#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(630)551-2404

Rental Center

(630)551-2410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3080 Rte 34

Oswego, IL 60543

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 462 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (462)
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Showing 1-30 of 462 reviews
Great products plus friendly and helpful service
Bought a new garage door opener at a reasonable price and had Home Depot Pro install it and they did a great job. Very efficient from sale to install!
by
    • Recommended
    Great customer service
    I bought a door knob and it came up a huge price then the shelf said and the manager on the express line was so helpful and reduce the price. Thank you
    by
      • Recommended
      Great employee's
      Purchased some flooring for our building and there employee assisting me was knowledgeable and awesome to work with.
      by
        • Recommended
        Find Mark
        If you have something you have to fix, in a backyard mechanic sort of way, ask for Mark. He listens, and will set you in the right direction.
        by
          Great Help! Great Products! Great Service!
          Each time I have visited, associates were attentive, engaged, knowledgeable, helpful, and patient. I love when people know their job and love what they do. Thank you all @ Oswego HD!
          by
            • Recommended
            HD Oswego IL Appliance Center For President! And The Rest Of The Staff Too!
            Extremely helpful, humble, honest and caring staff! From a return to plumbing assistance to buying a freezer for my mom for Christmas, I cannot say enough! THANK YOU! This store is awesome and I love to go to HD for any home improvement project - never disappointed regardless of the store I visit.
            by
              • Recommended
              Excellent Customer Service
              Dan & Dave in the Paint Department were so nice, knowledgeable & helpful. I was very impressed with the level of customer service.
              by
                • Recommended
                Excellent Service
                My cashier Shawn was fantastic
                by
                  • Recommended
                  Horrible Cashier Customer Service
                  Mckenzie was very rude did not greet us when we walk up, item did not have a barcode on it(wood) and we were trying to let her know it was only a few feet away (twice) the first time she picked up the phone to call for assistance and I repeated it and she looked at me and turned away, didn’t thank us for shopping or anything. She did not even speak to us. She had absolutely zero customer service
                  by
                    super friendly
                    Sarah at the pro sales register is amazing!
                    by
                      • Recommended
                      Amazing Experience!
                      I love this Home Depot! I never have a problem finding someone to assist me. Everyone is so helpful and kind. I recently went to purchase a dryer and Surender was so helpful and went above and beyond. When he realized what I was specifically looking for was not In store, he looked online for me and found just what I needed. I was so happy. Thank you so much! I will definitely will refer my friends and family here for sure.
                      by
                        • Recommended
                        1975 Oswego, IL Home Depot
                        Oswego #1975 store is always clean, well stocked, & employees are helpful. Tom is always very helpful and knows everything about the products and tools. The other employees are also very helpful & professional. Tom should be promoted to management or receive a big raise.
                        by
                          • Recommended
                          Linda R is a great employee
                          She was very friendly and really cared about my shopping experience. She helped answer questions about my items and assisted with my checkout. Will definitely shop here again because of our interaction
                          by
                            • Recommended
                            Great experience every time
                            Always a great experience! Zachary the cashier was friendly and fast.
                            by
                              • Recommended
                              Friendly and helpful people
                              I purchased a lot of items and doubled my card limit. They helped me get my limit raised and got everything taken care of even though I left my card at home. The customer service was great from getting cabinets off the shelf to getting my credit limit raised to the cashier. Then the cashier came out with our carts and helped us load the items into our cars.
                              by
                                • Recommended
                                I got SO much help from an employee named Ken. I’m making extra long curtain rods because I don’t...
                                I got SO much help from an employee named Ken. I’m making extra long curtain rods because I don’t the the variable size of the expanding rods and didn’t want to pay for custom rods. He stopped what he was working on to walk me through the store to various areas like the closet section and electrical conduit area where I might find what I was looking for. He helped me by getting someone to help cut the conduit and ended up cutting it himself. Ken was very professional and nice! He greeted everyone that we passed and kept a positive attitude even when he was ignored. I was impressed with his customer service!
                                by
                                • Verified Purchase
                                • Recommended
                                The employees are all very nice and attentive. The store was clean and the product I was looking ...
                                The employees are all very nice and attentive. The store was clean and the product I was looking for was very easy to find through the website!
                                by
                                • Verified Purchase
                                • Recommended
                                My favorite store. Clean Courteous staff well stacked store
                                My favorite store. Clean Courteous staff well stacked store
                                by
                                • Verified Purchase
                                • Recommended
                                Fantastic customer service! Store was very clean and the bathrooms were spotless.
                                Fantastic customer service! Store was very clean and the bathrooms were spotless.
                                by
                                • Verified Purchase
                                • Recommended
                                I make frequent trips to the Oswego Home Depot. What has been a big help is that an employee will...
                                I make frequent trips to the Oswego Home Depot. What has been a big help is that an employee will take the time to walk me to the spot to find what I need.
                                by
                                • Verified Purchase
                                • Recommended
                                If there was 10 stars i would of picked that.
                                If there was 10 stars i would of picked that.
                                by
                                • Verified Purchase
                                • Recommended
                                Employee very friendly and helpful
                                Employee very friendly and helpful
                                by
                                • Verified Purchase
                                • Recommended
                                The store is well stocked and the employees are very friendly and helpful every time I have been ...
                                The store is well stocked and the employees are very friendly and helpful every time I have been in the store, which has been alot lately.
                                by
                                • Verified Purchase
                                • Recommended
                                Nice clean store with plenty of associates to help with all of your needs.
                                Nice clean store with plenty of associates to help with all of your needs.
                                by
                                • Verified Purchase
                                • Recommended
                                Always helpful and stocked well!
                                Always helpful and stocked well!
                                by
                                • Verified Purchase
                                • Recommended
                                Friendly, helpful employees that are more than willing to help and to answer questions.
                                Friendly, helpful employees that are more than willing to help and to answer questions.
                                by
                                • Verified Purchase
                                • Recommended
                                Clean, well-stocked, lots of assistance throughout store, good prices, efficient checkout.
                                Clean, well-stocked, lots of assistance throughout store, good prices, efficient checkout.
                                by
                                • Verified Purchase
                                • Recommended
                                The store is very organized and associates are the best of service reps. Store is clean and asso...
                                The store is very organized and associates are the best of service reps. Store is clean and associates are helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Zivka the cashier was very helpful.
                                Zivka the cashier was very helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                We received exceptional customer service by Kristin, Lora and Surender, last Friday and today. S...
                                We received exceptional customer service by Kristin, Lora and Surender, last Friday and today. Store is clean and always well stocked. All employees I have ever connected with have always been friendly and knowledgeable. It seems like the employees genuinely enjoy working here.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 462 reviews

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