#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(360)679-7112

Rental Center

(360)679-7115

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

31800 Sr 20

Oak Harbor, WA 98277

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 641 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 641 reviews
Great store and always well stocked with friendly help
Great store and always well stocked with friendly help
by
  • Verified Purchase
  • Recommended
When other stores might throw me under the 48 hour window for appliance issues bus, This store di...
When other stores might throw me under the 48 hour window for appliance issues bus, This store did not. Jeff the manager, Jimmy the speciality manager, Bryan and Mag and Melinda all helped me when I got nowhere with Homedepot.com. I had the major misfortune of having my dishwasher go bad in 2 weeks. Jeff helped make it right. Thank you to a kind store manager. You didn't have to help in my situation, but you did and I will be forever grateful.
by
  • Verified Purchase
  • Recommended
The garden center had a great cashier named Connie, who was genuinely happy to help me with my pr...
The garden center had a great cashier named Connie, who was genuinely happy to help me with my project. I also had the pleasant experience of being helped with heavy bricks by an employee named Josh. Both made my day so much easier!
by
  • Verified Purchase
  • Recommended
Nathan in plumbing was terrific
Nathan in plumbing was terrific
by
  • Verified Purchase
  • Recommended
A neighborhood Gem: Great, friendly store with very helpful sales associates who go out of their ...
A neighborhood Gem: Great, friendly store with very helpful sales associates who go out of their way to assist you with even the smallest project. Highly recommend this neighborhood Home Depot.
by
  • Verified Purchase
  • Recommended
Always have found the item I am looking for at this location. They stock their store regularly & ...
Always have found the item I am looking for at this location. They stock their store regularly & are consistent. And they go out of their way to help customers! They are very helpful at this home depot store in Oak Harbour.
by
  • Verified Purchase
  • Recommended
If you want to purchase a new BBQ this year, talk to Izzy at the Oak Harbor store for great cust...
If you want to purchase a new BBQ this year, talk to Izzy at the Oak Harbor store for great customer service!
by
  • Verified Purchase
  • Recommended
Often times I find big box stores to be less than helpful, but the Oak Harbor Home Depot is an ex...
Often times I find big box stores to be less than helpful, but the Oak Harbor Home Depot is an exception. The staff is helpful and courteous, and generally either know what they’re talking about or find someone who does.
by
  • Verified Purchase
  • Recommended
Great personal service from Noah, who greeted me at the door and took me to three different depar...
Great personal service from Noah, who greeted me at the door and took me to three different departments to find the three random things I was looking for. In and out, thanks to him. I would have been there an hour searching, by myself. You guys are really getting good at what you do. Thanks.
by
  • Verified Purchase
  • Recommended
Shelf near paint center was empty of 1 gal 30 sec outdoor cleaner jugs. Went to paint center and ...
Shelf near paint center was empty of 1 gal 30 sec outdoor cleaner jugs. Went to paint center and aked if 1 gal jugs were available anywhere in store. Paint rep took me back to empty shelf and said if we have them they would be here. Said thank you and walked with 2.5 gal jug to display near customer service counter where 1 gal jugs were available. When customer asks if product is available in store, they should get an accurate answer. Chelsea was the cashier in the garden center. She has excelent people skills and chemistry. The world needs more of that.
by
  • Verified Purchase
  • Recommended
Errol, a manager, was a great help in verifying availability of a hot water tank so I did not dri...
Errol, a manager, was a great help in verifying availability of a hot water tank so I did not drive from Clinton, a 2 hour round trip, to make a purchase late Saturday night before closing.
by
  • Verified Purchase
  • Recommended
Garden Department is great! Very helpful. Customer service is always great. Have not had a bad ex...
Garden Department is great! Very helpful. Customer service is always great. Have not had a bad experience. Sometimes things around the store are out of stock, but that understandably comes with the territory of being in a small town on an island.
by
  • Verified Purchase
  • Recommended
SONYA,AMBRIS,WES MAKE IT A PLEASURE TO SHOP AND ALISA JOSEPH WENT beyond beyond!! These 4 people ...
SONYA,AMBRIS,WES MAKE IT A PLEASURE TO SHOP AND ALISA JOSEPH WENT beyond beyond!! These 4 people really made the shopping experience !!
by
  • Verified Purchase
  • Recommended
Always clean and well stocked with what I'm looking for.
Always clean and well stocked with what I'm looking for.
by
  • Verified Purchase
  • Recommended
I love our Oak Harbor Home Depot. The store is always very clean. The employees are friendly an...
I love our Oak Harbor Home Depot. The store is always very clean. The employees are friendly and always helpful if you need assistance. They have even helped me get heavy things into my car several times. I find what I need there each time I go. I highly recommend shopping with them.
by
  • Verified Purchase
  • Recommended
Great Help at Oak Harbor, WA location. My last visit into three different departments during the ...
Great Help at Oak Harbor, WA location. My last visit into three different departments during the 1600-1700 'rush hour' I found more help of knowledgeable employees in the electrical (Thomas), paint (Sarah), checkout (Sheryl), and loading (Dan). Plus, they seemed to have great moral. Cheerful people with work ethics that at times can be difficult to locate. Thanks management for instilling a place where your employees really like their job(s).
by
  • Verified Purchase
  • Recommended
Hard to find someone to help in this store and when you finally do, they act put out and mad that...
Hard to find someone to help in this store and when you finally do, they act put out and mad that they have to help you!
by
  • Verified Purchase
Horrible customer service ever since manager Will Turner left. No one ever asks if we need assist...
Horrible customer service ever since manager Will Turner left. No one ever asks if we need assistance anymore, we have to search them out. And when you do finally get someone, they give you attitude as if you're inconveniencing them.Very dissatisfied with what this store has become.
by
  • Verified Purchase
1 found this review helpful
Very disappointed in the lack of knowledge when it comes to ordering doors. Spent a lot of money...
Very disappointed in the lack of knowledge when it comes to ordering doors. Spent a lot of money on these items and they weren’t correct.
by
  • Verified Purchase
Jeff and his well-trained courteous crew always do a great job for me as a home Depot
Jeff and his well-trained courteous crew always do a great job for me as a home Depot
by
  • Verified Purchase
  • Recommended
I very much appreciated the assistance i received today. I am recently disabled and I'm strugglin...
I very much appreciated the assistance i received today. I am recently disabled and I'm struggling to walk and needed to go to Home Depot. I had been putting it off because I was afraid and embarrassed to ask customer service to find a store scooter and bring it out to my car as its too far of a walk for me even with a cane I am just not able these days. I called customer service when i arrived and one of the cs reps drove it all the way to my car drivers door for me which I felt was a huge kindness! People like the guy that helped me today makes it easier to accept being disabled so many people just don't care or want to be bothered. So a big thank you to the staff at the Oak Harbor Washington Home Depot!!!
by
  • Verified Purchase
  • Recommended
I find this store top quality. Manager was exceptional last year, 2020, clerks are friendly, hel...
I find this store top quality. Manager was exceptional last year, 2020, clerks are friendly, helpful, and it has good things I often need.
by
  • Verified Purchase
  • Recommended
Great community store. Has just about anything and everything for the homeowner. My 1st place to ...
Great community store. Has just about anything and everything for the homeowner. My 1st place to shop and usually the last as they have the items I need. Great assistance when needed by always courteous, helpful employees.
by
  • Verified Purchase
  • Recommended
Friendly helpful staff. Nice clean store. I drive about an hour to get there, it’s well worth it!...
Friendly helpful staff. Nice clean store. I drive about an hour to get there, it’s well worth it!! Their website tells me if they’ve got what I’m looking for in stock before I make the trip. I make a day out of it. Great store!!
by
  • Verified Purchase
  • Recommended
When product wasn’t in stock I was sold product in inventory at another store. I had to drive fou...
When product wasn’t in stock I was sold product in inventory at another store. I had to drive four hours round trip. When I arrived I was informed my order was cancelled the day prior with no other explanation.
by
  • Verified Purchase
Very knowledgeable staff in the building supply department
Very knowledgeable staff in the building supply department
by
  • Verified Purchase
  • Recommended
The Oak Harbor WA Home Depot is a great store. It is conveniently located, great parking and wel...
The Oak Harbor WA Home Depot is a great store. It is conveniently located, great parking and well-stocked. The store was clean and neat and well-lit. We went to buy parts for a faucet repair and were directed to the right section, then helped by a nice associate to find the part. No difficulty in finding someone to help. The cashier, Connie, was friendly, efficient and upbeat. That is so important during this troubled time. We walked out of the store with smiles on our faces.
by
  • Verified Purchase
  • Recommended
Everyday products are mostly in stock and easy to find. Some of the less commonly used products ...
Everyday products are mostly in stock and easy to find. Some of the less commonly used products were available but there were not many associates around to share expertise. Associates at checkout were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Not for carpet install. Was told 13 days on Sept 1, the install date ended up being October 13th...
Not for carpet install. Was told 13 days on Sept 1, the install date ended up being October 13th!!! Then on October 13th, they rescheduled due to lack of workers and rescheduled me for NOVEMBER 11TH!!! This house is a rental....they would cost me $2000 in lost rent, but found a local store that can have it in by Oct 23, so lost rent ONLY $1000 !!! GRRRRRR.
by
  • Verified Purchase
I like this store Personally, they are always very helpful and have what I’m looking for.
I like this store Personally, they are always very helpful and have what I’m looking for.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 641 reviews

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