#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(256)832-3372

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 Crystal Water Drive

Oxford, AL 36203

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 442 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
Soiled underwear in men’s restroom for almost a week
Does management use the men’s restroom in this store? These were here on Tuesday and still there Saturday night. Come on folks!
by
    • Recommended
    Great associates!!
    I've shopped this store several times and your associates make the store! I never have to look for anyone and they are always very helpful.
    by
      • Recommended
      Found what I was looking for
      Employees were very friendly
      by
        • Recommended
        Landscaping for Fall
        Went to get pine straw, RoundUp and mulch. The lady in the garden shop very, very nice and pleasant and the gentleman that loaded my truck was timely and very professional.
        by
          • Recommended
          Great Experience
          From beginning to the end of my purchase adventure the Oxford store employees showed a genuine interest in making me feel comfortable and helping me accomplish a satisfactory purchase and delivery experience. It would be rare to find this outstanding attitude/service in any other stores.
          by
            • Recommended
            EXCELLENT CUSTOMER SERVICE
            MY ASSOCIATE EDDIE WAS THE KINDEST MOST HELPFUL ASSOCIATE I HAVE EVER DEALT WITH, HE IS EXCEPTIONAL AT HIS JOB.
            by
              • Recommended
              Great customer service people
              I had to exchange a kitchen cabinet and the 1st lady helped me was awesome. Then when I came back to buy the new one Aaron was the only one there and stepped right in and helped me out just like her! Thanks to you both
              by
                • Recommended
                Great customer service
                I received help from several store associates from hardware, making keys, and the checkout clerk. They all were helpful and courteous.
                by
                  • Recommended
                  I need to file a Complait
                  I need to file a Complait account The Oxford home depot The need to be Rea train The do not with to help you find what you're looking for
                  by
                    Excellent Customer Service
                    We shopped in different areas of the store, but we had an associate work with us throughout. They stayed with us and helped with checkout and even loading. The cashier showed them how to do things there, and was so helpful in answering some questions for us. Everyone was so helpful and friendly.
                    by
                      • Recommended
                      Amazing Service
                      Experience the unstoppable force of exceptional service at Home Depot! The staff’s genuine kindness and dedication create an electrifying shopping atmosphere that’s second to none. I wholeheartedly recommend unleashing your home improvement dreams with Home Depot – they deliver greatness every time!
                      by
                        • Recommended
                        Helpful employees
                        Tim was very helpful and courteous
                        by
                          • Recommended
                          Kudos
                          Friendly workers who go above and beyond to make trips to the store quick, simple and painless!
                          by
                            • Recommended
                            Great inventory
                            Always have what I’m looking for.
                            by
                              • Recommended
                              Good experience
                              I have been happy with my purchases
                              by
                                • Recommended
                                customer service was great
                                I'm very happy with my purchase
                                by
                                  • Recommended
                                  terrible business policies
                                  bought a Cruz XD zero turn mower Wed May 7th, delivered Fri May 9th. I chose this mower because I am a Rt below the knee amputee and of all the choices @ HD it was the only one with hand controls only to operate. 2 hrs into cutting grass the mowers deck belt broke???? I immediately called HD for a replacement belt. They do not stock them. I said well bring me another one and pick this up. I was told it would be the next week before someone could come back to reband it to the pallet and then they would contact the delivery co to pick it up. They could not bring another one until they physically had that one in their possession and a credit was issued, up to 10 days for a credit and then I could repurchase another one and they could set up another appointment to deliver it. Yet my bank cleared the payment on the date of purchase! Today is Mon, May12th and the unusable mower is still sitting in my yard. HD said they would be out yesterday Sun, May 11th to reband and put on pallet, they were a no show to reband. The delivery co is scheduled to pick it up Tues May 13. I also bought a 3yr warranty. My grass keeps growing higher and higher!!!!!
                                  by
                                    A Great Store with Great Employees
                                    The store was well stocked and clean! I was greeted by six different employees while shopping and asked by three if I needed assistance finding an item. The Employee at checkout area asked if I needed assistance, then thanked me, and wished me a good day when I left.
                                    by
                                      • Recommended
                                      Personal
                                      Tandria was so helpful
                                      by
                                        • Recommended
                                        Great employees
                                        The associates always say hello.
                                        by
                                          • Recommended
                                          one big mess
                                          Quit blocking isles and leaving crap in the way you're making it hard to shop if you don't want customers to shop close your doors
                                          by
                                            Always have what I need
                                            I ordered a Kitchen Faucet Set online without issues or problem!
                                            by
                                              • Recommended
                                              Customer Service
                                              Customer service desk was very friendly and very helpful in helping me get my grill delivered. I highly recommend this store!
                                              by
                                                • Recommended
                                                My store
                                                Usually has in stock what need. If I can’t find an item, store staff are very helpful
                                                by
                                                  • Recommended
                                                  Awesome Pro Desk!!
                                                  Highly recommend this location, especially if you are a contractor. The people at the pro desk are always willing to go above and beyond for our business needs. Russ is awesome and ALWAYS willing to help with a smile on his face.
                                                  by
                                                    • Recommended
                                                    Great location
                                                    Easy in easy out and well maintained stock
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Brandy, Home Depot employee, helped me with a pickup order on January 24. She was very helpful with the order and other products I picked up. It’s a pleasure to visit a business when the employees really enjoy helping the customer.
                                                      by
                                                        • Recommended
                                                        Utterly disappointed
                                                        I've always been an avid fan of Home Depot. But Oxford, AL, you have soured that. It had snowed in Alabama over 48 hours prior. Yes, an infrequent thing. But it was all melted and GONE. That's how I got there from 25 miles away. Everything i came for was locked out and inaccessible. I made a couple of impulse purchases. Lucky you. Utter disappointment. Shame on you.
                                                        by
                                                          Horrible experience
                                                          Terrible/will never use Home Depot card again nor shop there
                                                          by
                                                            Great customer service
                                                            I came in contact with 3 outstanding CSRs. Three women who were helpful, went out of their way to help, and even loaded my truck with smiles and thank yous.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 442 reviews

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