#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)433-4502

Rental Center

(607)433-4508

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

659 State Hwy 28

Oneonta, NY 13820

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 304 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Home depot
Excellent customer service and support .love not waiting in lines always fast and courteous
by
    • Recommended
    What a great store. All of the store personnel are very friendly and helpful.
    It is always a pleasurable experience to shop in this store. De
    by
    • DIY
    • Recommended
    Love this Home Depot!!
    Staff members are always friendly and helpful. There are many employees so finding help is not a problem. The store is well lit, very clean, and well organized. I always find new and fun things and ideas while strolling around the store. Cashier Alicia was fun to work with, very helpful, and went out of her way to make sure the check-out process was smooth and quick. The crew at the special order/return desk are always friendly even if they are busy. Only negative is that it can be very frustrating to find flatbed carts in the store- they should be brought inside more frequently. Thanks Home Depot Oneonta!!!
    by
    • DIY
    • Recommended
    Great experience
    Our assigned store associate's name was Brad and he was extremely helpful and knowledgeable
    by
      • Recommended
      Best Store within 100 miles
      I am always pleased to visit the store. In my travels, i would rather go out of my way to visit the oneonta home depot than shop anywhere else
      by
      • DIY
      • Recommended
      Electric Range
      The sales associates were very helpful and friendly. They made having to purchase a new appliance very easy and stress free. Today's visit was the best by far that I have had at any Home Depot store. The only thing that I can suggest is that when you buy a major appliance you should include all wires and hoses needed to set up the new item. When I looked at the appliance a few days prior to purchasing it I was not aware that I would have to purchase the power cord separately for an additional $21.
      by
        • Recommended
        General Store Experience
        The Associate that assisted us was very informed of the products available and answered our questions completely.
        by
        • DIY
        • Recommended
        Nobody asked if i needed help loading my 2 O.T.R . microwave ovens & elongated toilet purchased.
        Thank God a customer was loading his truck & offered to help me lift that heavy toilet box in my SUV. I should have asked for help, but other customers were asked, but not me.
        by
        • DIY
        • Recommended
        Accossiates
        Very nice to work with the team was very helpful at pro checkout
        by
          • Recommended
          Great store
          Reasonable prices helpful employees I will be shopping there again
          by
            • Recommended
            Great store Experience
            I was extremely happy with the way Jaimie from Kitchens and the assistant store manager helped us in making our order for new cabinets and granite counter top. Extremely polite and helpful along with being very patient!!!!
            by
              • Recommended
              Definitely OK; Most associates great!!
              At times associates can be hard to find, but when you pin one down he/she is very helpful and will bring you to your requested item or call an associate who can. The paint department is very helpful. The crew in appliances is wonderful. Phyllis is a cashier that we seek out when there because she is friendly and exceedingly helpful. My husband and I have been remodeling a log cabin since July and have visited every area of this Home Depot. The only sales associate we avoid is a girl in the door/window section because we really don't want to deal with attitude and drama and she exudes both. We love the halloween and Christmas decor, and the garden center is awesome!!!! The garden center employees have not struck my fancy as very helpful, however. GET MORE FLAT/LARGE ITEM/LUMBER CARTS!!!!
              by
              • DIY
              • Recommended
              flooring
              David K. in flooring was awesome start to finish. Offered layout suggestions that resulted in an amazing floor tile job. His product knowledge and experience made all the difference.
              by
              • Recommended
              Another day at my second home!
              Everyone is always friendly and helpful, unlike Lowes!
              by
              • Pro
              • Recommended
              not great this time.
              Normally,this store is pretty good. Website said product was in E-3. Guess what? No E-3 to be found. Happened to wonder onto what I was looking for. On the plus side,the product was good and the price was right.
              by
                • Recommended
                Being empowered!!
                Amazing group of people. Always giving confidence to me that I am "well able" to "do it myself". Very practical people that know how to point you in the right direction for your project, and are willing to offer whatever information is important to you. (And are willing to steer you away from making error's in judgement...lol). I must say that, almost every time I've gone to lowes and they have scared me to pieces about a project I am attempting, if I stop at the Oneonta store (home depot), they put things back into perspective for me and I always leave there feeling like I could build the world! I just want to say thanks to that group of people!! :)
                by
                • DIY
                • Recommended
                Home Depot is now my favorite!
                Associates were all friendly and genuinely wanted to make sure all of our needs were met. David in flooring was exceptional! We planned on comparison shopping for carpeting, Home Depot was our first and last stop thanks to Dave. We will be back to do the rest of the house!
                by
                  • Recommended
                  Easy in and out
                  The store looked great with all the beautiful mums and decorations outside and inside. The store was clean and someone to help no matter what isle we were in, We quickly found what we needed and there were no lines to check out. This was great so we could get back and fix what was broken at our home.
                  by
                  • DIY
                  • Recommended
                  Panning Ideas
                  rching for Corner Vanity sinks. Associate spent time to help research through supplier cataloges. Associate was pleasant and helpful.
                  by
                  • DIY
                  • Recommended
                  Great place to shop
                  The people are the greatest . Will go above and beyond to make sure your project gets done and done right.
                  by
                  • DIY
                  • Recommended
                  great
                  store clean, people helpful. nice, Found what looking for. Got in and out quickly.
                  by
                  • DIY
                  • Recommended
                  knowledgeable employees
                  The store was clean a person was asking me if I needed help as soon as I walked in the store plus I was asked 4 times before I left. They were friendly and very polite.
                  by
                  • DIY
                  • Recommended
                  very clean store very helpfull
                  the store is very clean and products are easy to find with sings on isles are very helpfull
                  by
                  • Recommended
                  Efficient and thoughtful
                  the lady was very efficient at the paint desk. We were in and out of there in a flash. The cashier was very considerate and offered to print a second receipt if I needed it for the paint rebate.
                  by
                  • DIY
                  • Recommended
                  Very helpful finding a present for my husband
                  Associates helped me find a few choices for my husband anniversary present!
                  by
                  • Pro
                  • Recommended
                  Simple Shopping Experience
                  Dawn in Hardware went above and beyond in helping me find an item (small .black woodscrews).
                  by
                  • DIY
                  • Recommended
                  Quick help by phone
                  HomeDepot.com is organized very nicely, with multiple ways to sort and filter to find the product you want. After deciding on the product, I called to verify stock. Oneonta (and other locations) answered the phones with little wait and quickly gave my answers. Prices are competitive, though shopping competitors will find significant savings elsewhere. I choose Home Depot for some products because of the lifetime guarantee on some of their products, specifically bathroom and kitchen faucets.
                  by
                  • Recommended
                  Great store experience
                  We find everything we need and more.The clearance items are worth it,too.We have become Regulars!
                  by
                  • Recommended
                  great store
                  im always able to find someone to help me and they are always friendly
                  by
                    • Recommended
                    Great visit!
                    Store was clean, signs easily direct you to products. Employees very helpful and friendly. We love Home Depot!
                    by
                      • Recommended
                      Showing 1-30 of 304 reviews

                      Nearby Stores

                      Find Another Store

                      545 French Road

                      New Hartford, NY 13413

                      45.87 mi

                      Pro Service Desk

                      (315)798-4480

                      Mon-Tue: 6:00am - 9:00pm

                      Wed: 6:00am - 6:00pm

                      Thu: 9:00am - 8:00pm

                      Fri: 6:00am - 9:00pm

                      Sat: 6:00am - 9:00pm

                      Sun: 8:00am - 8:00pm