#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)433-4502

Rental Center

(607)433-4508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

659 State Hwy 28

Oneonta, NY 13820

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 304 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Always responsive
Every time I have shopped at this Home Depot, if I had a problem finding something or needed a question answered, the staff has always been responsive by helping.
by
    • Recommended
    Dishwasher
    Home Depot salesman was excellent
    by
      • Recommended
      refrigerator
      Bought it and they lied about delivery dates then I find out it never came in. They scheduled 3 different delivery times. I did not get a phone call from them and had to call them several times for them to tell me it wasn't in. It took 4 days to find out the refrigerator was never on the truck or would be in the first place. I cancelled the order and will never walk in that store to but anything in the future!
      by
        Associates were very helpful
        They helped un pack the chest freezer, inspect for damage and repackage
        by
          • Recommended
          Right price Right product
          Went to get a few tons of pellets. Staff was safety conscious and did a great job of loading them. Jerry and the woman who helped me were very helpful and safety minded. Great job.
          by
            • Recommended
            Helpful staff, top notch pro desk.
            The employees at this location are very helpful!
            by
              • Recommended
              Best Customer Service
              The best Home Depot location. The very best customer service.
              by
                • Recommended
                Countertop Purchase
                A smooth pleasant experience. Knowledgeable and helpful staff.
                by
                  • Recommended
                  return center.. those people are great. always helping and caring.
                  your sawzall diamond coated blades are the best. they cut through tree roots that are over 40 yrs. old. wet, dirty and large. will buy more again when needed...great price
                  by
                    • Recommended
                    Excellent staff.
                    Excellent group of people working in the Oneonta Home Depot. Very friendly, knowledgeable and helpful.
                    by
                      • Recommended
                      Employees and managers at the Home Depot at Oneonta NY
                      We have made several purchases and inquiries at the Home Depot in Oneonta and we are pleasantly amazed at the professionalism and of all the employees which we encountered, whether in person or on the phone. It is a pleasure to purchase from this store. Thank You!
                      by
                        • Recommended
                        Great store, terrific employee assistance
                        I shop here often. Sometimes Im not sure just what I need to accomplish what I idea I have in my head. The employees listen, suggest options and come up with just the right products. I love that!
                        by
                          • Recommended
                          Great costumer service
                          Great product love to shop there
                          by
                            • Recommended
                            Extra nice people work at this Home Depot
                            A zero turn mower isn't all that great. It can cut down on mowing time if you have flat land. Any slopes or too much of a hill. The mower can't even travel over it. So I'll give this mower 5 stars for flat mowing. No stars because it wouldn't even let me travel to the other half of my land because of a slight slope in between the property.
                            by
                              • Recommended
                              Reliable, long term employees that I see frequently and can rely on.
                              The tile and flooring associate, Dave, is a smart and personable gentleman. He has been a big help on several ocassions.
                              by
                                • Recommended
                                Great store
                                Neatest Home Depot I've ever seen, very helpful employees, great experience
                                by
                                  • Recommended
                                  Great staff!
                                  Each time I have visited this store either to pick up curbside orders or to shop within I have been very happy with the selection of products and the courtesy and help received from all the staff that I encountered. A pleasure to shop here.
                                  by
                                    • Recommended
                                    Helpful and courteous
                                    Always a pleasure shopping at Oneonta Home Depot..Courteous and helpful employees.
                                    by
                                      • Recommended
                                      The Best Home Depot Store!
                                      The Oneonta store is always a pleasure to shop at. Merchandise is kept stocked, the store is clean and the staff is very friendly and knowledgeable. I visit at least a handful of times each week. I only wish it were a bigger Home Depot store like the Utica location for more variety. But a great store nonetheless!
                                      by
                                        • Recommended
                                        Molding Review
                                        We bought some molding and were able to find some that wasn't all warped. We were very happy with the purchase.
                                        by
                                          • Recommended
                                          Drowned in “do I need assistance with anything”
                                          Almost 30 times during my visit I was asked do I need assistance. Got very annoying and was way over kill. Appeared they had visit that day from big bosses and was almost fake actions to impressed whoever they were. Every time I turned a corner or every aisle I went up someone asked if I needed help. Sometimes twice in the same aisle when they could clearly hear the last associate ask me if I need help. It was way overboard and it will detour me from shopping there again. Customer service is important but there’s a line of too much! Also it isn’t usually this way so it was all a act in my opinion
                                          by
                                            Great place to shop.
                                            I stripped a screw head and was told to use a Speed Out Cobalt Extractor. It was the best advise I have received. It helped greatly.
                                            by
                                              • Recommended
                                              Got nothing
                                              Always out of stock or just not available
                                              by
                                                Great Store
                                                Always a pleasure shopping here. Employees are friendly and helpful.
                                                by
                                                  • Recommended
                                                  Tops in service
                                                  I am remodeling my home and am a frequent customer. I have never been disappointed in the service, help and knowledge of the staff. So friendly and accommodating.
                                                  by
                                                    • Recommended
                                                    Hands down the best Home Depot
                                                    This is hands down the best Home Depot I've been to in the nearly 40 years I've been doing business with Home Depot
                                                    by
                                                      • Recommended
                                                      Very knowledgeable
                                                      The man that we felt with in the kitchen appliances was very helpful, our item that we wanted was not on the floor so he brought it up online and explained everything. We ordered our refrigerator
                                                      by
                                                        • Recommended
                                                        Best employees
                                                        Very friendly employees that know everything about the store, and are willing to help you anyway they can
                                                        by
                                                          • Recommended
                                                          Shopping experience
                                                          Always enjoy shopping at home Depot. Employees are always there to help and answer questions
                                                          by
                                                            • Recommended
                                                            Friendly helpful sales staff
                                                            I showed Tyler pictures of my daughter’s shower and he located the exact products I needed to fix it.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 304 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              545 French Road

                                                              New Hartford, NY 13413

                                                              45.87 mi

                                                              Pro Service Desk

                                                              (315)798-4480

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm