Reviews for Mount Pleasant #8540

Good people wait on you help you get what you’re looking for

Great people and service Thank you Billie Haney and Ruthy Lopez

Tonight you failed. No help in paint, Waited 15 minutes for someone to show up and to get the deck stain I needed mixed. No Behr concrete stain and no sticker for it on the shelf. The person who finally showed up said you don't carry it!!!! 1 checker with 8 customers lined up. Self check closed. Once self check opened, I could not self check out the pavers I wanted. I scanned the other items and left the pavers on the floor in front of the check stand. I was NOT going to go and stand in line in the 1 checker line you had open with then 7 people!!!!!! I almost left the $38 special mixed deck stain and the other items also, but I really needed the stain!!!!

Mr. Donald Partridge was EXTREMELY helpful in helping me pick out the right electric oven for my new home. He went above and beyond the call of duty to make sure I got what I needed and to make sure I understood everything before I left the store. When I need a new appliance of any kind, I will definitely seek him out.

I visted the store on 1/13/2020 The staff at that store is awesome very Friendly, and have great customer service especially The cashiers on the front end. When the lady with the loud neon vest is working she makes sure all customers are in and out! I don't know her name but please tell her awesome job.

There is a employee there her name is Alicia my wife and I always come into the store once a week when we see her she always have a smile on her face with great customer service. We just love everything about her she would be a great Asm or store manager one day. Awesome job Alicia she is a keeper in our book.

When going to this store, pray you never need help because you will not get any. The employees just mill around trying to look busy, walk away when they see you need help, and you have to ask at least 3 times for help before somebody shows up and it's usually a person that always say, "I don't work this section; I'll have to get someone else". It's never fully stocked and even the people at customer service cannot seem to be able to correctly read or operate their computers.

Employees work to satisfy costumers with respect and efficiency. Store is normally clean and willing to help.

They are a very great store to shop at. They will wait on you and are very courteous. They also have items that other stores don’t have.

Good service, qualified sales reps, quality products.

Associate Lindsey was very helpful, I was really happy with her help with my purchase.

I have shopped at a lot of Home Depot's I like these small town stores. We all know each other. And makes for a better shopping experience.

Was a great experience shopping for needed parts.

I've been shopping at this store for 2 years they've always gone the extra mile to assure my satisfaction whether there's been issues of my own making or because of store policy or regulations or whatever they've always made sure that they had the product or they ordered it or made sure that they made up for it in some way or another. Tara was a huge help today. As she has been in the past as well. There are many really good employees that are very helpful and knowledgeable and will go the extra mile for their customers in this store. I make it a point to do all of my home depot shopping at this store even when it's convenient to go to another store. I highly recommend the Mount Pleasant Home Depot Store.

Home Depot in Mt. Pleasant is a friendly store that has a wide selection of project supplies at really great prices and the service is excellent. I have always had a great experience at my local Home Depot! Thanks for the time and attention to what I need for my next great project. Wether it is an outdoor picnic area or a new house build my store has my back! Their safety standards are top notch as well. Keep up the great work!

Great store with great employees. Have always been pleased shopping there. I'm in this store 3-4 times a week and have gotten to know some of the staff. They're caring and they like their jobs.

This store did an amazing job of making sure that my first Tuff Shed purchase was a memorable. I recently purchased property in Hughes Springs and have been looking for the right little shed to put on the property and I couldn't be more pleased with the quality of customer service I received from this store. Thank you Home Depot for hiring an amazing and helpful staff that takes the time to listen to their customers.

Very pleasant experience. Seamless. From the time upon entering store until we completed our transaction. Great associates and managers.

Excellent service received. Thank you Customer Service.

I was very pleased with how clean an organized it was.The people were very friendly..

Staff has always been very helpful and respectful to me. I enjoy every time I stop at Home Depot, even if I'm just shopping for plants.

Today i placed two online orders for my local Home Depot. I had three people really go above and beyond for me, in terms of helpfulness, respect, and communication. Jacquez was the gentleman who picked my orders and was very nice and respectful, even when i needed to add some more to my order. He got everything for me and loaded it all up aswell. Katie and Tara were amazing at helping me, even though i was impatient with my order, they had the best attitude, was very very helpful and all around this was a wonderful experience!

If they screw up don’t expect an apology. I would expect indifference and annoyance from them when they attempt to fix the mistake.

Most employees are very rude and don’t seem to care about good customer service if it tends to inconvience them at all.

If you need any help with major appliances go see Kendrick Wilkerson.....knowledgeable, concerned and caring about his customers needs. Not typical in this day and age !!!

Did not get very good service. Did come near closing but had questions about merchandise and couldn't find any help to get merchandise to checkout. Did like merchandise and store was clean just needed more help.

I always enjoy shopping at this store because it is always very well stocked. It is always clean and employees are available to assist you if you need assistance. The products are easy to find and prices are well marked.

cashier Ruth was very helpful and friendly when I was in the self check out machines. Found everything I needed and had assistance when needed.

A great experience from all the stores associates that we had contact with who acknowledged our existence. Very helpful and even went the extra mile to help us find the product that was placed on hold for us the day before by texting the associate at home who responded immediately as to where we could find our new American standard 6 jet whirlpool 60" x 32" #2732LC.020! Thank you Elizabeth and Lea Ann for all your help. Also I'd like to say that this is our second whirlpool from American Standard as we bought one for our remodeling bathroom project 8 years ago up in MN. Which in those 8 years that tub performed flawlessly, with no problems what so ever. That is why moving down to AR we just had to put one in down here, and let me say it is by far the best $420 dollar purchase I have ever made. Quality is so good as I take a bath every evening sometimes twice a day.

LaRita "Jenny" Kennedy&family enjoyed our shopping experience&look forward to another good visit.