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Showing 1-30 of 594 reviews
Feb 21, 2017
The store was clean, and products are easy to find
The store was clean, and products are easy to find
by
Verified Purchase
Recommended
Feb 14, 2017
Awesome store experience. Nicole, you are the BEST. For customer service.. you are the example.
Awesome store experience. Nicole, you are the BEST. For customer service.. you are the example.
by
Verified Purchase
Recommended
Feb 3, 2017
Jeff Meadows is an outstanding employee, we shop many other home depot locations and Lowes. But J...
Jeff Meadows is an outstanding employee, we shop many other home depot locations and Lowes. But Jeff's Mills works (Door/Windows) knowledge, attention to detail, patient, great attitude, quick follow up, willing to listen to our needs. It helps us in choosing right doors for us. We ordered 6 external doors this time and will order a lot more internal doors in next few months. Jim is also a great partner to Jeff, both of them make this purchase very successfully and enjoyable. Kudos to them.
by
Verified Purchase
Recommended
Feb 1, 2017
Domonique Bartley in carpeting was both knowledgeable and very sweet!
Domonique Bartley in carpeting was both knowledgeable and very sweet!
by
Verified Purchase
Recommended
Feb 1, 2017
I wouldn't shop anywhere else, I always find what I need from Home Depot.
I wouldn't shop anywhere else, I always find what I need from Home Depot.
by
Verified Purchase
Recommended
Jan 27, 2017
EXCELLENT STORE, MARY THE CASHIER IS AN ANGEL. VERY SMART
EXCELLENT STORE, MARY THE CASHIER IS AN ANGEL. VERY SMART
by
Verified Purchase
Recommended
Jan 23, 2017
Employees are a cut above at this Home Depot. The all seem to be more friendly and eager to help...
Employees are a cut above at this Home Depot. The all seem to be more friendly and eager to help the customer than some of the other HDs I shop at in the area. I actually enjoy shopping at this HD. Good work, Home Depot!
by
Verified Purchase
Recommended
Dec 23, 2016
Very helpful staff
Very helpful staff
by
Verified Purchase
Recommended
Dec 17, 2016
This HD has the best service. I am always offered assistance. Recently I bought a pallet of firew...
This HD has the best service. I am always offered assistance. Recently I bought a pallet of firewood and planned to off load the pallet and load the wood piece at a time into the back of my Suburban. The cashier offered a suggestion to get a forklift to try to load it without doing it a piece at a time. Three HD guys brought a forklift and were able to place the pallet right into my Suburban. This was made difficult because the truck has a rear lift hatch. The leader of the crew, Alphonso, figured out an ingenious way to work around this impediment and was able to get the pallet loaded - avoiding me having to bust open the pallet and load one piece a time a time. Smart, helpful, friendly and happy to give me a hand.
by
Verified Purchase
Recommended
Dec 10, 2016
I think you should have more employees that would seek customers out and ask them if they need an...
I think you should have more employees that would seek customers out and ask them if they need any help. I always have to go find someone myself. And sometimes that is not easy
by
Verified Purchase
Recommended
Dec 7, 2016
Great staff and very knowledgeable associates
Great staff and very knowledgeable associates
by
Verified Purchase
Recommended
Nov 30, 2016
EXCELLENT CUSTOMER VALUE.EASY TO FIND PRODUCTS YOU ARE LOOKING FOR.STORE IS CLEAN.ASSOCIATES FRIE...
EXCELLENT CUSTOMER VALUE.EASY TO FIND PRODUCTS YOU ARE LOOKING FOR.STORE IS CLEAN.ASSOCIATES FRIENDLY AND HELPFUL.
by
Verified Purchase
Recommended
Nov 23, 2016
This store is great & wonderful. Nice location, enough stock and competitive prices. Associates a...
This store is great & wonderful. Nice location, enough stock and competitive prices. Associates are very helpful & knowledgeable.
Fantastic.
by
Verified Purchase
Recommended
Nov 21, 2016
I like this store because the "specialists" do have knowledge of their products and are willing t...
I like this store because the "specialists" do have knowledge of their products and are willing to share it with me. The "specialists" are not always in the right departments in that I had to go to a person in the tool rental department to get help with a plumbing issue.
by
Verified Purchase
Recommended
Nov 16, 2016
We shop here regularly since this store opened. Great service, friendly employees are normal in t...
We shop here regularly since this store opened. Great service, friendly employees are normal in this store. Hilda in appliance department is very knowledgeable and helped us buy a new microwave and refrigerator. Came for the microwave but left with a new refrigerator too. Have used the tool rental department many times for equipment I need for a job,but don't want to own..
by
Verified Purchase
Recommended
Nov 6, 2016
very good staff
very good staff
by
Verified Purchase
Recommended
Nov 5, 2016
Forrest, Sales Associate, super customer service!!!
Forrest, Sales Associate, super customer service!!!
by
Verified Purchase
Recommended
Oct 31, 2016
Courteous employee
I was assisted by Victoria when I had to return an item and she was extremely courteous and helpful.
by
Recommended
Oct 27, 2016
Great store.
This store always has ample product, polite and very helpful associates, and great prices. The store is always bright and clean and easy to access. I have bought a lot of paint and paint supplies here and am always quite pleased with these products. On this visit I bought light bulbs selected from a huge inventory.
by
Verified Purchase
Recommended
Oct 19, 2016
Great customer service!
I shop here often and the sales associates are always really kind. However, I usually have difficulties finding help In lawn and garden (where I purchase plants from quite often). Other than that, Great store!
by
Recommended
Oct 15, 2016
Rude employees
I spent A lot of money at this Home Depot last year; please consider that the customer you ignored or were rude to,!may have paid your salary. Go to the HD on Peachyree Parkway instead; their employees bend over backwards to help.
by
Recommended
Sep 13, 2016
Quality Seasoned Staff - but understaffed
Store #0131 Duluth / Johns Creek continues to earn my loyalty, primarely because of the quality, compitance, and willing to serve spirit amont the seasoned associates. I can not say enought about them, however, I continue to be dissapointed, as a loyal customer since 1978 who buys there almost weekly, with the increase difficulty of finding associates to help, quality as they may be, yet clearly UNDER STAFFED, perhaps due to Corporate's use of their people and a declining customer experience in order cut costs in support of their worship of high profits. Good for stock holders, poor for customers and overburdened associates. Otherwise I love and admire the great staff at this store and will continue to go there as other HD stores are not as good.
by
DIY
Verified Purchase
Recommended
Sep 13, 2016
Awesome Staff
It was an in and out visit thanks to the helpful staff and great layout. As I started to hit a 'where is...' point, an associate would show up and provide the answer immediately, or let me know that it wasn't in stock. An excellent experience culminated with awesome response at the register.
by
DIY
Verified Purchase
Recommended
Sep 4, 2016
Great store experience
Received friendly service from 4 different emplayers in 3 different departments and pleasant checkout.
by
DIY
Verified Purchase
Recommended
Sep 3, 2016
Great Service!
I was instructed in how I could do some remodeling my kitchen easier than I thought which made me happy!
Cashier Debra also gave me a great tip in painting!
by
DIY
Verified Purchase
Recommended
Aug 29, 2016
Great store
Great store and great people. I'll always let people know about this store!
by
Pro
Verified Purchase
Recommended
Aug 28, 2016
If you want a delightful problem solving experience at this store ask for Nicole , NXC2057 , in Customer service. She truly cares.
If you want a delightful problem solving experience at this store ask for Nicole , NXC2057 , in Customer service. She truly cares.
by
Verified Purchase
Recommended
Aug 22, 2016
Great Store and Staff---very friendly
the store was well stocked and staff was very helpful
by
DIY
Verified Purchase
Aug 22, 2016
Great Customer Service! Store friendly and clean
The customer service desk was very helpful although not all questions could be answered. But no one is perfect :-) It is a very clean and friendly store.
by
Verified Purchase
Recommended
Aug 18, 2016
Home Depot in Johns Creek/Duluth 30097 is great place to get your supplies.
My experience at this store is always very positive.