#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(401)267-7004

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1255 Ten Rod Road

North Kingstown, RI 02852

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Customer Store Reviews

  • 4.8 out of 567 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (567)
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Showing 1-30 of 567 reviews
Great Store!
I love this Home Depot, staff very helpful. Garden center is fully stocked. I purchased 10 bags of Timberline Cedar Mulch. Great place to shop. I have done business with them for years!!!!
by
    • Recommended
    Returning a table saw
    Krystal was perfect. It was the rest of the management staff helping me get through that transaction
    by
      • Recommended
      Staff friendly
      Great job on the staff and great deals
      by
        • Recommended
        Best Home Depot in my area.
        As a contractor the North Kingstown Home Depot has always been my go to store. Many of the Home Depot associates at this store have been there for many years and I have a relationship with them that can help me with ordering and purchasing the variety of materials that I need throughout the years. Thank you to the staff at the North Kingstown Home Depot.
        by
          • Recommended
          NK home Depot
          Always a pleasure to visit this store. Crystal in customer service is exceptional; friendly, courteous, knowledgeable and professional.
          by
            • Recommended
            Fantastic employees
            Every employee I spoke with was polite and helpful, and went out of their way to make sure I had what I needed. Excellent customer service!
            by
              • Recommended
              Feel at home and with family at this Home Depot location
              I thank the professionals who each day come to work to give their jobs 100% for their customers! The Kingstown location has many who each time I go there have been very professional and supportive of my business needs!
              by
                • Recommended
                Home Depot
                My wife and I were replacing our light bulbs in our ceiling fixtures and Richard in the Electrical Department of the Home Depot in North Kingstown, RI assisted us. He was wonderful to deal with. Richard was knowledgeable, personable and friendly. He made the shopping experience an enjoyable successful one!
                by
                  • Recommended
                  Return policy has changed!!
                  I have long become accustomed to not having personal service at Home Depot. But I purchased a 400+ dollar LG air conditioner recently. It was very noisy and did not cool well. Nobody told me about a seven day return policy and it was not even installed until after seven days of purchase. After much fussing, they decided they would give me a store credit. Really bad business! Decades of shopping with this company may be coming to an end!
                  by
                    Michele Kitchens
                    Michele in kitchens is the best always accommodating knows her stuff deserves a raise
                    by
                      • Recommended
                      Great customer service
                      We placed an online order that was set for one day delivery, after finding out it would not be delivered the next day we did some research and found that N.Kingstown had what we needed, we called the store and they were able to put the item aside for us to pick up. We drove from MA. cape cod to N.Kingstown. Once there Deanna from customer service got to work helping us cancel the online order and switch it to an in store purchase. Due to issues from the online department it was no easy task but Deanna went above and beyond making calls and arrangements to make sure we got exactly what we needed without spending double the money. She did it with a smile on her face and had nothing but kind words, she was willing to help and willing to work, something you don’t often. The manger also came over and he was equally willing to help and knowledgeable about what needed to happen, and he was willing to step in and help his employee. Great Team work, great customer service!!
                      by
                        • Recommended
                        Great Customer Service
                        Great, friendly customer service. The associate helping me with buying window shades was knowledgeable and courteous.
                        by
                          • Recommended
                          Good Job
                          Bought a new Brad stapler Ryobi ..great little tool !!!
                          by
                            • Recommended
                            Everyone is very helpful at Home Depot
                            I was able to find everything on my list in a short time with the assistance of Home Depot employees. You do not need to ask for help. They anticipate your needed and go out of their way to help you. The garden section is wonderful with lots of people helping you with heavy objects and giving advice on planting. All they need to do is serve coffee and I would think I was in heaven.
                            by
                              • Recommended
                              Title not needed
                              Stop sending these reviews. If I was having a problem with your store I would not shop there These surveys tell me you are insecure Email required? You sent this to me so should know my address
                              by
                                Excellent help.
                                I purchased wood that the employee kindly cut perfectly to my specs.
                                by
                                  • Recommended
                                  Helpful
                                  Thanks for your time and patience getting my new card to work. After calling his manager for a resolution, he took the advice from his manager and handled the issues on a phone call with the card customer service. Great example following proper chain of command.
                                  by
                                    • Recommended
                                    Great HD location & crew
                                    I've been shopping this location since moving to this area last year. Great location, clean, organized, well stock, fantastic crew. Always plenty of help available, if needed.
                                    by
                                      • Recommended
                                      Always there when you need em
                                      What can I say. Home Depot is always there when you need em. I do use my local hardware store for many items, but the scale of avail products at Home Depot is helpful.
                                      by
                                        • Recommended
                                        Transition to Spring Underway
                                        The staff is always knowledgeable and friendly. Great to see the flowers and other supplies needed for all of our springtime needs.
                                        by
                                          • Recommended
                                          Positive experience every time
                                          I shop this store a few times a month as it is convenient to me on my way home from work. Always in stock with excellent customer service. Keep up the good work!!
                                          by
                                            • Recommended
                                            One of the best
                                            Employees all appear to enjoy working here. Good to see.
                                            by
                                              • Recommended
                                              Employees With a Dont Bother Me Tude!
                                              Both at the returns counter and counter and the checkout register I encountered employees with a “dont bother me” - I do t give a crap attitude. Making shopping there even more unpleasant than it needs to be!
                                              by
                                                Worth the drive
                                                I live in Newport RI and bypass the Middletown store, driving the extra distance to shop at the north Kingstown location. The store is well stocked, neat, and the staff is helpful and pleasant. For me, it’s worth the trip over the two bridges to get there.
                                                by
                                                  • Recommended
                                                  Very kind and helpful
                                                  Thank you team Home Depot ! You smile in the morning starts my day off wonderfully.
                                                  by
                                                    Friendly, Helpful Staff
                                                    The large selection of items with knowledgeable staff if I have questions or want more information on a product or its uses. Very convenient.
                                                    by
                                                      • Recommended
                                                      Lacks customer service
                                                      No one assist customers. Walk around with face in the phone and doesn’t ask if you need help.
                                                      by
                                                        Nk Store
                                                        Great store,always has what I need.
                                                        by
                                                          • Recommended
                                                          Poor return
                                                          I returned an item that was purchased only 35 days ago. I did not have my receipt and scanned the same credit card I used to purchase the item. I was told I could only get store credit unless I had an HD credit card. I was incorrectly given a store credit instead of a refund which would include sales tax. This is wrong. I have 90 days to return for a refund. How does HD fix this. HD is keeping the sales tax by issuing a store credit. HD needs to do better.
                                                          by
                                                            Great Personnel
                                                            Every associate greets me with a smile, engages me in conversation about my project and thanks me for shopping there. The plumbing department is the best in RI.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 567 reviews

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