Reviews for North Lauderdale #6312

I had to reregister my tax exemption and cashier Desiree took the time and had the patience to assist me. Desiree is an example of what all Home Depot employees should strive to be. Thank you Desiree.

The service in this store is getting worse every day/ month / year. No one cares

I came in on my lunch break and Kedecia was able to help me quickly!

I'M NEVER COMING BACK TO THIS STORE

I am a regular patron of this establishment. The employees are all very polite, knowledgeable, and helpful. I wouldn't be a repeat customer, nor would I be writing a review if this wasn't the best HomeDepot I have ever been to. I'm very impressed by the professionalism of the employees, whoever the manager is is on point and knows how to make everything run smoothly. THIS HOME DEPOT IS AWESOME!!!

I bought a lawn mower and Tyrone at the Pro Desk was very helpful throught the purchase process.

Everything I bought was great and working fine

Neat place, easy to find stuffs. Everyone one is very friendly. Mr. Brad you are the best.

Would definitely come back and will definitely introduce others to this store 6312 home depot

I purchased a refrigerator. Brad in the Home decor section was so amazing! He made my shopping experience a breeze!

Brittina, tamiah, and west all made my shopping experience very easy and simple I was in and out of the store in less than 10 minutes

Neila was extremely rude to me this morning and ruined my day

Black Friday weekend store was super clean and staff was very helpful especially O’Neil amazing guy I will go out of my way to visit this store in the future!

Every time my husband and I go to the store everyone is very friendly they have everything that we need highly recommend this Home Depot over any other Home Depot in Broward area that we have been too.

Lourdes was amazing help and did all she could to get me set up

The Customer Service on this store is an example what goes wrong when sales cashier treats a senior customer with disrespect and total disregard of the most basic norms of kindness, the Sale Cashier that took care of me today should be working at the back of the store. This is so far the worst customer services experience I've ever had.

I've been to many HomeDepots with mostly positive impressions. This one was better because of the advice I got. Not unusual was the absence of help in the store. By happenstance I wandered into the tool rental department. I got advice not just on what to buy but also on how to do it. And best yet, it was good advice.

The Associates of the tool rental department were very friendly and helpful

Young man was very helpful and we found exactly what we were looking for.

need better trained staff

You can generally find what you need in the store Other than the shelves being a bit messy, I guess it's time for the employees to keep up with unruly patrons.

This store I could find everything quickly.

Friendly and helpful staff. Assist with ordering stuff online if it's not in the store

Very friendly and helpful Especially appreciated Desiree helping me find what I came for

If you need assistance with any purchase or project ask for Andre Shepard, Flooring Specialist and you will get excellent service! He is helpful and knowledgeable and friendly!

never an issue when I use this store

I purchased a dryer which I was told would be delivered and installed. Neither of the two happened i had to have someone pick it up for me days later after finding someone with a truck as I am a single mother. I then had to wait since the person I had to pick it up with didn't know how to install a dryer. Once installed with the dryer cord by someone who handles appliances and we let it run for 1.5 minutes the fryer began smoking. I immediately unplugged it. The smoking came from the top of the dryer and the dryer was scolding hot could cause burns from the outside. I tried calling that night to speak with an associate no answer then tried again this morning and I'm being given the run around and told to call warranty. I just purchased this I do not want to keep a smoking dryer. I want a replacement or full refund. This is the worst experience and service ever. The only thing nice about the experience was one associate who tried to help me over the phone.

Although I found everything I was looking for, that didn't stop us from having one of our worse experience. No greetings, no sense of caring. The gentleman cutting our artificial grass cut it shorter both twice. I only found out when I reach home and installing it. Upon my return to the store, the manager Theresa was even nastier than the employee. I wish they train their employees along with manager to show customers some appreciation and respect.

Was clean freindly ✅✅✅✅✅

Needs to open more checkout lanes you're putting us in more danger of COVID doing your one lane into 4 self-checkout lanes. I am normally in this store 2 times a week as it's the closes store and for the most part the self-checkout lanes are the only ones open and the line is 20 people deep and runs down an isle so now we have to stand next to people that are looking for stuff on the shelving. HomeDepot you are better than this, Please fix this.