#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(440)716-4800

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

26241 Brookpark Rd Great Northern Shopping

North Olmsted, OH 44070

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 403 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
I like the prices of the plants there, always shop here for my plants. Plus the employees are very helpful and patient.
I purchased me two ponytail plants looks so lovely on top of my island.
by
    • Recommended
    HORRIBLE ORDERING SYSTEM
    I WILL NEVER BY ANYTHING ONLINE FROM HOME DEPOT!
    by
      Great work
      This store is a great working and shopping place! The employees are hard workers.
      by
        • Recommended
        Home Depot North Olmsted
        Always easy to find what I need. Great experience every time!
        by
          • Recommended
          Eric *(appliances) and Scott *(mgmt) exemplary professionalism and knowledge of products
          Bought dishwasher, frig. Delivery company requires a bit of patience, but Home Depot staff were exceptional at each interaction. Can't recommend Eric (appliances) highly enough. Scott also was perfect in dealing with our upset over an issue with our appliances, and resolved it in a timely fashion both times.
          by
            • Recommended
            Worst experience
            Waited a month for them to contact me after placing the order for the wood floor and installation. They don’t call me I call them only for them to ask for additional test. Then today I get an email of a refund with no prior communication. How professional is this ?!!!
            by
              This store is great. They are always willing to help and they know what they are talking about!
              This store is great. They are always willing to help and they know what they are talking about!
              by
              • Verified Purchase
              • Recommended
              My visit to north Olmsted home depot was great. Tom in the lumber dept really did a great job in ...
              My visit to north Olmsted home depot was great. Tom in the lumber dept really did a great job in helping my find everything I needed for my project.
              by
              • Verified Purchase
              • Recommended
              Friendly and helpful associates who always help make our experience a great one.
              Friendly and helpful associates who always help make our experience a great one.
              by
              • Verified Purchase
              • Recommended
              I travel from Parma to North Olmsted.. just for this Home Depot. I've had numerous occasions wher...
              I travel from Parma to North Olmsted.. just for this Home Depot. I've had numerous occasions where knowledgeable, helpful and friendly employees have made the difference in getting me the right parts and supplies that I needed.
              by
              • Verified Purchase
              • Recommended
              Very happy with the entire staff at the North Olmsted Home Depot. Everyone is very friendly and w...
              Very happy with the entire staff at the North Olmsted Home Depot. Everyone is very friendly and willing to help. Great place to shop!
              by
              • Verified Purchase
              • Recommended
              The store was clean. The employees were friendly and helpful. All in all, it was a stress free pl...
              The store was clean. The employees were friendly and helpful. All in all, it was a stress free pleasant experience.
              by
              • Verified Purchase
              • Recommended
              The store was neat and clean, the staff is friendly and helpful, always find what I'm looking for
              The store was neat and clean, the staff is friendly and helpful, always find what I'm looking for
              by
              • Verified Purchase
              • Recommended
              the store was very clean and there were a lot of products on the shelves there were more than eno...
              the store was very clean and there were a lot of products on the shelves there were more than enough workers in the store to help the customer and the two ladies especially in the paint department were extremely friendly happy and helpful! I would highly recommend this store they go over and beyond to help you question number one
              by
              • Verified Purchase
              • Recommended
              Very helpful and friendly. This store is clean and organized, makes it easy to find what I'm look...
              Very helpful and friendly. This store is clean and organized, makes it easy to find what I'm looking for.
              by
              • Verified Purchase
              • Recommended
              I like this location. Nice friendly employees. Will definitely back.
              I like this location. Nice friendly employees. Will definitely back.
              by
              • Verified Purchase
              • Recommended
              I drove 15 miles to buy an item listed as being in stock on the website only to find out it was n...
              I drove 15 miles to buy an item listed as being in stock on the website only to find out it was not. Team member Dennis in Electrical went above and beyond to turn what would have been a very irritating experience into an experience of custsomer service beyond my expectations, without me even asking. Great job Dennis. I hope you get rewarded for it.
              by
              • Verified Purchase
              • Recommended
              Great Customer Service & Vey Efficient on Getting You checked out fast, so you can keep your proj...
              Great Customer Service & Vey Efficient on Getting You checked out fast, so you can keep your project going. Great group from the loading guy all the way up to the Management Team. Thank You
              by
              • Verified Purchase
              • Recommended
              Upon entering the Store Brian greeted me, Miguel offered to help me find everything I needed for ...
              Upon entering the Store Brian greeted me, Miguel offered to help me find everything I needed for my project. Jeff also stopped to make sure I found everything I needed. Then Suzi helped me check out and called the loading guy Nick to help me get on my way, Then Lauren the Manager asked me how my project was going. I go into a lot of stores for work. Everyone has the same products and relatively similar pricing. So it boils down to customer service. These guys are the Best.
              by
              • Verified Purchase
              • Recommended
              The woman in the paint department (We don't remember her name) was very helpful to our needs. We...
              The woman in the paint department (We don't remember her name) was very helpful to our needs. We wanted to talk to her longer but she had to mix paint, help others, and the line grew longer. She was the only one there. God bless her for trying to help everyone. We know that Covid is relevant, but the country is opening up now because of vaccines and less cases. We hope you really consider hiring more people. We know that woman heeded help! We really felt bad for her. Thank you!
              by
              • Verified Purchase
              • Recommended
              Arrogant and stupid cashier (Bre or so)
              Arrogant and stupid cashier (Bre or so)
              by
              • Verified Purchase
              Hello, This shopping experience was much better compared to others because I felt like my satisf...
              Hello, This shopping experience was much better compared to others because I felt like my satisfaction was at the top of the sales list. Not just the money or sale. I needed a specific time for delivery and install and Brian Dehil went beyond the call of duty to make that happen to my utmost satisfaction. Thank you very much for having such caring employees.
              by
              • Verified Purchase
              • Recommended
              Becca in customer service went above and beyond to solve our issues with online delivery failure ...
              Becca in customer service went above and beyond to solve our issues with online delivery failure ! She spent over an hour and stayed past her shift to correct and solve the problem ! This girl invented customer service !
              by
              • Verified Purchase
              • Recommended
              this store is run/ managed just awful. have shopped here countless times and almost always leave ...
              this store is run/ managed just awful. have shopped here countless times and almost always leave shaking my head saying never again. but it so close i try again .they do a horrible job representing home depot
              by
              • Verified Purchase
              The employees at this location are so unbelievably rude.
              The employees at this location are so unbelievably rude.
              by
              • Verified Purchase
              I have been shopping here for years and have been very satisfied. It is my go-to home improvement...
              I have been shopping here for years and have been very satisfied. It is my go-to home improvement store!
              by
              • Verified Purchase
              • Recommended
              Clean store and friendly employees!
              Clean store and friendly employees!
              by
              • Verified Purchase
              • Recommended
              The Staff at this store is to willing to help, They make it a point to remember you and your name...
              The Staff at this store is to willing to help, They make it a point to remember you and your name & they always ask, " How are you doing " & How can I help you".... Just a great Group of people. The Mangers are always friendly & are always there if you have a question. Carlos is such a knowledgeable person & was a tremendous help to us to get our project going today.
              by
              • Verified Purchase
              • Recommended
              The North Olmsted Home Depot always has what we are looking for in stock and the sales associates...
              The North Olmsted Home Depot always has what we are looking for in stock and the sales associates are always friendly and helpful.
              by
              • Verified Purchase
              • Recommended
              Great store! Great customer service and super friendly, kind cashiers! Had a chance to communicat...
              Great store! Great customer service and super friendly, kind cashiers! Had a chance to communicate with Cashier Melana - super awesome girl!
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 403 reviews

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