#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)857-5104

Rental Center

(850)857-5110

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

541 W Nine Mile Road

Pensacola, FL 32534

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Customer Store Reviews

  • 4.7 out of 508 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (508)
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Showing 1-30 of 508 reviews
Awesome Customer Care!
Recently went in to browse prices on washing machines. I was greated and help by an employee who was warm, knowledgeable, and extremely helpful! She even had her own bag of treats for my dog, who was my sidekick that day!
by
    • Recommended
    I have been to this store many times for multiple different projects and have always gotten plent...
    I have been to this store many times for multiple different projects and have always gotten plenty of help from the employee's when I needed it. They always go above and beyond to help me out when I can't find what I'm looking for.
    by
    • Verified Purchase
    • Recommended
    The store is always clean and well organized. I can usually find things by myself but should I ha...
    The store is always clean and well organized. I can usually find things by myself but should I have a problem, help is always available.
    by
    • Verified Purchase
    • Recommended
    I found a large selection of items I often need or have on my wish list to choose from. The stor...
    I found a large selection of items I often need or have on my wish list to choose from. The store was well orgainzed and clean. I was looking for a part to an old weed eater for my elderly aunt. A nice young man was walking down the main isle and looked my way. He turned and came down the isle and ask if I needed any help. He took the old one I had brought and looked through all available products. The bottom shelf was at the floor level. I would not have been be able to get down to looked. He was very patient and helpful and looked through each and every bend for me. It was so nice to have help available that did not walk on acting too busy to help me. I did appreciate it very much.
    by
    • Verified Purchase
    • Recommended
    This store meets most all of my home improvement needs, right up to my HVAC's needs a year ago.
    This store meets most all of my home improvement needs, right up to my HVAC's needs a year ago.
    by
    • Verified Purchase
    • Recommended
    this is a community store. the volunteer at mccarthur elementary, the support the military and t...
    this is a community store. the volunteer at mccarthur elementary, the support the military and their families. THEY SERVE THE COMMUNITY!
    by
    • Verified Purchase
    • Recommended
    If you are in need of a new appliance, I highly recommend going to see Angel M. at Home Depot. Sh...
    If you are in need of a new appliance, I highly recommend going to see Angel M. at Home Depot. She is extremely knowledgeable, friendly, non-aggressive and helpful! When we found out the washing machine we wanted was out of stock, she went to a manager and fought to get us the next higher model at the same price.
    by
    • Verified Purchase
    • Recommended
    I was in and out of the store in about ten minutes flat...no long waiting in lines. The shelves w...
    I was in and out of the store in about ten minutes flat...no long waiting in lines. The shelves were stock with the goods I needed. An overall smooth experience.
    by
    • Verified Purchase
    • Recommended
    Located close to home, friendly associates, well laid out and easy to find what I need. I probab...
    Located close to home, friendly associates, well laid out and easy to find what I need. I probably visit here at least 2 or 3 times per week. Keep up the great job you're doing.
    by
    • Verified Purchase
    • Recommended
    I shop at this store whenever I need home improvement supplies. Employees are friendly, helpful, ...
    I shop at this store whenever I need home improvement supplies. Employees are friendly, helpful, and take the time to ensure customer support and satisfaction is meet. The store is well-stocked, clean, and laid out in a logical fashion.
    by
    • Verified Purchase
    • Recommended
    Friendly employees in all departments.
    Friendly employees in all departments.
    by
    • Verified Purchase
    • Recommended
    Very helpful staff here. They will answer your questions without making you feel stupid.
    Very helpful staff here. They will answer your questions without making you feel stupid.
    by
    • Verified Purchase
    • Recommended
    Store is very clean, well stocked and friendly employees, he directed me in what i needed and was...
    Store is very clean, well stocked and friendly employees, he directed me in what i needed and was very helpful. I will be back
    by
    • Verified Purchase
    • Recommended
    Home Depot carries products equal in quality to similar items in other stores, but at lower price...
    Home Depot carries products equal in quality to similar items in other stores, but at lower prices. This makes Home Depot an important aspect of my personal building and repair budget.
    by
    • Verified Purchase
    • Recommended
    This store is always clean and we'll organized... The employees are always positive and very help...
    This store is always clean and we'll organized... The employees are always positive and very helpful...
    by
    • Verified Purchase
    • Recommended
    The employees were very friendly and eager to help. Dee was friendly and talkative and constantl...
    The employees were very friendly and eager to help. Dee was friendly and talkative and constantly asking others if they needed help while waiting on me. She acted like she loves her job.
    by
    • Verified Purchase
    • Recommended
    Great Customer Service
    The Nine Mile Road store location provided our family with Great Customer Service!
    by
      • Recommended
      I like Home Depot because the staff is friendly, aisles are wide and brightly lit and the store g...
      I like Home Depot because the staff is friendly, aisles are wide and brightly lit and the store generally has everything I'm looking for. It's the ultimate candy store for the do it yourself-er!
      by
      • Verified Purchase
      • Recommended
      I was in the store @7:30 the morning of the 25th. Denise(On aisle1) was very accommodating cooper...
      I was in the store @7:30 the morning of the 25th. Denise(On aisle1) was very accommodating cooperative in assisting me with the purchase of 22 6" poinsettia. Denise you are awesome
      by
      • Verified Purchase
      • Recommended
      I have gone to many types of places for supplies etc but I have to give it to home depot when it ...
      I have gone to many types of places for supplies etc but I have to give it to home depot when it comes to customer service you are the best. There is always someone there willing and ready to help whether finding what you need or getting you to the right place. I am not a employee of home depot I always read these reviews and think its someone paid to say good things but I believe its part of my duty as a satisfied customer to pass it along to others Home depot rocks I have been a customer for the past 8 years and they keep getting better compared to other places.
      by
      • Verified Purchase
      • Recommended
      Amazing customer service
      The customer service I received from Dee was above and beyond expected. She was headed to lunch but took the time to truly help me. For that I will be a returning customer.
      by
        • Recommended
        Awesome customer service
        Customer service was excellent, employees are very helpful.
        by
          • Recommended
          Great labor day week paint sale!
          Had a great experience today at home depot. Melissa was our cashier and she was very helpful. I don't know the name of the man who helped us with paint selection and coloring but he was friendly and helpful. Very excited about the labor day paint sale and hope to get my mail in rebate back quickly.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Great store
          I like Home Depot because it has different items and is more associated with contractors than the other box store. Their prices are about equal, including discounts. The people are both courteous and helpful. I visit the store at least once a week because of the location and it's easy access from/to the main road
          by
          • DIY
          • Verified Purchase
          • Recommended
          Best store in town!!!
          Crew is always friendly, always helpful and always kind and efficient. Best Home Depot store in Pensacola!!
          by
          • DIY
          • Verified Purchase
          • Recommended
          usually find what I need
          I purchased a/c filters and they had just what I needed
          by
          • DIY
          • Verified Purchase
          • Recommended
          Always helpful and friendly
          I've been shopping this store (8472) for years. Have known many of the associates by name and they all have friendly greetings when I come to the store
          by
          • DIY
          • Verified Purchase
          • Recommended
          Do it yourselfer go to place
          the store is always clean, organized, and the clerks are helpful if needed.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Good experiance
          Had the products needed in a localized area rather than walking all over the store.
          by
          • Pro
          • Verified Purchase
          • Recommended
          Wonderful Store for Assistnce and Information
          I absolutely love this Home Depot and the staff here are so ready to assist each and every customer and provide tips and as needed, training lessons!! Cannot say enough wonderful things about this store other than I consider it to be "My" store!!
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 508 reviews

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