#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)857-5104

Rental Center

(850)857-5110

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

541 W Nine Mile Road

Pensacola, FL 32534

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 508 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (508)
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Showing 1-30 of 508 reviews
mr king
they need help on the floor
by
    • Recommended
    Self Checkout!
    I should just expect to go into your HD and fin for myself! No Customer Service what so ever! Was in there for over an hour and not a single employee offered any help! And the cashier couldn't even count properly! Why do you even have such employees there! They are not there to help your business prosper!
    by
      Stellar Employee
      Laura Thomas is a STELLAR EMPLOYEE. What a renewal of faith after dealing with someone like her. Great customer service and great attitude. Very empathetic to my situation and went above and beyond today's standards!
      by
        Great experience
        Every time I walk into Home Depot I am always greeted. When my son's are with me everyone interacts with them and listens to what they say. As we are leave I am always told to have a great day and thank you for shopping at home depot.
        by
          Great staff
          Appreciated help from Chuck and Denise . They made my experience exceptionally pleasant
          by
            • Recommended
            Great Store
            Use always use this store. Employees are super easy to deal with. Very knowledgeable.
            by
              the home depot from a customer view
              they all seem to care about what ever project im working on and they all help....from the manager to the cash ier at self checkout....everyone at my store on nine mile cares ...i feel it every time i go
              by
                • Recommended
                Great Service
                Employees were friendly and helpful
                by
                  The store is always clean and well organized. Friendly, cashiers, and helpful staff.
                  I have been shopping at the store six years. Very seldom do I go in the store and not find what I’m looking for. I have yet to encounter a disgruntled employee.
                  by
                    • Recommended
                    Good Home Depot
                    Helpful store has a good quantity
                    by
                      • Recommended
                      From way down in the panhandle
                      I have been shopping at the Ensley 9 mile road 8472 home depot for almost 15 years occupation ally concerned. The products are up to date the employees are savvy and well trained, it has by far the cleanest restrooms and most polite staff. You will get help if you need it here. Good work guys it's a pleasure to buy my building supplies and tools at the 8472 store located on nine mile road in Pensacola Florida. #deluxedynamics #GSwain
                      by
                        • Recommended
                        Absolutely great store
                        Never a problem at this store always so helpful
                        by
                          • Recommended
                          Friendly
                          This is the hands down best Home Depot store I have ever been in. There is actual people walking around offering to help you find things. The paint department is top notch. Asked to speak with Danny she is super super nice and greets me each time I have come in . As I start to fix up a house I just bought I can’t tell you how awesome it is to have so many of your staff help me. Shout out to Ron who help in your professional department find a handyman, shout out to Danny of course in painting a 5+ in my book, to the gentleman in the Christmas decorations department the followed me about with my new Santa and raindeer and 9 ft tree and then loaded it all up for me. To Becky and all the other staff members who pointed out where to find things.
                          by
                            • Recommended
                            Customer Service
                            With customer service failing in so many places it was very nice to have someone like alayna in the garden center Smiling and helping. She made me walk away thinking now she was a great employee.
                            by
                              • Recommended
                              Amazed
                              Treated me like royalty Made my day
                              by
                                • Recommended
                                GREAT PEOPLE
                                EVERY EMPLOYEE HELPING ME WAS SO POLITE AND WELL WERSED IN THEIR JOBS AND VERY KNOWLEDGABLE
                                by
                                  • Recommended
                                  Hard to shop
                                  Place seems to always be over filled with stuff in the aisles that make it difficult to shop for the things I need.
                                  by
                                    Helpful employees
                                    Salespeople were busy with customers but called someone to help us with out asking for help
                                    by
                                      • Recommended
                                      Excellent experience every time.
                                      The staff is always eager to help assist me. Great customer service.
                                      by
                                        • Recommended
                                        Electrical Dept
                                        I went to Home Depot to buy some electrical supplies for a project that I hired an electrician to complete. Paul in the electrical department was so helpful and patient-I definitely recommended talking to him if you have questions-he was full of good information!
                                        by
                                          • Recommended
                                          Quality Service
                                          The employees here were super amaze balls today. Not to mention, they were fine as he'll. I totes wanna bottom for some of them.
                                          by
                                            • Recommended
                                            GOOD SELECTION OF BATH ROOM ACCESSORIES
                                            I WAS VERY PLEASED IN ALL WAYS WILL DO IT AGAIN AND AGAIN
                                            by
                                              • Recommended
                                              Sheri the Appliance Specialist
                                              If you need any new appliances make sure to visit Sheri for knowledgeable assistance with a smile!
                                              by
                                                • Recommended
                                                Special attention paid
                                                I was greeted by a manager who took me right where I needed to go and gathered some help and they took my product off the shelf and loaded my truck all in a short period of time. I felt like I was important.
                                                by
                                                  • Recommended
                                                  Going Above and Beyond
                                                  The Home Depot on 9 mile are doing things right. And it’s refreshing. The folks are knowledgeable, hardworking and friendly. They actually look like they enjoy working there. My husband and I always walk out of there with smiles and satisfied. My husband is a retired army veteran. We are remodeling our home but it’s slow going because of his Health. Sometimes we just go into Home Depot to get ideas … we visit there at least 3 to 4 times a week. It’s part of our weekly routine.
                                                  by
                                                    • Recommended
                                                    Awesomeness
                                                    I got there to Home Depot to pick up some stuff, but I forgot my card at home. The cashiers name is Karen, she helped me out to apply for a Home Depot card and it was approved. I was able to get my purchase go home and fix my garbage disposal & keep my wife happy. Thanks to Karen & Home Depot.
                                                    by
                                                      • Recommended
                                                      Welcome Gardeners
                                                      My recent trip to Home Depot was very much a pleasure. I was welcomed by the cashier staff. I asked for help. They called Josh and this young man came over with a smile to gather the heavy supplies in the garden center that I cannot lift. He did this all with a pleasant attitude. I checked out in no time and Josh loaded all my items (stones, soil, fertilizer, assorted plants) into my car. Very nice experience. Thank you Home Depot
                                                      by
                                                        • Recommended
                                                        Terrible bussiness
                                                        I bought doors from the home depot and needed to return them for the same door just opposite opening. The store charged me 20 dollars more per door. So over all they made 80 dollars off of me that's almost the price of another door. Don't shop at the home depot they are liars and cheets.
                                                        by
                                                          Ryan was phenomenal
                                                          I just wanted to recognize Ryan, the lot loader for his great work. Always very attentive to customers needs. Not only with loading products but also with customer service.
                                                          by
                                                            • Recommended
                                                            Great service!
                                                            The store was well staffed and Steven Bradley helped us with locating items we needed for our home project. He was knowledgeable and friendly which made for a positive experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 508 reviews

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