#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(714)288-2311

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

435 W Katella Ave

Orange, CA 92867

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 427 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
Store is ok its the contractor CREW2 that dropped the ball twice
Crew2 lost the product to be installed on day of installation and rescheduled two more weeks out. After two weeks and day before the awaited installation they now had problems with the work site which would require another cost. They had pictures weeks earlier to review the work site but once again waited till the scheduled installation day to drop the ball. After a month I gave up and hired another installer who had no problem at all.
by
    Great associates
    We had a hard time finding a specific item but the customer service associate Teryl was a huge help in finding the item. She was super friendly and quick to help. We were looking for specific shelving brackets that somebody has left in the wrong (yet similarly stocked) aisle. She quickly found the correct aisle, and helped us find the item.
    by
      • Recommended
      Best Customer Service Around
      The employees at this location are the most helpful, friendly, and honest around! The employees are the main reason why this is my favorite Home Depot Location!
      by
        • Recommended
        Amazing customer service
        Nathan at the service desk was very friendly, helpful and supportive. Also a gentleman who helped me to my car with my heavy items. Great job!!
        by
          • Recommended
          great customer service
          Nikki at return desk and employee in garden were very helpful
          by
            • Recommended
            Home Depot city of orange
            Came in with not much time to grab some paint and was in and out thankful for the staff such as Josue who value their customers time. Definitely suggest this Home Depot over other Home Depot’s top notch!
            by
              • Recommended
              Best Home Depot
              My favorite Home Depot! It has the friendliness of a local hardware store with a huge selection!
              by
                • Recommended
                Terrible experience
                We had a bad experience with Noah in Paint. He was too busy on the first phone. Stone face . We didn’t get greeted and gave us attitude. Please have your employees show some kind of interest and customer service should be number 1!!
                by
                  Came here to buy office plants
                  Mary Lou was very kind and helpful. Thank you.
                  by
                    • Recommended
                    Nathan and his friendly welcome
                    I am at this Home Depot more than once a week. More than once I have have been welcomed by a lovely young man by the name of Nathan. He is consistently friendly and ready to help me. It's not often one is welcomed so sincerely by an employee, he makes Home Depot Orange shine!
                    by
                      • Recommended
                      Very friendly employees.
                      Store was clean. Employees were friendly and helpful.
                      by
                        • Recommended
                        I like the pickup option
                        I usually buy online and pickup in the parking lot or in store. It's convenient, but sadly, other people park in the curbside pickup spots, leaving those of us who are actually there for curbside pickup without a place to park. The store and the employees are great, but the customers are rude when it comes to designated parking. Aside from that, I've always been able to find what I am looking for, or at least be able to order it. On rare occasion, I will have something delivered, and that also worked out well for me.
                        by
                          Best home depot in area
                          As much as the store design is not the typical Hmm depot, they have a very good helpful store, it's well stocked, efficient and clean
                          by
                            • Recommended
                            Friendly and helpful
                            the three employees we talked with were friendly and helpful. Thank you Jeffrey for the return-product exchange.
                            by
                              Wonderful help
                              Chase (in blinds) made our experience wonderful. He was knowledgeable, polite, patient and SOOOOO helpful.
                              by
                                • Recommended
                                Carpet
                                Home depot has a nice line of carpet selection such as life proof and stain master I recently made a purchase and looking forward to having it installed on my home next week
                                by
                                  Great assistance
                                  We purchased 3 large plants and received excellent, friendly service from check out and assistance in loading the plants into our van.
                                  by
                                    • Recommended
                                    Unmotivated employees
                                    Plenty of employees staring around but don’t expect to receive any customer service or help.
                                    by
                                      Smiles!
                                      The employees smiled and were very friendly and willing to help and answer questions.
                                      by
                                        HELPFUL AND COURTEOUS
                                        NATHAN (ASSOCIATE) WAS EXTREAMLY HELPFUL AND COURTEOUS. HE IS THE BEST.
                                        by
                                          • Recommended
                                          Great service
                                          I love going to this store . Things are easy to find & if I can’t find the items I need , I will ask Liz , Stephen or Martin in the back registers !
                                          by
                                            • Recommended
                                            Great Store
                                            I shop here when I need items that Home Depot supply. This store is GREAT in service and employees are friendly and helpful.
                                            by
                                              • Recommended
                                              Excellence Service from Liam in the paint department
                                              I always buy my paint from Dunn Edwards, but it was after hours so I ventured to 'Depot just to buy primer. Glidden makes a PVA primer for drywall. Lucky me! Liam was working and was extremely informative and knowledgeable. Turns out he has a background in interior design and was even able to assist with color selection. He sent me home with some swatches and better thoughts on what I might select. Highly recommended.
                                              by
                                                • Recommended
                                                Excellent Kitchen Design Professional
                                                I could not be more please with the expertise, suggestions, and great listener Roxana provided. Just a delightful experience. I will be using her again for the next project phase.
                                                by
                                                  • Recommended
                                                  Home Depot on Katella in Orange
                                                  Briana and Kimberly were very professional and helped me get the right chain saw as they went out of their way to help me out. Thank you for amazing customer service.
                                                  by
                                                    • Recommended
                                                    Terrible installation from employees of the store.
                                                    Terrible installation experience! I have never had this happened before in my life!
                                                    by
                                                      Outstanding Customer Service
                                                      I saw an item on-line for a price and not at the store. I approached Adrianna and Eve went out of their way to assist me in receiving the discount Adrianna was able to speak to John P. (Manager) who applied a one time Holiday discount. I THANK YOU FOR THE OUTSTANDING CUSTOMER SERVICE!!! ;-)
                                                      by
                                                        • Recommended
                                                        Great Store
                                                        Alyssa is super sweet and will always surprise you with a different hair color
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Alicia has the best customer service. I am remodel in My Home and have been shopping daily at Home Depot. I have asked multiple employees for help., but everyone seems to busy and in a rush. Finally, I met Alicia and she has gone out of her way to help me find everything I need for my home construction. She is never in a rush, and takes her time to explain everything to me. She needs to be acknowledged for her hard work and great customer service.
                                                          by
                                                            • Recommended
                                                            Knowledgeable, friendly employees throughout the store.
                                                            The Katella store almost always has the products I need and has knowledgeable, friendly employees who are happy to help me find solutions to my home improvement challenges for my home and rental units that I manage. Thank you!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 427 reviews

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