#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(903)434-7962

Rental Center

(903)434-7968

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2530 S Jefferson Ave

Mount Pleasant, TX 75455

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Customer Store Reviews

  • 4.7 out of 408 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (408)
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Showing 1-30 of 408 reviews
Good people wait on you help you get what you’re looking for
Good people wait on you help you get what you’re looking for
by
  • Verified Purchase
  • Recommended
Great people and service Thank you Billie Haney and Ruthy Lopez
Great people and service Thank you Billie Haney and Ruthy Lopez
by
  • Verified Purchase
  • Recommended
Tonight you failed. No help in paint, Waited 15 minutes for someone to show up and to get the d...
Tonight you failed. No help in paint, Waited 15 minutes for someone to show up and to get the deck stain I needed mixed. No Behr concrete stain and no sticker for it on the shelf. The person who finally showed up said you don't carry it!!!! 1 checker with 8 customers lined up. Self check closed. Once self check opened, I could not self check out the pavers I wanted. I scanned the other items and left the pavers on the floor in front of the check stand. I was NOT going to go and stand in line in the 1 checker line you had open with then 7 people!!!!!! I almost left the $38 special mixed deck stain and the other items also, but I really needed the stain!!!!
by
  • Verified Purchase
Mr. Donald Partridge was EXTREMELY helpful in helping me pick out the right electric oven for my ...
Mr. Donald Partridge was EXTREMELY helpful in helping me pick out the right electric oven for my new home. He went above and beyond the call of duty to make sure I got what I needed and to make sure I understood everything before I left the store. When I need a new appliance of any kind, I will definitely seek him out.
by
  • Verified Purchase
  • Recommended
I visted the store on 1/13/2020 The staff at that store is awesome very Friendly, and have great...
I visted the store on 1/13/2020 The staff at that store is awesome very Friendly, and have great customer service especially The cashiers on the front end. When the lady with the loud neon vest is working she makes sure all customers are in and out! I don't know her name but please tell her awesome job.
by
  • Verified Purchase
  • Recommended
There is a employee there her name is Alicia my wife and I always come into the store once a week...
There is a employee there her name is Alicia my wife and I always come into the store once a week when we see her she always have a smile on her face with great customer service. We just love everything about her she would be a great Asm or store manager one day. Awesome job Alicia she is a keeper in our book.
by
  • Verified Purchase
  • Recommended
When going to this store, pray you never need help because you will not get any. The employees j...
When going to this store, pray you never need help because you will not get any. The employees just mill around trying to look busy, walk away when they see you need help, and you have to ask at least 3 times for help before somebody shows up and it's usually a person that always say, "I don't work this section; I'll have to get someone else". It's never fully stocked and even the people at customer service cannot seem to be able to correctly read or operate their computers.
by
  • Verified Purchase
Employees work to satisfy costumers with respect and efficiency. Store is normally clean and will...
Employees work to satisfy costumers with respect and efficiency. Store is normally clean and willing to help.
by
  • Verified Purchase
  • Recommended
They are a very great store to shop at. They will wait on you and are very courteous. They also h...
They are a very great store to shop at. They will wait on you and are very courteous. They also have items that other stores don’t have.
by
  • Verified Purchase
  • Recommended
Good service, qualified sales reps, quality products.
Good service, qualified sales reps, quality products.
by
  • Verified Purchase
  • Recommended
Associate Lindsey was very helpful, I was really happy with her help with my purchase.
Associate Lindsey was very helpful, I was really happy with her help with my purchase.
by
  • Verified Purchase
  • Recommended
I have shopped at a lot of Home Depot's I like these small town stores. We all know each other. A...
I have shopped at a lot of Home Depot's I like these small town stores. We all know each other. And makes for a better shopping experience.
by
  • Verified Purchase
  • Recommended
Was a great experience shopping for needed parts.
Was a great experience shopping for needed parts.
by
  • Verified Purchase
  • Recommended
I've been shopping at this store for 2 years they've always gone the extra mile to assure my sati...
I've been shopping at this store for 2 years they've always gone the extra mile to assure my satisfaction whether there's been issues of my own making or because of store policy or regulations or whatever they've always made sure that they had the product or they ordered it or made sure that they made up for it in some way or another. Tara was a huge help today. As she has been in the past as well. There are many really good employees that are very helpful and knowledgeable and will go the extra mile for their customers in this store. I make it a point to do all of my home depot shopping at this store even when it's convenient to go to another store. I highly recommend the Mount Pleasant Home Depot Store.
by
  • Verified Purchase
  • Recommended
Home Depot in Mt. Pleasant is a friendly store that has a wide selection of project supplies at r...
Home Depot in Mt. Pleasant is a friendly store that has a wide selection of project supplies at really great prices and the service is excellent. I have always had a great experience at my local Home Depot! Thanks for the time and attention to what I need for my next great project. Wether it is an outdoor picnic area or a new house build my store has my back! Their safety standards are top notch as well. Keep up the great work!
by
  • Verified Purchase
  • Recommended
Great store with great employees. Have always been pleased shopping there. I'm in this store 3-4 ...
Great store with great employees. Have always been pleased shopping there. I'm in this store 3-4 times a week and have gotten to know some of the staff. They're caring and they like their jobs.
by
  • Verified Purchase
  • Recommended
This store did an amazing job of making sure that my first Tuff Shed purchase was a memorable. I...
This store did an amazing job of making sure that my first Tuff Shed purchase was a memorable. I recently purchased property in Hughes Springs and have been looking for the right little shed to put on the property and I couldn't be more pleased with the quality of customer service I received from this store. Thank you Home Depot for hiring an amazing and helpful staff that takes the time to listen to their customers.
by
  • Verified Purchase
  • Recommended
Very pleasant experience. Seamless. From the time upon entering store until we completed our tr...
Very pleasant experience. Seamless. From the time upon entering store until we completed our transaction. Great associates and managers.
by
  • Verified Purchase
  • Recommended
Excellent service received. Thank you Customer Service.
Excellent service received. Thank you Customer Service.
by
  • Verified Purchase
  • Recommended
I was very pleased with how clean an organized it was.The people were very friendly..
I was very pleased with how clean an organized it was.The people were very friendly..
by
  • Verified Purchase
  • Recommended
Staff has always been very helpful and respectful to me. I enjoy every time I stop at Home Depot,...
Staff has always been very helpful and respectful to me. I enjoy every time I stop at Home Depot, even if I'm just shopping for plants.
by
  • Verified Purchase
  • Recommended
Today i placed two online orders for my local Home Depot. I had three people really go above and ...
Today i placed two online orders for my local Home Depot. I had three people really go above and beyond for me, in terms of helpfulness, respect, and communication. Jacquez was the gentleman who picked my orders and was very nice and respectful, even when i needed to add some more to my order. He got everything for me and loaded it all up aswell. Katie and Tara were amazing at helping me, even though i was impatient with my order, they had the best attitude, was very very helpful and all around this was a wonderful experience!
by
  • Verified Purchase
  • Recommended
If they screw up don’t expect an apology. I would expect indifference and annoyance from them whe...
If they screw up don’t expect an apology. I would expect indifference and annoyance from them when they attempt to fix the mistake.
by
  • Verified Purchase
Most employees are very rude and don’t seem to care about good customer service if it tends to in...
Most employees are very rude and don’t seem to care about good customer service if it tends to inconvience them at all.
by
  • Verified Purchase
If you need any help with major appliances go see Kendrick Wilkerson.....knowledgeable, concerned...
If you need any help with major appliances go see Kendrick Wilkerson.....knowledgeable, concerned and caring about his customers needs. Not typical in this day and age !!!
by
  • Verified Purchase
  • Recommended
Did not get very good service. Did come near closing but had questions about merchandise and co...
Did not get very good service. Did come near closing but had questions about merchandise and couldn't find any help to get merchandise to checkout. Did like merchandise and store was clean just needed more help.
by
  • Verified Purchase
  • Recommended
I always enjoy shopping at this store because it is always very well stocked. It is always clean ...
I always enjoy shopping at this store because it is always very well stocked. It is always clean and employees are available to assist you if you need assistance. The products are easy to find and prices are well marked.
by
  • Verified Purchase
  • Recommended
cashier Ruth was very helpful and friendly when I was in the self check out machines. Found every...
cashier Ruth was very helpful and friendly when I was in the self check out machines. Found everything I needed and had assistance when needed.
by
  • Verified Purchase
  • Recommended
A great experience from all the stores associates that we had contact with who acknowledged our e...
A great experience from all the stores associates that we had contact with who acknowledged our existence. Very helpful and even went the extra mile to help us find the product that was placed on hold for us the day before by texting the associate at home who responded immediately as to where we could find our new American standard 6 jet whirlpool 60" x 32" #2732LC.020! Thank you Elizabeth and Lea Ann for all your help. Also I'd like to say that this is our second whirlpool from American Standard as we bought one for our remodeling bathroom project 8 years ago up in MN. Which in those 8 years that tub performed flawlessly, with no problems what so ever. That is why moving down to AR we just had to put one in down here, and let me say it is by far the best $420 dollar purchase I have ever made. Quality is so good as I take a bath every evening sometimes twice a day.
by
  • Verified Purchase
  • Recommended
LaRita "Jenny" Kennedy&family enjoyed our shopping experience&look forward to another good visit.
LaRita "Jenny" Kennedy&family enjoyed our shopping experience&look forward to another good visit.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 408 reviews

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