s important for management to have more presence on the floor to ensure customers receive prompt assistance. Supporting employees in this way would go a long way toward elevating service throughout the store.
              by
                • Recommended
                Excellent Staff in Flooring Department
                Very knowledgeable and courteous staff in Flooring Department
                by
                  • Recommended
                  Horrible
                  Extremely poor customer service all around. Home Depot need to hire people that which to work with human beings!
                  by
                    Incredible shopping experience!
                    Everyone i encountered went out of their way to greet me cordially and to help me. Outstanding staff. This is one of the best shopping experiences I ever had.
                    by
                      • Recommended
                      All is well there
                      My blower gets a nice blue paint coat an is like new. Thank you. Great product and price
                      by
                        • Recommended
                        Best service at this store! Thank you all
                        I've always had such a great experience at this store. I love going there
                        by
                          • Recommended
                          Hometown Feel
                          I like that it's not gargantuan. And you can get to know people. They try very hard at this store to partner on the shopping challenge. Everyone knows it's never simple. So having people respect minutia is important.
                          by
                            • Recommended
                            Bought a cushioned toilet seat
                            Bought a cushioned toilet seat. It is cush for the tush
                            by
                              • Recommended
                              Inventory
                              Out of stock. Mini fridge, and wine chiller the larger size.
                              by
                                All stuff are good
                                My job gets nicely done
                                by
                                  • Recommended
                                  Great source of work & home products - especially on WEEKENDS & after work hours on WEEKDAYS!
                                  I generally purchase these products in Home Depot.
                                  by
                                    • Recommended
                                    They always have what I want or need.
                                    I enjoy shopping at the Hawthorne store .
                                    by
                                      • Recommended
                                      Matthew in the garden department is the best!!!! March. 2025
                                      Matthew in the garden department is very nice and helpful! Home Depot in Mt Pleasant is always hard to get on the phone, I finally got Matthew and met him the next day, resulting in a garden department purchase of over $600-give him a raise!!! Everyone was helpful and nice. I love this Home Depot 💕💕💕💕
                                      by
                                        Neat store kept very clean safe to walk around and employees are very helpful.
                                        I’m currently building a house and they are very useful in supplementing shipments I get from other sources
                                        by
                                          • Recommended
                                          This is an OUTSTANDING HOME DEPOT!
                                          I've been shopping her for a while now and go at least once a week. The selection of goods is excellent and the staff is very friendly, always available and they actually help! Good Job Guys!!
                                          by
                                            • Recommended
                                            Beligerent staff who were clearly not interested in helping a customer find specific items.
                                            This location has beligerent staff who were more interested in standing around with their fellow staff than helping a client locate certain products. Additionally, the staff kept interfering me and my service dog.
                                            by
                                              Scratched my car when putting a Christmas tree on the roof
                                              I brought a blanket to put on the top of my car so it wouldn’t scratch my roof. I should have brought a blanket to wrap my entire car. I bought a fairly small tree 6ft. Paid $90. They wrapped the tree. The guy, who was new scratched the side of my car, windows and panels between the windows. I was then told “sorry, nothing we can do about that though”. What a horrible experience. Beware!
                                              by
                                                Great store
                                                Great store we always find what we need
                                                by
                                                  • Recommended
                                                  Too cramped.
                                                  Way too many displays to sell things cutting me off from rolling around my material cart. Very narrow isles.
                                                  by
                                                    Given display item at pick-up.
                                                    I ordered a discount item online. While shopping for it online at no point did I see anything indicating that it was a display item rather than a new item. The product I was given was a display item. It was quite dusty and slightly dinged.
                                                    by
                                                      Waste of time. A lot of overpriced crap on shelves. Prices high, nothiong i was looking for.
                                                      Nothing i ws looking for. Waste of my time
                                                      by
                                                        Amazing employees
                                                        I was prepping my house for painting, I needed to power wash my house. But I hurt my ankle so standing on the ladder wasn’t an option. I saw that the Home Depot had one of the Ryobi‘s 18 foot extension rods for the power washer. I looked in the store and I could not find it anywhere. I spoke to JP, and he said there was indeed one and he enlisted Neville to help me find it. Somehow Neville was able to locate one on the tippy top shelf. Then JP told me he would call me to let me know when the product was down and I can come back. I was amazed at these two employees tenacity and desire to help me. They save the day and I was able to power wash my house so that I can paint it this week.
                                                        by
                                                          • Recommended
                                                          Pro Desk is Superior
                                                          Leila and the pro desk team managed by Tom provide superior service. They made a complete house renovation an actual pleasure. Quick, competent and reliable. Kudos!! Well done!!
                                                          by
                                                            • Recommended
                                                            go but could be better
                                                            Searching in store via internet is almost impossible! Please fix!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 639 reviews

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