Reviews for Overland #3037

Had to buy was calling me plus discount so i couldn't help it.

The store could use a revamp in terms of its employees or more training I should say most of them have no knowledge about anything they dodge you rather than help you lines are always long at peak hours of the day as a business owner we have limited time so I don’t want to wait in long line for no apparent reason I feel like management should step in and help when lines start to go down the aisle.

Just bought but need to schedule install

We are so glad to be close to this location! We just moved here in June and had lots of fix it jobs on our house. We are so glad to discover this Home Depot which is close and convenient!

You have a lot of young people who really don’t know much about anything. You should probably end up paying the veteran workers a little bit more to stay there because they tend to know things. That was part of your initial monitor that the people there were knowledgeable. You might be caught in a little DI E Loop where you have to hire Young ignorant Minorities or other DIE categories. Anyway your people just don’t know much about stuff especially the young ones

At one time I was in the store most every day..it’s gone way downhill..used to be associates were retired tradesmen or tradesmen working part time..now they’re hiring most anybody that can look things up on their phone..don’t plan to take advantage of the loading area, it’s full of contractor trucks waiting to load sometimes nothing more than a gallon of paint or a piece of trim..

I had a bad experience with a stump grinder a few years ago. I rented it for the day and when I got home it wouldn’t start. The manager couldn’t start it when I returned it an hour later. He said they didn’t have anyone to fix it for me because the mechanic was off that day .He told me that he had to charge me for one half a day’s rent even though I got a sunk use out of it. I will never rent anything from Home Depot again. Instead I drive all the way to St. Charles to rent from Equip Rental. I have never had a problem there and they always start the machine to determine if it is in good running order.

No one at the register was able to assist with the operation of the item, they called for Ken. He was great and helped me with the issue. He was patient and knowledgeable.thanks to him I was satisfied. Need to get rid of kids working who don’t know anything.

The delivery service was excellent. They were professional , kind and helpful.

My go-to store for everything needed for home and garden.

Debbie(too] was very helpful and answered all my questions..she was delightful

Can’t ever get anyone to help and when it’s time to checkout make sure if your in garden center is before 6:45pm when they quit allowing people to get in line to check out. So they send you to front with only 1-2 registers and girls with attitudes and takes you 30mins to check out waiting

I always can pick up whatever I shop here. They consistently have friendly staff who don't mind helping out.

I am never helped, the associates knowI am a regular shopper

Your associates at the rental counter were really helpful and polite despite my impatience and grumpiness (because my moving truck reservation elsewhere did not go as planned and I'd been running around all morning). They were even kind enough, upon my return, to allow me another opportunity to refuel the truck so I could osave money . Very kind, patient people..

Everything is really good service

I used the online and pickup at the store services. Great experience...it's a keeper...I would do it again

Had to lad my truck in the rain because store management allows anyone who is too lazy to park in a parking space to park in the loading area. There were at least 12 vehicles parked in the loading area, only 2 were trucks.

Junky, hard to find help and can’t use loading zone because of all the trucks..I’ve seen guys walk out with a tube of caulk or a gallon of paint that were parked in the loading zone..

Bought item about 2 months ago and couldn't return

This store has a lot of big potholes near the building. Many are near the entrance and exit doors.

The Home Depot that is located on Page is the better place to shop.

Look for replacement tools and deals from a fire loss. Had everything i wanted and more.

Just needed a tarp and shovel ro bury a body. You were out of bleach

Went to buy floor tiles that were supposedly marked down, based upon the yellow stickers on the selves. on may of the selections. When paying for the tiles I learned that the tile markdowns expired more than a month ago. Clearance prices were never taken down and the price was not honored. Odd you have a clearance tile markdown having an expiration to return to the normal price is just not sit well with me. Not recommend the store due to how this store is manages its price integrity nor honor price as marked for clearance price.

Fire lane in front of the store is blocked with all kinds of pick up trucks and vehicles in case of fire. You will not be able to exit the vehicle or firetrucks get close to the store. All these vehicles are parked illegally in front of the store in the fire lane.

2 weeks ago we were ready to purchase a Samsung french door refrigerator with the family hub. We were disappointed we could not see how the hub worked because this refrigerator was not plugged. We approached the employees and they said they could not plug it. We had to go to other places to check that refrigerator. By the time we came back again to this same Home Depot (Page) to get the refrigerator, we missed out on the discount that was going on previously (up to $450 discount.) We purchased the Samsung French Door refrigerator yesterday. This was a $2,498 refrigerator, and we missed a $200 discount just because it was not plugged, we could not see how it worked, and nobody would help.

The gentleman at the checkout and everyone helping me load the truck was incredibly friendly and helpful

I'm tired of companies named the economy for the price increase. But to think we don't realize the product is also shrunk and diluted with a price increase

I have been in twice now to buy 5 gallon buckets of wall paint. The same woman working both times acted mad and put out that I asked questions and then bought paint. The second time she barely spoke and then didn't even push my paint over to the counter, from the dolly, of the same height. Not a pleasant person at all.