#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(440)716-4800

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

26241 Brookpark Rd Great Northern Shopping

North Olmsted, OH 44070

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Customer Store Reviews

  • 4.5 out of 403 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
experience
Great store for my needs! Associates are very helpful and available.
by
  • DIY
  • Recommended
Business as usual
The store was easy to navigate and the products were easy to find. Every time i go to this specific store, i am very satisfied, and the associates are very knowledgeable. They have never steered me wrong yet.
by
  • DIY
  • Recommended
Great store.
Very friendly and knowledgeable associates who will go out of their way to answer any questions you may have. Have always been very satisfied shopping here. Easy to navigate the store and find what you are looking for.
by
    • Recommended
    Home Depot
    Very Polite with there Customers ..... Be back soon
    by
    • Pro
    • Recommended
    This store has everything I ever needed so far for my home and garden.
    The store is large and clean. Wide enough aisles. Help is around all over. Garden area is a fun area. I've found everything I've needed in this store for years!
    by
    • DIY
    • Recommended
    rude plumbing associate
    On 8/6/15 @ 7:30 I was attempting to make plumbing purchases.The older gentleman was downright rude/ignorant ! This was my second experience with him.I thought the first time he was having an off day,but ,no he's just plain rude.Hard to imagine nobody has ever complained about him.Harder yet to believe is the fact management keeps him in his position,for that reason alone I wont be back to that store.
    by
    great store
    The store was clean. The area that we were in was crowded and busy. The associate was mamging several customers at once with good results.
    by
    • DIY
    • Recommended
    Terrific store experience every time I go there.
    Everyone was so helpful and cheerful helping me find what I wanted.
    by
    • DIY
    • Recommended
    Excellent service
    I needed help finding a discontinued tiki torch and Thomas in Lawn and Garden exceeded any and all expectations for customer service and product knowledge. I have a bad back and he even offered to carry the items for me. Superb individual....
    by
    • DIY
    • Recommended
    Customer concern must do better with your employees,you need to do better in traning your people some of them dont know witch way is up
    The store was clean but the employees were rude,i ask for a humidifiyer and they dont know what it is so they send me from one emplyee to another.
    by
    • DIY
    • Recommended
    I was able to come in and get exactly what I was looking for. I needed a new a filter for my Ridgit wet vac
    My product was so easy to access. the store was very organized and clean. It was a pleasure!
    by
    • DIY
    • Recommended
    Floor department experience.
    I received excellent service from Frank in the flooring department he was very helpful and knowledgeable and set up an appointment for me to get my home measured for new flooring , he also gave me good advise for pricing and informed me of the specials. I would definitely go to him for all my flooring purchases and refer him to everyone I know!
    by
    • Recommended
    found what i needed
    found all i needed and much more love the new paintable silicone caulk
    by
      • Recommended
      The nicest employees Ever
      The mulch was right outside in front of the store by parking lot it made it so easy to decide which mulch because they all had A SIGN which made my mulch buying a delight. I have to say it was the best mulch experience i ever had in my life. Thank You!
      by
      • DIY
      • Recommended
      WONDERFUL HELPFUL ASSOCIATE
      I lost my original purchase papers for the appliance I bought. Heather was so friendly, and helpful in re-printing all reciept needed to register my protection plan.
      by
        • Recommended
        Disappointing
        Ridiculous to wait 5 minutes behind someone buying half a lumber yard, and then further several minutes for a cashier to look up a $1.98 pvc kitchen pipe, to no avail. Gave up on purchase...I miss you, Sears Hardware!
        by
        • DIY
        1 found this review helpful
        store expieriance
        PRO DESK ASSociate Yashira as allways very helpful and cheerful
        by
        • Pro
        • Recommended
        Expert help that was needed
        Associate Tony in the plumbing department made my shopping for parts to replace vandalized plumbing in my rental unit painless and fast. He caused me to forget about how upset I was for having to replace vandalized plumbing and caused me to focus on repairing my rental. He is definitely an asset to the Home Depot.
        by
          • Recommended
          GOOD
          Associate was knowledgeable, helpful, positive, and was aware of a rebate I could get.
          by
          • DIY
          • Recommended
          Not the best .
          The associate did not know how to find the item I was looking for so he sent me to one of the vendors that were stocking the shelves. I'm glad the vendor knew what I wanted or I would not have gotten it ...
          by
          • DIY
          Great experience
          The service was excellent and there was a great selection of washers and dryers
          by
          • DIY
          • Recommended
          Great Store
          Very easy to find what you are looking for. Associates are very helpful.
          by
          • DIY
          • Recommended
          Positive store experience!
          The store was easy to navigate and the customer service was outstanding! The sales associate in flooring was very knowledgeable about the difference in hardwood flooring and explained the pros and cons of the various types of hardwood flooring to meet my needs. I had no intention of purchasing the flooring when I walked into the store that evening, but left feeling very satisfied with my purchase! I would highly recommend this location!
          by
          • Pro
          • Recommended
          Great Store!
          I've been shopping at this store for over 25 years. The associates are always cheerful and eager to help if needed.
          by
          • Pro
          • Recommended
          good as always
          i didn't need a store associate but I'm forced to give a rating. I knew just what I wanted and just where it was
          by
          • DIY
          • Recommended
          Awesome service
          Received help with paying my bill from the service desk. Was shocked to find I had 3 credit cards with the store, and, was unable to make a payment on my bill. I only knew of one card. The store associate made some phone calls, got things squared away so I could pay my bill, and, solved the issue of the 3 credit cards, which is now down to one. Thanks for all the help.
          by
          • DIY
          • Recommended
          Very good experience at check out Shawna was very helpful
          Very well stocked store easy to find products and at check out service was quick and easy. Associate at check out was very helpful, to be sure I was getting the right value for my purchase.
          by
          • DIY
          • Recommended
          Great store
          Very nice employees. Easy to find products I was shopping for
          by
          • Pro
          • Recommended
          Great Store Expeience After Finding an Associate Who Could Help
          The first associate I spoke to was clueless and did not help me whatsoever. Always change to another associate if you realize you are being misled. The second associate I spoke to was not only knowledgeable but she was pleasant.
          by
          • Recommended
          Store associate Yashira is and allways helppul
          store associate Yashira allways very helpful, cheerful and beautiful smile to match the rest of her
          by
          • Pro
          • Recommended
          Showing 1-30 of 403 reviews

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