#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)987-2402

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

99 Sutton Avenue

Oxford, MA 01540

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 305 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (305)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 305 reviews
Jessica Speck and Dawn Scully were such a help to us! We need pellets and they help us through t...
Jessica Speck and Dawn Scully were such a help to us! We need pellets and they help us through the whole process!!
by
  • Verified Purchase
  • Recommended
Clean helpful team
Clean helpful team
by
  • Verified Purchase
  • Recommended
Will from plumbing is a store champion. He goes above and beyond. Store is great!
Will from plumbing is a store champion. He goes above and beyond. Store is great!
by
  • Verified Purchase
  • Recommended
This Home Depot has been a great addition to the community the staff are helpful and professional...
This Home Depot has been a great addition to the community the staff are helpful and professional always.
by
  • Verified Purchase
  • Recommended
It's pretty bare bones as far as what they have on the shelf and if you have a return be prepared...
It's pretty bare bones as far as what they have on the shelf and if you have a return be prepared to be treated poorly by Miss Tina Nasty at the Customer Service Counter.
by
  • Verified Purchase
2 found this review helpful
Pamela was great to work with in kitchen and appliances. All the employees we came in contact wit...
Pamela was great to work with in kitchen and appliances. All the employees we came in contact with were polite and professional.
by
  • Verified Purchase
  • Recommended
Shopping there today was uplifting. There was an associate that waited on me. Marcia was so infor...
Shopping there today was uplifting. There was an associate that waited on me. Marcia was so information, knowledgeable, and personable. She saved me some money too! I would go to the Oxford store and seek out Marcia again! She was fantastic!
by
  • Verified Purchase
  • Recommended
always very good helpful friendly service at the oxford home depot!
always very good helpful friendly service at the oxford home depot!
by
  • Verified Purchase
  • Recommended
Exceptional shopping experience from start to finish. Kati primarily handled my transaction and d...
Exceptional shopping experience from start to finish. Kati primarily handled my transaction and did a phenomenal job! I was so happy with the purchase of my tractor and the service Kati provided. I'd also like to thank the clerk's that helped me load the tractor into my trailer. I didn't get their names, but they too were exceptional, and went above and beyond. Kiddos to Kati, and the entire Home Depot team!
by
  • Verified Purchase
  • Recommended
They woman named Kati at the service desk was great
They woman named Kati at the service desk was great
by
  • Verified Purchase
  • Recommended
I encountered a problem using a discount program to purchase 5 gallon containers of a particular ...
I encountered a problem using a discount program to purchase 5 gallon containers of a particular paint. Amanda, at customer service did an amazing job of assisting me and went completely out of her way to turn what otherwise would have been a negative experience into a positive one. Her attitude and ability to proactively work with me to be able to solve my problem was top notch, and the kind of hands-on and caring customer service I've not often experienced in other stores. Well done and very appreciated!
by
  • Verified Purchase
  • Recommended
The employees in Oxford are very helpful. It is easy to shop here. Love going !
The employees in Oxford are very helpful. It is easy to shop here. Love going !
by
  • Verified Purchase
  • Recommended
Staff was extremely helpful & knowledgeable. Store was clean and organized.
Staff was extremely helpful & knowledgeable. Store was clean and organized.
by
  • Verified Purchase
  • Recommended
The store professionals helped us select and purchase the materials for our job and explained wh...
The store professionals helped us select and purchase the materials for our job and explained what we needed to know, arranged delivery and offered a discount we hadn't known about.
by
  • Verified Purchase
  • Recommended
the staff couldn't have been more helpful both finding items and working with me to complete my p...
the staff couldn't have been more helpful both finding items and working with me to complete my project. As hectic and stressful as building a home is between navigating the subcontractors and legal aspects it was really nice to be able to find at least one part of the process easily accessible and enjoyable.
by
  • Verified Purchase
  • Recommended
Very clean and customer friendly, everyone who works there is extremely nice and willing to help.
Very clean and customer friendly, everyone who works there is extremely nice and willing to help.
by
  • Verified Purchase
  • Recommended
Store is clean and employees are very helpful and very friendly. They go above and beyond!
Store is clean and employees are very helpful and very friendly. They go above and beyond!
by
  • Verified Purchase
  • Recommended
Store busy but plenty of staff to help customers. Easy to find departments. Knowledgeable staff
Store busy but plenty of staff to help customers. Easy to find departments. Knowledgeable staff
by
  • Verified Purchase
  • Recommended
Was helped throughout the store by different and the specialist went above and beyond to help me,
Was helped throughout the store by different and the specialist went above and beyond to help me,
by
  • Verified Purchase
  • Recommended
My visit to HD was to purchase product For a project that I will be taking on. I had all the meas...
My visit to HD was to purchase product For a project that I will be taking on. I had all the measurements and basic knowledge of what will be needed. Arriving at the site I was a little overwhelmed with were to even start. Luckily the Pro desk was opened and I was very fortunate to have Stacey Sitko (SSU5JS) assist me in everything that I needed from top to bottom. Stacey was very understanding, extremely knowledable and made me feel like my project was important to complete. Ms. Sitko was patient with my needs, which is hard to come by in recent days. Ms. Sitko wasn’t rude or annoyed by having to stay longer even after her shift had ended!
by
  • Verified Purchase
  • Recommended
Jim in the lumber section is great. He's happy to help, and goes the extra mile to make sure you...
Jim in the lumber section is great. He's happy to help, and goes the extra mile to make sure you have what you need.
by
  • Verified Purchase
  • Recommended
Great customer service and the ladies at the Customer service desk are very friendly and helpful
Great customer service and the ladies at the Customer service desk are very friendly and helpful
by
  • Verified Purchase
  • Recommended
I am a Desert Storm submarine veteran and will continue to come back to Home Depot because of th...
I am a Desert Storm submarine veteran and will continue to come back to Home Depot because of the way I am treated as a veteran. The discount is much appreciated. Cashier (Valerie) went above and beyond during my experience. I had cashed out when Valerie noticed two damaged light diffusers in my cart. I was able to exchange them prior to leaving and save a trip back to the store. I immediately contacted store manager and recognized Valerie at her register for the great job.
by
  • Verified Purchase
  • Recommended
Overall, I am happy with my experience with Home Depot. We usually find what we are looking for f...
Overall, I am happy with my experience with Home Depot. We usually find what we are looking for for any of our home projects. We will continue to go to Home Depot.
by
  • Verified Purchase
  • Recommended
Best customer service from staff and management. A very well kept store, clean and easy to locat...
Best customer service from staff and management. A very well kept store, clean and easy to locate items. Also well stocked with high volume, popular items.
by
  • Verified Purchase
  • Recommended
Absolutely disturbing on so many different levels. An associate literally would no communicate a...
Absolutely disturbing on so many different levels. An associate literally would no communicate at all during a transaction. I tried to say hello, how are you, thank you. No communication at all. If you see the tall man with the "man bun" hair. Run. So scary and weird. Will not be coming back here again.
by
  • Verified Purchase
1 found this review helpful
What sets this store aside from other stores, is it's employees. They consistently go above and b...
What sets this store aside from other stores, is it's employees. They consistently go above and beyond to help you with what you need. Most home improvement stores are busy trying to up-sell. This store is different. Highly recommended.
by
  • Verified Purchase
  • Recommended
This store has the worst customer service ever. Cashier was very rude and unprofessional. Wont...
This store has the worst customer service ever. Cashier was very rude and unprofessional. Wont shop here or at home depot again
by
  • Verified Purchase
Will not recommend this store. It might be the entire Home Depot Co. No customer service. All reg...
Will not recommend this store. It might be the entire Home Depot Co. No customer service. All registers closed. Only self checkout and problems over there and waiting for assistance....just disgusted
by
  • Verified Purchase
If you need any help with flooring or window coverings make sure you see Tracey Clark Tracey has ...
If you need any help with flooring or window coverings make sure you see Tracey Clark Tracey has gone above and beyond to help me with all my flooring and window covering needs including purchases and warranty returns. Tracey's knowledge and willingness to help is the reason why I keep returning to the Oxford Home Depot when there are other home improvement stores closer.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 305 reviews

Nearby Stores

Find Another Store

779 Washington St

Auburn, MA 01501

4.77 mi

Tool & Truck Rental

(508)721-4213

Pro Service Desk

(508)721-4278

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

130 Gold Star Blvd

Worcester, MA 01606

12.74 mi

Tool & Truck Rental

(508)854-2370

Pro Service Desk

(508)854-2364

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

530 Turnpike Rd

Shrewsbury, MA 01545

13.21 mi

Tool & Truck Rental

(508)841-0392

Pro Service Desk

(508)841-0330

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm