#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(804)550-5862

Rental Center

(804)550-5868

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10233 Lakeridge Parkway

Ashland, VA 23005

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 538 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (538)
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Showing 1-30 of 538 reviews
Top knotch store
Stellar staff! Very friendly and knowledgeable. Quality products in stock.
by
    • Recommended
    Hope Depot is the best!
    Always find what I need at the Ashland, Va and more! The employees are patient, friendly and do not pressure the customers. The shopping experience here is great!
    by
    • DIY
    • Verified Purchase
    • Recommended
    Very helpful employees!
    I love this Home Depot. I always get what I need when I get in and the employees are always very helpful.
    by
      • Recommended
      good store!
      The store employee got a stepladder get the product from the top shelf when none remained on the shelf below.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Garden department
      In the garden department the employees really go out of their way to help you and they explain things in great detail . I love this store because of the employees are so wonderful
      by
        • Recommended
        Wonderful Shopping Experience
        Purchased a shed. Worked with a fantastic sales associate who was extremely knowledgeable and friendly. Will definitely shop at this Home Depot again!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Store Credit Policy stinks
        Although my father had the receipt and credit card, he was given a store credit rather than a credit to my american express or home depot account.
        by
        • Verified Purchase
        Great Associates
        Friendliest store around. They are always willing to help. The store is clean and organized and I feel good every time I go there. Impressed by how well all associates work together. I have never gotten a "not my area, can't help you."
        by
        • DIY
        • Verified Purchase
        • Recommended
        Excellent Store and Employees
        This store is always clean, well stocked. Just sucks Home Depot decided to drop the discount for using its credit accounts.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Great Store Experience!
        Great Selection, friendly and knowledgeable staff.
        by
        • Verified Purchase
        • Recommended
        Best Home Depot store to visit!
        I have shopped this Home Depot for many years and would not want to shop at any other. The employees are friendly. They greet me by name and will chat for a few minutes if not busy with other customers. I have never had a problem finding and employee in this store if I need help and all that have helped me have done an excellent job! My opinion is that this is the best Home Depot anywhere!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Best Home Depot in the Area
        The employees make this store the best. They are always friendly, knowledgeable, and helpful.
        by
        • DIY
        • Verified Purchase
        • Recommended
        As always, wonderul store experience
        The store was quite clean and products were very easy to find. Every employee I passed smiled and said good morning to me. The cashier was extremely friendly and on the ball. She put me thru the checkout in very little time. I have been shopping at this particular Home Depot for several years and don't even think about shopping at any other!
        by
        • Verified Purchase
        • Recommended
        Great store and friendly staff!
        The store was clean, the cashiers greeted us as we walked in. We needed assistance with getting some chain cut and it took quite a few mintues to find someone who could help us. Once we did, he was nice enough. It would be nice to have a bell or something to call a staff member to a certain department when you need assistance.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Gardening Assistance
        We appreciated the detailed assistance by the associate.
        by
        • Verified Purchase
        • Recommended
        Great Return experience.
        The store was organized and easy to find what I needed. I had a very positive experience at the customer return desk.
        by
        • Verified Purchase
        • Recommended
        Abundant garden items available.
        Very pleased with products and service. Ran out of garden plants but was fully restocked with delivery within two days.
        by
        • Verified Purchase
        • Recommended
        Clean Store..
        This store is very clean and always has what I need in stock.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Lawn & Garden Guys are Great
        Got 40 bags of mulch and they loaded my truck in no time flat.
        by
        • DIY
        • Verified Purchase
        • Recommended
        CONVENIENT, HAS MOST OF WHAT I HAPPEN TO NEED
        STORE IS CONVENIENT, ASSOCIATES ARE VERY HELPFUL, MOST PRODUCTS ARE AVAILABLE.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Very friendly associates!
        I was approached several times by different associates offering assistance. You will never be lost or alone in this store. They are very friendly!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Jacob Kimmel is why I'm taking the time to write this review.
        I had a list of items I needed to purchase given to me by an electrician. I had no idea what the parts were or where I could find them. Jacob not only knew exactly where to find the items I needed, but was able to walk me through exactly how the electrician would use the part. He was also able to provide me a solution on another home project I'm working on. (Wet tile saw is missing a plug and he recommended me to use a pipe plug that would stop the leakage while I use the saw) I spent over $240 and was extremely satisfied with the customer service.
        by
        • DIY
        • Verified Purchase
        • Recommended
        shopping at store
        always enjoy shopping at HOME DEPOT, FINDING WHAT i NEED AND SEEING NEW THINGS
        by
          • Recommended
          Great customer service!
          The cashier was incredible and so was the gentlemen that helped me load the car :)
          by
          • DIY
          • Recommended
          Just look at all these plants!
          It's a large store with lots of easy parking. Lawn and garden area was well stocked and watered. Got a few surprise plants I wasn't looking for.
          by
            • Recommended
            Need more cashier lines open
            Only one cashier line was open and it was manned by a trainee. There was no one to help with the self service registers. There were 5 customers in line for the one open cashier line and had to wait an unacceptably long time.
            by
            • DIY
            1 found this review helpful
            Paint Department
            I received the most exceptional customer service by Michael in the paint department. He not only knew absolutely everything about his department, he also went out of his way to share his knowledge with customers. Very attentive, patient, helpful, personable, and caring. I can definitely say he went above and beyond.
            by
              • Recommended
              Pro desk employee
              Paul at the pro desk found ALL of the items on my list, explained how to use the items & even offered to put them in my car! Great customer service. Thanks Paul!
              by
                • Recommended
                Purchased a special order door in record time
                My wife and I needed to purchase a door for a home remodeling project. I visited the store a couple of days ago and worked with a sales associate in Windows & Doors to get a rough idea of what we might like. Today my wife and I went together. The same sales associate was available so we finalized what we wanted and paid for it right there at the Windows and Doors desk. The sales associate was very knowledgeable and friendly so it was a great experience. Sometimes the sales associates are busy helping other customers and I have to wait my turn, which I am fine with. Today we were lucky and everything went quickly. We walked out feeling good about our purchase.
                by
                • DIY
                • Recommended
                Great
                Had what I needed, looked up what I needed for my shower they had it
                by
                  • Recommended
                  Showing 1-30 of 538 reviews

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