Reviews for Mount Pleasant #8456

This is the finished project before and after. Thanks Simon!

I ordered 2 items for delivery as they weren't available in store. The order was placed just before 4pm. At about 7pm I received an email stating that the items are delivered. Thinking it was a mistake, I ignored it but was very surprised to find it on my front stoop the next morning. Fastest delivery ever!!

I regularly shop at two stores (Mt. Pleasant and Yonkers), and the differences are like night and day. Mt. Pleasant is so much better managed, and the staff are overall much more helpful and friendly. I sometimes shop at two other larger stores which have been good, but the Mt. Pleasant store outranks them all. Just wish it was bigger so it could carry a wider selection of stock and I didn't ever need to go anywhere else.

Home Depot plumbing dept. representative helped me to choose the right item and explained how to install it saved my time and efforts. I greatly appreciate that.

Great location,clean ,well stocked and Courteous Staff

A gentlemen in a wheelchair was recently hired as a cashier in Mt Pleasant. You should go out of your way to have him help you. As you are checking out you will be sung a relative melody perhaps about the weather, perhaps about your purchase but his positive nature was infectious.

I visited Home Depot to purchase an electric outlet. While the store was clean and well-merchandised, I noticed how challenging it can be to find help on the sales floor. Fortunately, I happened to run into an employee who was knowledgeable and directed me to the correct product—something I greatly appreciated. However, to provide the best possible customer experience, it’s important for management to have more presence on the floor to ensure customers receive prompt assistance. Supporting employees in this way would go a long way toward elevating service throughout the store.

Very knowledgeable and courteous staff in Flooring Department

Extremely poor customer service all around. Home Depot need to hire people that which to work with human beings!

Everyone i encountered went out of their way to greet me cordially and to help me. Outstanding staff. This is one of the best shopping experiences I ever had.

My blower gets a nice blue paint coat an is like new. Thank you. Great product and price

I've always had such a great experience at this store. I love going there

I like that it's not gargantuan. And you can get to know people. They try very hard at this store to partner on the shopping challenge. Everyone knows it's never simple. So having people respect minutia is important.

Bought a cushioned toilet seat. It is cush for the tush

Out of stock. Mini fridge, and wine chiller the larger size.

My job gets nicely done

I generally purchase these products in Home Depot.

I enjoy shopping at the Hawthorne store .

Matthew in the garden department is very nice and helpful! Home Depot in Mt Pleasant is always hard to get on the phone, I finally got Matthew and met him the next day, resulting in a garden department purchase of over $600-give him a raise!!! Everyone was helpful and nice. I love this Home Depot 💕💕💕💕

I’m currently building a house and they are very useful in supplementing shipments I get from other sources

I've been shopping her for a while now and go at least once a week. The selection of goods is excellent and the staff is very friendly, always available and they actually help! Good Job Guys!!

This location has beligerent staff who were more interested in standing around with their fellow staff than helping a client locate certain products. Additionally, the staff kept interfering me and my service dog.

I brought a blanket to put on the top of my car so it wouldn’t scratch my roof. I should have brought a blanket to wrap my entire car. I bought a fairly small tree 6ft. Paid $90. They wrapped the tree. The guy, who was new scratched the side of my car, windows and panels between the windows. I was then told “sorry, nothing we can do about that though”. What a horrible experience. Beware!

Great store we always find what we need

Way too many displays to sell things cutting me off from rolling around my material cart. Very narrow isles.

I ordered a discount item online. While shopping for it online at no point did I see anything indicating that it was a display item rather than a new item. The product I was given was a display item. It was quite dusty and slightly dinged.

Nothing i ws looking for. Waste of my time

I was prepping my house for painting, I needed to power wash my house. But I hurt my ankle so standing on the ladder wasn’t an option. I saw that the Home Depot had one of the Ryobi‘s 18 foot extension rods for the power washer. I looked in the store and I could not find it anywhere. I spoke to JP, and he said there was indeed one and he enlisted Neville to help me find it. Somehow Neville was able to locate one on the tippy top shelf. Then JP told me he would call me to let me know when the product was down and I can come back. I was amazed at these two employees tenacity and desire to help me. They save the day and I was able to power wash my house so that I can paint it this week.

Leila and the pro desk team managed by Tom provide superior service. They made a complete house renovation an actual pleasure. Quick, competent and reliable. Kudos!! Well done!!

Searching in store via internet is almost impossible! Please fix!