#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(816)587-3762

Rental Center

(816)587-3708

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8900 Nw Skyview Avenue

Kansas City, MO 64154

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Customer Store Reviews

  • 4.7 out of 608 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (608)
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Showing 1-30 of 608 reviews
Store was very clean and the staff was very helpful!
Store was very clean and the staff was very helpful!
by
  • Verified Purchase
  • Recommended
I would like to say that "Diana" one of your cashers is the most friendly, helpful and likeable p...
I would like to say that "Diana" one of your cashers is the most friendly, helpful and likeable people. She is so nice, always friendly, and says hello when you walk into the store. She is your greatest asset.
by
  • Verified Purchase
  • Recommended
Very friendly
Very friendly
by
  • Verified Purchase
  • Recommended
The garden center employees are actually passionate about what they do and can answer questions a...
The garden center employees are actually passionate about what they do and can answer questions about the products. If the person you are talking to does not know the answer, they quickly find another department resource who can do so. Much different than other big-box stores.
by
  • Verified Purchase
  • Recommended
I like the hours of the store. I usually work late so I popped in a couple times to look at a was...
I like the hours of the store. I usually work late so I popped in a couple times to look at a washer dryer and got a quote. I came in at 9:20p on 4/16 to purchase them. John B and Tabitha helped me out to get it ordered when the appliance guy was gone and the store was closing. They thanked me for my patience but really it was I who needed to thank them for meeting my requests so late at night to occomodate my work schedule. I just wish I could get my units before 5/14 :(
by
  • Verified Purchase
  • Recommended
friendly and convenient, with reasonable prices. we have purchased several major kitchen applianc...
friendly and convenient, with reasonable prices. we have purchased several major kitchen appliances there, and Robert the salesperson in appliances was outstanding.
by
  • Verified Purchase
  • Recommended
Great customer service, merchandise selections, and prices.
Great customer service, merchandise selections, and prices.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
If you're shopping for a major kitchen appliance, hope that Robert B is working that day. He's s...
If you're shopping for a major kitchen appliance, hope that Robert B is working that day. He's so knowledgeable and very patient!!! Actually, this HD is full of friendly employees so willing to help you find something. They even walk you to product, instead of just saying "Aisle 5." There is a marked difference in service, believe me!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store, clean, well stocked. Not to diminish the helpfulness of the guys, but 2 of your fema...
Great store, clean, well stocked. Not to diminish the helpfulness of the guys, but 2 of your female employees were so helpful and supportive in finding what I needed, that I came away feeling really good about this trip. I shop a lot at the "box stores" for value. What makes this store better than the rest was the employee interaction.
by
  • Verified Purchase
  • Recommended
The store was kept clean and organized, it took little time to locate the materials I was searchi...
The store was kept clean and organized, it took little time to locate the materials I was searching for. The staff were attentive and asked if i needed help finding anything, as soon as they saw me. The cashier Juana was very friendly and humorous, making my experience enjoyable.
by
  • Verified Purchase
  • Recommended
I needed some new Bessey clamps and paint for a cradle project. This was my 1st visit to this spe...
I needed some new Bessey clamps and paint for a cradle project. This was my 1st visit to this specific HD. I was really impressed with how nice the employees all were, how clean, well organized and well stocked the store was. This store is a little farther away than the store I normally shop but the extra drive was worth it.
by
  • Verified Purchase
  • Recommended
This is a very clean and respectful store.
This is a very clean and respectful store.
by
  • Verified Purchase
  • Recommended
Clean, well organized. Genuinely nice associates ready to help. Kid workshops are also great.
Clean, well organized. Genuinely nice associates ready to help. Kid workshops are also great.
by
  • Verified Purchase
  • Recommended
Joy and Wynnsday are super awesomely nice, professionals that are always ready to help.
Joy and Wynnsday are super awesomely nice, professionals that are always ready to help.
by
  • Verified Purchase
  • Recommended
I really appreciate the helpfulness of employees at this store, and their generally higher level ...
I really appreciate the helpfulness of employees at this store, and their generally higher level of knowledge than most stores. Quality and assortment of lumber materials are also higher than most.
by
  • Verified Purchase
  • Recommended
I spend plenty of time and money in "Big box hardware stores." I am a handy man and need some goo...
I spend plenty of time and money in "Big box hardware stores." I am a handy man and need some good advise at times to keep up on the latest products for the best results. For some reason I found myself shopping at two other local stores with limited satisfaction. Yes I fell for the 11% rebates and other gimmicks until one day I could not find a fuse I needed for my home. I went to The Home Depot and was surprised at the great service I got at this store. Not what I was used to. I have now been in the store five times since then and continually get great service and technical advice for my projects. The people have a genuine friendly attitude and a willingness to help. I kindly talked with a manager in one of the other stores about their lack of service and told him I can vote with my money. The Home Depot gets my vote.
by
  • Verified Purchase
  • Recommended
TODD HELPED ME FIND AND ASSISTED ME IN FIGURING OUT HOW TO FIX MY PLUMBING AND TABLE LEG PROBLEM...
TODD HELPED ME FIND AND ASSISTED ME IN FIGURING OUT HOW TO FIX MY PLUMBING AND TABLE LEG PROBLEM. ITS A VERY CLEAN STORE WITH VERY KNOWLEDGEABLE EMPLOYEES.
by
  • Verified Purchase
  • Recommended
Sam, in the paint department, dove to the floor to catch my son who had fallen out of the cart du...
Sam, in the paint department, dove to the floor to catch my son who had fallen out of the cart due to my negligence. Great man! The manager was as impressive as she was immediately concerned for the welfare of her employee and my child, not with placing blame. I'm forever in their debt.
by
  • Verified Purchase
  • Recommended
Everyone is always ready to help, if you need assistance & if you don't need it....they still off...
Everyone is always ready to help, if you need assistance & if you don't need it....they still offer assistance!!!!! The store is clean & easy to find what we're looking for!! Checkout is fast & accurate!!! The Home Depot are always ready to help!!! We recommend this store!!!
by
  • Verified Purchase
  • Recommended
I have always received the best service here and will continue to take my business herel
I have always received the best service here and will continue to take my business herel
by
  • Verified Purchase
  • Recommended
Clean store, well stocked, friendly staff
Clean store, well stocked, friendly staff
by
  • Verified Purchase
  • Recommended
Great employees and store Juanna is great
Great employees and store Juanna is great
by
  • Verified Purchase
  • Recommended
The nicest group of employees I have ever met work at this store. My visits are so fantastic bec...
The nicest group of employees I have ever met work at this store. My visits are so fantastic because I never have to seek and find what I am looking for. I just ask an employee and like magic, I get the help I need. And this will sound strange, but I even like it when I see a group of Management huddled together. They have smiles on their faces and I hear them discussing improvements and giving up building encouragement to the employees. When I walk by them, without fail, one of them asks if I am finding everything I need or do I need help. They always show attention to the customer. Its just wonderful. This store has figured it out. They make every customer feel welcome from walk in to check out !
by
  • Verified Purchase
  • Recommended
Well kept, well stocked, and well advised store!
Well kept, well stocked, and well advised store!
by
  • Verified Purchase
  • Recommended
This store is very clean and has great customer service
This store is very clean and has great customer service
by
  • Verified Purchase
  • Recommended
The store went above and beyond to fix an issue I had with their online service. This store is th...
The store went above and beyond to fix an issue I had with their online service. This store is the best!
by
  • Verified Purchase
  • Recommended
We relocate often (lived in TX, MI, WNY, MA, OH & now KC,MO) & Hm Depot never disappoints. This K...
We relocate often (lived in TX, MI, WNY, MA, OH & now KC,MO) & Hm Depot never disappoints. This KC, MO store has even exceeded my expectations. Turning a new house into a home takes many trips to Hm Depot & thus far ALL staff members at this location, in my personal experience & observation of how they treat others, have demonstrated on every visit that they know their stuff & really do treat all customer with VIP service. This Hm Depot rocks! Dayton/Centerville location helped me perform miracles, Lake Orion/Lapeer Rd, was always eager to help, but this KC, MO one is quickly become my overall fav! AWESOME STAFF! :)
by
  • Verified Purchase
  • Recommended
store was clean, well stocked and had plenty of helpful employees
store was clean, well stocked and had plenty of helpful employees
by
  • Verified Purchase
  • Recommended
Friendly, helpful, and knowledgeable team member in kitchen dept. who helped us pick out a new mi...
Friendly, helpful, and knowledgeable team member in kitchen dept. who helped us pick out a new microwave. Even carried it out to our car.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 608 reviews

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