Reviews for North Richmond #4653

Stellar staff! Very friendly and knowledgeable. Quality products in stock.

Always find what I need at the Ashland, Va and more! The employees are patient, friendly and do not pressure the customers. The shopping experience here is great!

I love this Home Depot. I always get what I need when I get in and the employees are always very helpful.

The store employee got a stepladder get the product from the top shelf when none remained on the shelf below.

In the garden department the employees really go out of their way to help you and they explain things in great detail . I love this store because of the employees are so wonderful

Purchased a shed. Worked with a fantastic sales associate who was extremely knowledgeable and friendly. Will definitely shop at this Home Depot again!

Although my father had the receipt and credit card, he was given a store credit rather than a credit to my american express or home depot account.

Friendliest store around. They are always willing to help. The store is clean and organized and I feel good every time I go there. Impressed by how well all associates work together. I have never gotten a "not my area, can't help you."

This store is always clean, well stocked. Just sucks Home Depot decided to drop the discount for using its credit accounts.

Great Selection, friendly and knowledgeable staff.

I have shopped this Home Depot for many years and would not want to shop at any other. The employees are friendly. They greet me by name and will chat for a few minutes if not busy with other customers. I have never had a problem finding and employee in this store if I need help and all that have helped me have done an excellent job! My opinion is that this is the best Home Depot anywhere!

The employees make this store the best. They are always friendly, knowledgeable, and helpful.

The store was quite clean and products were very easy to find. Every employee I passed smiled and said good morning to me. The cashier was extremely friendly and on the ball. She put me thru the checkout in very little time. I have been shopping at this particular Home Depot for several years and don't even think about shopping at any other!

The store was clean, the cashiers greeted us as we walked in. We needed assistance with getting some chain cut and it took quite a few mintues to find someone who could help us. Once we did, he was nice enough. It would be nice to have a bell or something to call a staff member to a certain department when you need assistance.

We appreciated the detailed assistance by the associate.

The store was organized and easy to find what I needed. I had a very positive experience at the customer return desk.

Very pleased with products and service. Ran out of garden plants but was fully restocked with delivery within two days.

This store is very clean and always has what I need in stock.

Got 40 bags of mulch and they loaded my truck in no time flat.

STORE IS CONVENIENT, ASSOCIATES ARE VERY HELPFUL, MOST PRODUCTS ARE AVAILABLE.

I was approached several times by different associates offering assistance. You will never be lost or alone in this store. They are very friendly!

I had a list of items I needed to purchase given to me by an electrician. I had no idea what the parts were or where I could find them. Jacob not only knew exactly where to find the items I needed, but was able to walk me through exactly how the electrician would use the part. He was also able to provide me a solution on another home project I'm working on. (Wet tile saw is missing a plug and he recommended me to use a pipe plug that would stop the leakage while I use the saw) I spent over $240 and was extremely satisfied with the customer service.

always enjoy shopping at HOME DEPOT, FINDING WHAT i NEED AND SEEING NEW THINGS

The cashier was incredible and so was the gentlemen that helped me load the car :)

It's a large store with lots of easy parking. Lawn and garden area was well stocked and watered. Got a few surprise plants I wasn't looking for.

Only one cashier line was open and it was manned by a trainee. There was no one to help with the self service registers. There were 5 customers in line for the one open cashier line and had to wait an unacceptably long time.

I received the most exceptional customer service by Michael in the paint department. He not only knew absolutely everything about his department, he also went out of his way to share his knowledge with customers. Very attentive, patient, helpful, personable, and caring. I can definitely say he went above and beyond.

Paul at the pro desk found ALL of the items on my list, explained how to use the items & even offered to put them in my car! Great customer service. Thanks Paul!

My wife and I needed to purchase a door for a home remodeling project. I visited the store a couple of days ago and worked with a sales associate in Windows & Doors to get a rough idea of what we might like. Today my wife and I went together. The same sales associate was available so we finalized what we wanted and paid for it right there at the Windows and Doors desk. The sales associate was very knowledgeable and friendly so it was a great experience. Sometimes the sales associates are busy helping other customers and I have to wait my turn, which I am fine with. Today we were lucky and everything went quickly. We walked out feeling good about our purchase.

Had what I needed, looked up what I needed for my shower they had it