#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)465-3700

Rental Center

(509)465-3718

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9116 N Newport Hwy

Spokane, WA 99218

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Customer Store Reviews

  • 4.4 out of 776 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (776)
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Showing 1-30 of 776 reviews
The employees did not know what an attic fan was or where they were.
The employees did not know what an attic fan was or where they were.
by
  • Verified Purchase
Every single employee I interacted with was friendly, helpful and considerate. All of them were ...
Every single employee I interacted with was friendly, helpful and considerate. All of them were more than will to offer me assistance.
by
  • Verified Purchase
  • Recommended
Always enjoy our experience at this store. We have purchased many things from big items to small...
Always enjoy our experience at this store. We have purchased many things from big items to small and always find the quality of products to be top notch. The people are friendly and always go above and beyond to help out in any way they can.
by
  • Verified Purchase
  • Recommended
My wife and i went to this store to purchase a couple of small items, and to shop for screen door...
My wife and i went to this store to purchase a couple of small items, and to shop for screen doors for our home. We had been disappointed in the selection of screen doors at brand X store. We were very happy to find the perfect door to fit our entry door. The door was up high (as they all are) and would require assistance. Also I needed to pay for it and pick it up at a later date. I went to the gentleman at the desk in the door section, asking him how I could go ahead and purchase this door. His answer, exact quote: “put it on a cart and buy it”. Zero helpfulness at all. I was appalled. We did not buy the door.
by
  • Verified Purchase
It never has what the website says it has.
It never has what the website says it has.
by
  • Verified Purchase
This is the busiest HD I have experienced in my lifetime. These workers have been stretched becau...
This is the busiest HD I have experienced in my lifetime. These workers have been stretched because of the pandemic. That being said they are tireless, friendly, and helpful on every level and department. I give them the highest marks for always going the extra mile for the customers and for the company.. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is neat, clean and easily shoppable. Employees are helpful. Stock is good.
Store is neat, clean and easily shoppable. Employees are helpful. Stock is good.
by
  • Verified Purchase
  • Recommended
The associate at the customer service desk was absolutely amazing! Kristina went above and beyon...
The associate at the customer service desk was absolutely amazing! Kristina went above and beyond what I expected. Helped me order a riding lawn mower for my husband for Father’s Day. It wasn’t a cheap gift and she helped me get 12 month financing instead of the 6 months that was offered to me. She got on the phone and spoke with a manager to see if they would offer that to me. She could of said you will have to call yourself. She made my 1st experience with Home Depot wonderful! I would highly recommend this store! A+ customer service!
by
  • Verified Purchase
  • Recommended
1 cashier open on a Saturday morning at 9 a.m.
1 cashier open on a Saturday morning at 9 a.m.
by
  • Verified Purchase
Shoutout to our cashier Jacob who went above & beyond. Also a new employee hired about 3 months a...
Shoutout to our cashier Jacob who went above & beyond. Also a new employee hired about 3 months ago was super helpful in helping us find an accordian closet door.
by
  • Verified Purchase
  • Recommended
My check out cashier was super! (Heather). Helped me with by online coupon quickly.
My check out cashier was super! (Heather). Helped me with by online coupon quickly.
by
  • Verified Purchase
  • Recommended
Thea and Lisa were great. Thea helped us a lot with flooring, sq.footage of our project, how much...
Thea and Lisa were great. Thea helped us a lot with flooring, sq.footage of our project, how much laminate, glue and many other supplies we needed. She also got a gentleman to help with getting the flooring that we needed, cut, rolled & wrapped. Lisa was great at the register. She saw that we had multiple carts & helped us so we didn’t have to lift & move a lot of items to get checked out. Very pleasant experience today. Thank you! :)
by
  • Verified Purchase
  • Recommended
Great store, employees are well educated and kind. Joleene is a fantastic cashier and I always g...
Great store, employees are well educated and kind. Joleene is a fantastic cashier and I always go in her lane!
by
  • Verified Purchase
  • Recommended
The evening I went it was drizzling and the store employee who was outside clearing us to enter w...
The evening I went it was drizzling and the store employee who was outside clearing us to enter was very quick and efficient. I felt he was doing the best he could to get us in out of the rain in a timely manner.
by
  • Verified Purchase
  • Recommended
Michone in appliances took great care of us. Got us in and out with a new washer/dryer set in und...
Michone in appliances took great care of us. Got us in and out with a new washer/dryer set in under 30 minutes. Will be back for a freezer when they are available.
by
  • Verified Purchase
  • Recommended
Very clean and stocked
Very clean and stocked
by
  • Verified Purchase
  • Recommended
Love to shop at this store.
Love to shop at this store.
by
  • Verified Purchase
  • Recommended
The store is clean, employees are knowledgeable and very friendly. Check out is quick, even in lo...
The store is clean, employees are knowledgeable and very friendly. Check out is quick, even in long lines as they move quickly!
by
  • Verified Purchase
  • Recommended
Electrical staff huge help at the north side store. Super kind and friendly.
Electrical staff huge help at the north side store. Super kind and friendly.
by
  • Verified Purchase
  • Recommended
This experience with the employee’s holier than though attitude and total disrespect for the cust...
This experience with the employee’s holier than though attitude and total disrespect for the customers. Was a total sh.. show at minimum.
by
  • Verified Purchase
Cashier Joleene is always wonderful, helpful, courteous and is one of the best cashier you have a...
Cashier Joleene is always wonderful, helpful, courteous and is one of the best cashier you have at this location!!!!!
by
  • Verified Purchase
  • Recommended
I have purchase many items in the past. From front and back doors and locks. Lumber, tools, pai...
I have purchase many items in the past. From front and back doors and locks. Lumber, tools, paint, flowers and the needed side products. Weed eaters, shovels and the list goes on. The great thing about my purchases has been the people who have assisted me in locating or directing me to the product and their impartial opinion on the various items I have purchase. In fact my wife ask me after my last visit - how come I come here all the time. Like the service - always had the item I needed and knowledgeable employee's and clean place to shop.
by
  • Verified Purchase
  • Recommended
My local Home Depot is always there for me! So often, right in the middle of a project, somethi...
My local Home Depot is always there for me! So often, right in the middle of a project, something comes up that I need and get to run to Home Depot. The employees are always so friendly and helpful, and can almost always help me get what I need, or help come up with a different solution. I appreciate their knowledge and assistance!
by
  • Verified Purchase
  • Recommended
Kelly checked me out in no time and even offer me hand sanitizer before I left the store. Top not...
Kelly checked me out in no time and even offer me hand sanitizer before I left the store. Top notch employee!
by
  • Verified Purchase
  • Recommended
Pam was fast and very helpful at the check out booth.
Pam was fast and very helpful at the check out booth.
by
  • Verified Purchase
  • Recommended
Always appreciate the service at home depot
Always appreciate the service at home depot
by
  • Verified Purchase
  • Recommended
Home Depot is my "go to" hardware store. They have an excellent selection of quality products, ha...
Home Depot is my "go to" hardware store. They have an excellent selection of quality products, have a great team of employees that are knowledgable and helpful to help you make a solution to your hardware issue, have comparable pricing in the area, and make your issue and your importance for being there seriously. Thanks Home Depot!!
by
  • Verified Purchase
  • Recommended
Overall, the store is generally well stocked and clean. The employees are in good spirits and tak...
Overall, the store is generally well stocked and clean. The employees are in good spirits and take good care of us. Jeremy V., in deliveries, and Teri, in kitchen remodel, were exceptionally helpful. We would come back to do business just because of them. They went out of their way to make my experience simple and enjoyable.
by
  • Verified Purchase
  • Recommended
The store was clean and well organized. There is an older guy in the plumbing section who was rea...
The store was clean and well organized. There is an older guy in the plumbing section who was really, really grumpy. I kept on insisting that there is a difference between NPT and garden hose thread (because there is), but he kept insisting that it doesn't matter and asked me "have you ever done any plumbing before" in kind of a derogatory tone. I will try his method, but my guess is that it will leak long term. We will see. I did get everything I needed.
by
  • Verified Purchase
  • Recommended
they know there stuff
they know there stuff
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 776 reviews

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