Reviews for Oak Cliff #6816

Went in for a simple 4 inch dryer vent with clamps that website claimed to have 13 took a chance like always and didn't find one ..so I had to buy the one that was a dollar more without clamps..but get this not one 4 inch clamp in same section nor could I find anyone to help..so I just re used old ones which I have to crawl back there and do again..this particular store needs to have plano grams done from professionals or even handymen..I'm not blaming the staff from inside the store ..their job has nothing to do with setting up the shelves or walls..their jobs are to keep it stocked

Lazy workers long wait in customer service

They hire mostly teenager who don't care and don't know much about anything. The adults that do work here Pedoos they 30+ giggling and playing with the 17 year Olds weird.

I had to ask 4 different employees to open a cage.

Always helpful employees and usually always have everything in stock and clean store

There is a bad customer service environment at this store. Management needs to establish a friendlier experience for customers. Employees getaway with being rude. Many times I drive another farther location just because of this.

Thank you for taking care of me and making my grandmother birthday with the wicker love seat.

Great customer service by this gentleman

Great Home Depot no complaints good customer service

Went today to pick up a tool as a Christmas gift. I asked 3 people for assistance including a manager and received no assistance despite waiting 20 mins to have the door unlocked for me to get the tool. I go to this store out of convenience but would rather drive across the city to a different store than deal with the type of service I have gotten here.

This store always has stock and if not they will go the extra mile to find it. He red aprons is my term for helping me. Thank you

Got a problem with a return and wasn’t resolved

I’ve been coming to this place for a number of years now and I have to say that out of all the Home Depot stores I’ve been to this is by far one of the best. Mostly because the employees are very friendly and knowledgeable and the isles are very well organized and clean. I’ve never had an issue finding any items or having to return any items. All and all a great place to shop.

The employees where all just wonderful they where greeters

Yasminn and rakayla are the best

If you’re looking to purchase appliances, I can suggest Home Depot. Great selection and prices. I cannot, however, at all recommend paying for the install and haul away. Don’t do it. They will find a reason not to install every item or install something and forget multiple pieces that you’ll discover later in their mess. Purchased 4 appliances, they installed only one, but still forgot pieces of it, and did not install the other three. We did! They only unboxed them. Then they proceeded to not haul away the dishwasher AND left appliance-sized cardboard boxes at OUR curb to deal with rather than taking them as they were supposed to. That is absolutely part of their cleanup process. Overall, this was an awful and extremely disappointing experience. We ended up doing every bit of their work. While I was refunded for install and haul away, I paid for it because I didn’t want to do it! I wanted professionals to do it. Sadly, I didn’t get professionals—I got two lazy men who were capable of only opening boxes.

Great Store, employees were friendly and items were in stock. Thank you.

Staff very nice! Sammy was awesome in PRO!

I had fences agreement with Buzz recently Over 9000. I do need financing for this project. I visited store 6816. One of customer people whose name is Melanie Gomez. She provided big help to open new store card which can have 24 months financing. She kept constant communication with my fence sales manager and other people who are related to opening card to make sure it’s 24 month financing and even has $100 off for promotion. I am happy to get things done so quickly ! I really appreciate it !

purchased these rocks for front porch area. they gave the place a great look . will be purchasingblooming more for side yard. price great also.

Great service Great service

We bought a refrigerator and I'm glad we did because the price was the best in town compare to a different stores .,

Sammy the gentleman in Pro, is extremely helpful and resourceful. He consistently has a positive attitude as well as will assist with loading your vehicle or helping to load your cart with large items. Finding help with these things can be a little challenging, but this guy has always made himself available to assist my husband and I.

was not able to find someone to help me with what I needed. When I ask questions, was welcomed with, not sure I am helping someone. zero customer service, NORMAL people shop there too, NOT only constrution people

In comparison to other Home Depot locations, this one is always reliable and well stocked. Sonia, manager at customer service was very accommodating and assisted us with a unique situation. We were in an out of the store in a fraction of the time because it is a well run store.

The manager, Steve was great

This experience was one for the ages. Everyone there delivered service with a smile. One employee in particular went above and beyond to help me out. Thanks again to Jordan and the rest of the Home Depot team store #6816 oakcliff

Ever time I shop there I am greeted and helped with everything I need.

I love how the app tells you what isle a product I’m looking for is in.

I bought a house two years ago and find myself always in here buying one home improvement tool at a time. The prices are reasonable and the staff is helpful. I don’t really like the home depot model of going to self check for everything because those lines are LOOOONNNNGGGGGGGG, however I’ve noticed long lines at all of the Home Depot stores. Please bring back checkout lines with associates. Please. Otherwise I have no complaints