#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)433-4502

Rental Center

(607)433-4508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

659 State Hwy 28

Oneonta, NY 13820

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 304 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Door
I don't live in this area, was visiting family. The employees here are very courteous and nice.
by
  • Pro
  • Verified Purchase
  • Recommended
Great experience
The store was clean well stocked and customer service was great
by
  • DIY
  • Verified Purchase
Improved customer service.
We were shopping for a small wheelbarrow, which we saw outside the store. An associate went to get us one from the gardening area, didn't realize there were some outside at the other end of the store. The one he brought to us was very dirty and had a few scratches, he gave us a nice discount because it was very dirty and didn't look brand-new. We consider this excellent customer service, which is very important to us as we get older.
by
  • Verified Purchase
  • Recommended
Always a good shopping experience
Everything is easy to find, and plenty of it. The carts work well, no broken wheels. Checkout is easy and fast.
by
  • DIY
  • Verified Purchase
  • Recommended
create a happiness.
keep up the good work! yada,yada, too many words spoil the komentits/tors.
by
  • Verified Purchase
  • Recommended
Great experience
Friendly customer service, I recommend this store!
by
  • Verified Purchase
  • Recommended
ONEONTA # 1 STORE
great customer service, everyone was helpful and friendly!
by
  • Pro
  • Verified Purchase
  • Recommended
Great Customer Service
Home Depot has a great selection and great customer service.
by
  • DIY
  • Verified Purchase
  • Recommended
Quick In/Out
Went in just minutes prior to closing in need of an o-ring for a faucet that was leaking. I asked for help,was directed to the right aisle, and thank goodness there was one of the right size o-ring left on the hook. Checked out at the courtesy desk.
by
  • Verified Purchase
  • Recommended
MY FAVORITE HOME CENTER
MY GO TO STORE FOR ALL MY HOUSE NEEDS. TOP NOTCH SHOPPING
by
  • Pro
  • Verified Purchase
  • Recommended
The usual great experience !
As usual I found the products I was looking for, at a very competitive price! In and out. Just the way I like to shop!!
by
  • DIY
  • Recommended
best Home Depot ever!
This store is in a great location, is very clean and the associates are amazing!
by
    • Recommended
    AWESOME
    I HAD TO PURCHASE SOME ITEMS FOR MY HOME, AMY AND ADAM WERE THE "GO TO" PEOPLE. THEY WENT OUT OF THERE WAY TO MAKE SURE EVERYTHING WAS IN ORDER AND I WAS GETTING THE MOST FOR MY MONEY. I WILL CONTINUE TO USE THIS STORE AS MY PRIMARY GO TO PLACE FOR ALL MY HOME NEEDS.
    by
    • Pro
    • Recommended
    The associates at the store were extremely helpful.
    The sore was well laid out and I found what I wanted with the help of the associates at the store.
    by
    • DIY
    • Recommended
    Great Customer Service
    Mike in the paint dept is awesome. He's professional, knowledgeable and personable. I worked a number of large projects thru Mike since last year and he remembers project material details. Thanks, Mike, more projects this year!
    by
    • Pro
    • Recommended
    Very clean and knowledgeable associates
    vacuum cleaner shopping and associate very helpful
    by
      • Recommended
      GOOD STORE EXPERIENCE
      THE STORE WAS CLEAN, I WAS ABLE TO FIND WHAT I WAS LOOKING FOR AND THE ASSOCIATE WAS VERY HELPFUL.
      by
      • DIY
      • Recommended
      Very helpful when they do help
      Once someone stopped to help me they found what I needed in less then 45 seconds and I was on my way. Sometimes finding the right person to help is all thats needed.
      by
      • Recommended
      Wonderful Kitchen Designer
      Tonnia was so helpful in helping us to design our kitchen, I went to Lowes the day after expecting the same exemplary service I received at Home Depot and was sadly disappointed. Without even finishing over there I ran back to Tonnia and order my cabinets the next day. She was so helpful and accommodating with all my questions and requests. If you are looking for a new kitchen go and visit her! She is wonderful :)
      by
      • DIY
      • Recommended
      Shopping for Washer and Dryer
      Today I was on a mission to purchase a washer and dryer. I was thinking i was going to have to stop at several locations to find the price to meet my budget, I was wrong!! In a matter of 30 minutes I not only was able to get what i needed but for a better then my budget price. I was in and out quick like and will have my new machines this week. VERY PLEASED!! Thank you Home Depot for, again awesome service!!!!
      by
      • Pro
      • Recommended
      A Pleasant Day at Home Depot
      My wife and I spent a good amount of time going over the paint color selections in the store. The paint chip displays were very organized and plentiful. If you can't locate a color that you like, then it most likely doesn't exist. The paint descriptions are very informative and easy to read. Our Associate was very friendly and helpful. We were very satisfied with our purchases. Even the cashier greeted us with a smile. It was a pleasant day at Home Depot.
      by
      • DIY
      • Recommended
      Great experience!
      I received a lot of help from the associates. I was helped by them in looking for flex hose.
      by
      • DIY
      • Recommended
      I am always happy with the help I received in this particular store , the store is clean people are friendly, a nice place to shop
      I am always happy withe help That I received in this particular store,is clean and people are very friendly
      by
      • Recommended
      CONSTRUCTION MADE EASY
      I WORK PRIMARILY WITH THE PRO DESK FOR MY BUSINESS NEEDS AND THEY ARE AMAZING. I GET WHAT I NEED WHEN I NEED IT WITHOUT ANY ISSUES. YOU WANT EASY IN THE TRADES HIT UP THE PRO DESK.
      by
      • Pro
      • Recommended
      Great Store
      Always well stocked, conveniently located, competitively priced, with friendly and helpful employees.
      by
        • Recommended
        Very nice shopping experience.
        As regular Home Depot shoppers, we frequent stores in various locations in New York and Vermont. We recently went to the Oneonta NY store and were very happy with the staff, who without exception, were friendly, knowledgeable and helpful. the store was neat and clean ,and we gained knowledge about products we were interested in. We were able to arrange an appointment for inspection of our mini split unit, which is not working properly which was an added and unexpected bonus. We would choose this store, again, based upon our recent experience.
        by
        • DIY
        • Recommended
        Helpful Pro Desk Manager
        Pro Desk Manager went out of her way to find me the item I needed. She was very knowledgeable and provided great and friendly service. As a home improvement professional, I would highly recommend the Pro Desk services at the Oneonta Home Depot.
        by
        • Pro
        • Recommended
        Great Pro Desk Service
        Can never fail using the Pro Desk at the Oneonta Store. They are always helpful and the Pro Loader they have is extremely knowledgeable, The Pro Desk staff will always make sure they can get you the best deals.
        by
        • Pro
        • Recommended
        Very knowledgeable associates
        The materials I need and the expert advice from a very knowledgeable staff. A great combination.
        by
        • DIY
        • Recommended
        Hassle free!!
        By far one the easiest experiences I've ever had purchasing home appliances...totally hassle free and completely painless!!
        by
          • Recommended
          Showing 1-30 of 304 reviews

          Nearby Stores

          Find Another Store

          545 French Road

          New Hartford, NY 13413

          45.87 mi

          Pro Service Desk

          (315)798-4480

          Mon-Sat: 6:00am - 9:00pm

          Sun: 8:00am - 8:00pm