Reviews for Olive Branch #8469

Be sure to check the condition of the "new" tool. I was sold a new Ryobi chainsaw that was clearly used. It was dirty, leaked fuel, and wouldn't run. I had to waste more of my day to exchange it for another chainsaw.

We returned a pretty new water heater during which every employee was very helpful. Then near 8 we realized we selected the wrong product. At 8 minutes to store close the employees helped us swap out to the right product. I was very impressed that they were willing to help so close to closing. This help let us finish this project same day and get hot water flowing again in the right places. Way to go Home Depot!

Because of Josh and Keagan, my shopping experience was easy. I went To several places looking for a grill for my husbands birthday and with their help, I was able to find him the perfect grill for him. They went above and beyond to help me and after I purchased the grill, they helped secure it in my vehicle. Great guys and employees. They should be recognized! Thank you so much Josh and Keagan for being so thoughtful!

Home Depot made this an easy quick in and out. They had the product I needed. Staff asked if I need assistance but we're not pushy.

Customer service is amazing, especially if you get the Associate Deb to help you !!

I hate going to home depot because it's like a candy shop, when you are there U R going to leave from there with something, it's a grown folk Candy Eye, and U will be back

Mary at the Return Counter is always helpful and pleasant!

I purchased items from the store employee named (Miss) Amy. She was the Ideal Home Depot Employee. Ask for Amy and you won't go wrong!

Thank you, Dale, for offering your name and extension for me to call the next day to check and see if you had received a pallet of sod to sell. I appreciate your kindness and willingness to help me with my project.

This is one of the best Home Depots I have ever visited. The store is always organized and clutter free. The employees for the most part are very friendly and helpful. Love shopping there.

Thank you Xavier for helping me

Went in to buy some things for our new home and LOOK at washer/dryers. Jackie helped us find EVERYTHING we wanted, and then took time to talk to us about washers/dryers right then and there. She put the deal together and we went and measured everything -- to be sure, came back and purchased them. Next day Jackie followed up with us to make sure everything was taken care of -- talk about exceptional service!!!!

Picked up a 40 gallon water heater, and purchased a LG washer 5.3. We will see when delivered!

Most employees at the Olive Branch store are useless and have no knowledge of the products being sold there. The lumber racks are in complete disarray and good luck finding the right price.

I love this home depot. There two ladies that went beyond and out of their way to help me and I thank them so much for doing a fantastic job.

I love this store. Everybody is always nice and caring . They are willing to help.

Good store. Clean. Easy to navigate. Great service. Great employees who are helpful and really know their stuff. They help each other. OK, HD OB deserves a 10.

Thank you to Ms. Patricia & Mr. Stan the Man for all the help I received from them! Outstanding job!

I picked up a hand pump to clear water from my meter box before the freeze. Easy to find. Quick in and out trip with an extremely friendly cashier

Everything was great; the store was clean; the employees were nice and courteous, and the store had everything I needed!

Needed Chair slides that survive usage, Bought the Gorilla type sliders as the Gorilla name means something to me. We will see if they survive.

My husband and I ordered an electric stove. Ms.Patricia. was very courteous, informative, and detailed about the product. Explained paper work and delivery thoroughly. She went above and beyond the call of duty. We inquired about a security door although it was not her department she set up an appointment for us. I give Ms. Patricia H. 5 stars. You can't find quality customer service like this anymore. Keep up the good work Ms. Patricia. We'll see you again.

Not the pleasant experience Home Depot used to be. Not sure if its because HD has reduced staffing so much or because of local management but I go here to get supplies for products I need only...no longer for loyalty to what I used to believe was a good partner. Please get better. Whether its what you pay or leadership, the experience is lacking.

I wanted to take a minute and thank Ms. Patricia for the wonderful service she provided to me today. i was at your store to buy flooring and other items to remodel my home. The gentleman in flooring was with another customer and I was waiting when I saw Ms. Patricia and asked her if she could help me? She said that I would need to talk with someone in flooring and started walking me that way. I told her he was with another customer and she said that she would be happy to help me. i purchased $1200 in flooring and another $700 in other supplies and she made everything seamless and easy. After making the purchase she then went and found the forklift operator and he loaded my order. After that I ended up going back to appliances to purchase a dishwasher and microwave. There was know one there, so I went and asked Ms. Patricia and she took care of me once again. Patricia Hunter is someone Home Depot should be proud to have on their team. She is very knowledgeable and a lovely person! Thank you Patricia!!!!! Regards, Larry Lindsey

Otis helped with a Ring doorbell, then Trina with a dishwasher. They sold me on your store/location!

I buy many of my products from the store love the Ryobi products

Whenever I go to buy something or dont know what I need to do with my issue , I go to HomeDepot, Olive branch MS, I see Stan or a few other employees at this location that are truely knowledgable and helpful. Stan foresees your problem and help you solve or advise you dos and don'ts.

Customer service no longer exists. Not only do most employees just walk by without asking if they can help you, but the checkout/return area is always disorganized and just confuses everyone. Mainly do it yourself checkout at one end of the store. Sad, but they use to be a great business.

I bought a new Samsung washing machine. It was delivered today within the correct time frame. I haven't used it yet, so I don't know how I will like it, but I expect to love it.

Everyone in this location was so welcoming and helpful. I had the pleasure of meeting Mrs .Patricia Hunter she was absolutely outstanding, she was knowledgeable and professional and she made sure I was happy. My suggestion is see Mrs Hunter If you need anything from Home Depot.