#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)483-6984

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

20740 Us Hwy 281 North

San Antonio, TX 78258

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 463 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Wonderful store experience
Cashier that assisted us during this visit was awesome - helpful and friendly!
by
    • Recommended
    No Military Discount on Memorial Day Weekend
    My purchase was denied the usual military discount. When I asked why, I was told the discount is not available for items on sale. I pointed out that the item was NOT on sale. No response from the cashier, just her irritation that she had to tell me to swipe my credit card to complete the purchase. I told her that I was still waiting for an explanation for why there was no military discount. She said she didn't know. I then had to suggest that perhaps there was someone in the store she could ask. She then asked a co-worker who was walking by. The co-worker said there are no military discounts for garden shop items. And all this on Memorial Day Weekend...
    by
    • DIY
    Great store experience
    This store was prepared for the memorial day sale. As a veteran myself I felt that my DIY needs were all met.
    by
    • DIY
    • Recommended
    Love getting everything I need for my home at my local home depot
    Everything was easy to find and got a great deal on garden materials I needed for my home project :)
    by
    • Pro
    • Recommended
    Great store
    GREAT store, all of the staff we had interaction with during our visit were very helpful and seemed to enjoy what the do.
    by
    • Recommended
    GREAT STORE
    I am very happy for the storage of the store, most had some products with prices hard to understand, I doing wasting too much time looking for the correct price. More in general this optimal store.
    by
    • Pro
    • Recommended
    Appliances
    I made a mistake on my online order and Darrelle Dozier the appliance manager was more than helpful in figuring out my problem and fixing it. Thank you very much. I definitely would buy more appliances from this Home Depot again.
    by
    • Recommended
    Great Store experence
    Te store was clean and the help was awesome. it was easy to find what I was looking for.
    by
      • Recommended
      SALES ASSOCIATE
      TIFFANY HELPED US SO MUCH WITH LAYING OUT THE DIFFERENT TILES AND ACCENTS.. SO APPRECIATED HER KNOWLEDGE AND KINDNESS. SHE IS A KEEPER, PROBABLY MADE A FRIEND FOR LIFE! WE ARE COMPLETELY REMODELING OUR 1959 ROCK HOME. HAS NOT BEEN LIVED IN FOR OVER FIVE YEARS.. WE HAD TO COMPLETELY RE-PLUMB, RE-DO ALL THE ELECTRICAL (COMPLETELY) TORE ALL THE OLD OUT AND REPLACED WITH NEW. COMPLETE REDO WITH AC.. 19,000.00 IN NEW WINDOWS AND SLIDING GLASS DOOR. AND MUCH MORE. STILL HAVE PAINTING AND FLOORING AT LEAST LEFT TO DO.. SO APPRECIATED HOME DEPOT!!
      by
      • DIY
      • Recommended
      Best Store Experience
      Clean store, attentive associates and great service. First time visiting this location and I will drive out of my way to visit this store in the future.
      by
      • DIY
      • Recommended
      Employee went above and beyond
      Employee Andy in tool department solved a problem that I had on how to do something that had stumped me He solved the problem at a minimum cost, and in as simple a method as possible.
      by
      • DIY
      • Recommended
      Always a great experience
      Every time I go in to Home Depot someone is keeping the place super clean, and help is never more than a few isles away. Customer service is awesome and the staff is very knowledgable on the materials and locations of the products.
      by
      • Pro
      Great atmosphere and good customer service. Excellent prices!
      I went to the store to pick up some garden soil and found an excellent deal on Miracle Grow brand for the backyard. I also needed a replacement wheel for my wheelbarrow and one of the staff was more than happy to point me in the right direction to locate the product on the shelf. Overall good experience at this store and the staff are most friendly and helpful, but sometimes you do have to locate a staff member on your own to get the help you need.
      by
      • DIY
      • Recommended
      The home depot store is always well origenized and great people. Thanks
      The home depot is always well organized and the people are very friendly, not carts in the parking lot. good job Thanks
      by
      • DIY
      • Recommended
      GREAT SERVICE
      A BIG THANK YOU TO MR GONZALO AND HIS ASST. WHO HELPED LOAD THE 3 60LB SACKS AND 5 40LB SACKS INTO MY PICKUP. YOU NEED 20 MORE JUST LIKE THEM STU
      by
        • Recommended
        Great Store!!
        I just found the product that I was looking for in the Home Depot! Its a great Store!!
        by
        • Recommended
        Always have what we need
        When we need help or advise, associates are available and knowledgeable.
        by
        • DIY
        • Recommended
        1 found this review helpful
        Great experience on a quiet Saturday evening.
        I arrived at the 281 store at 8:30 pm on Saturday, April 18th, 2015. The store was quiet and associates were busy stocking shelves and straightening displays. I was looking for a quart can of 'Tung Oil' that I needed to refinish the handles on a set of kitchen knives I own. I assumed that the 'Tung Oil' was in the paint department so I went directly to the paint department. I looked for several minutes and couldn't locate the product I needed. I ask a very friendly young man who was working the paint department desk and he guided me to the right place. After retrieving the product I had come for, I spent some time in the power tools department 'day-dreaming' about future needs. While I was there an associate asked me if I needed help and I replied that I was just day-dreaming. He left me with my thoughts and I continued to wander about. After about 20 minutes I proceeded to the checkout area and had to wait no more that 45 seconds to check out. The cashier asked me about my project using 'Tung Oil' and I explained that I hand-rubbed it into the handles on a set of kitchen cutlery and after 6 or 8 applications the knives take on a protective sheen. All in all, the visit was very comfortable and efficient. Thanks to everyone for contributing to a very pleasant trip to the hardware store.
        by
        • DIY
        • Recommended
        Wonderful
        I was delighted to meet with Jim in the light bulbs and he continued to help and give me great advise!!!He was extremely knowledgeable and helpful! He was a gentleman!! I will definitely come back and recommend Jim to my neighbors!The store was clean and all associates were kind!
        by
          • Recommended
          Always a great visit!
          We placed an online order that was ready within 30 min of placing! Great Quick service and LOVE this location!!
          by
          • DIY
          • Recommended
          Great Store Experience
          Return was easy and painless. No questions asked. We did not have the receipt with us, but the cashier was able to look up our purchase with our credit card and refund the amount directly to the card. Not all stores invest in the technology to be able to do this. It is greatly appreciated that Home Depot does!
          by
          • DIY
          • Recommended
          grest store!
          it was nice and clean store and employees were helpful. My kids also love to go ti home depot.
          by
          • DIY
          • Recommended
          Great team
          Went in.Asked where an item was located.Was taken to the item.Purchased exactly what I came for.Went home happy
          by
          • DIY
          • Recommended
          Great service every time I visit!
          I can always find what I need. Great staff, clean store.
          by
          • DIY
          • Recommended
          Great experience.
          Could not find cherry tomatoes that's why I gave four stars.
          by
          • DIY
          • Recommended
          Poor Customer Service Consistently
          No assistance available when needed in Plumbing. Ongoing problem and after alerting management their response was that the plumbing associate was on lunch. So?
          by
            Great store
            Clean store. Great customer service. Well recommended store.
            by
            • Pro
            • Recommended
            This customer chose to rate the product and not provide text.
            by
              • Recommended
              This customer chose to rate the product and not provide text.
              by
                • Recommended
                This customer chose to rate the product and not provide text.
                by
                  • Recommended
                  Showing 1-30 of 463 reviews

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