#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(256)832-3372

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 Crystal Water Drive

Oxford, AL 36203

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 443 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (443)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 443 reviews
Soiled underwear in men’s restroom for almost a week
Does management use the men’s restroom in this store? These were here on Tuesday and still there Saturday night. Come on folks!
by
    • Recommended
    Was getting frustrated but one employee made the difference.
    I needed an item that required a lift to get down. It took a while and I was ready to leave, but then I found an employee Brandie that was so professional and willing to help that I had to change my rating from one star to five.
    by
      • Recommended
      Great associates!!
      I've shopped this store several times and your associates make the store! I never have to look for anyone and they are always very helpful.
      by
        • Recommended
        Found what I was looking for
        Employees were very friendly
        by
          • Recommended
          Landscaping for Fall
          Went to get pine straw, RoundUp and mulch. The lady in the garden shop very, very nice and pleasant and the gentleman that loaded my truck was timely and very professional.
          by
            • Recommended
            Great Experience
            From beginning to the end of my purchase adventure the Oxford store employees showed a genuine interest in making me feel comfortable and helping me accomplish a satisfactory purchase and delivery experience. It would be rare to find this outstanding attitude/service in any other stores.
            by
              • Recommended
              EXCELLENT CUSTOMER SERVICE
              MY ASSOCIATE EDDIE WAS THE KINDEST MOST HELPFUL ASSOCIATE I HAVE EVER DEALT WITH, HE IS EXCEPTIONAL AT HIS JOB.
              by
                • Recommended
                Great customer service people
                I had to exchange a kitchen cabinet and the 1st lady helped me was awesome. Then when I came back to buy the new one Aaron was the only one there and stepped right in and helped me out just like her! Thanks to you both
                by
                  • Recommended
                  Great customer service
                  I received help from several store associates from hardware, making keys, and the checkout clerk. They all were helpful and courteous.
                  by
                    • Recommended
                    I need to file a Complait
                    I need to file a Complait account The Oxford home depot The need to be Rea train The do not with to help you find what you're looking for
                    by
                      Excellent Customer Service
                      We shopped in different areas of the store, but we had an associate work with us throughout. They stayed with us and helped with checkout and even loading. The cashier showed them how to do things there, and was so helpful in answering some questions for us. Everyone was so helpful and friendly.
                      by
                        • Recommended
                        Amazing Service
                        Experience the unstoppable force of exceptional service at Home Depot! The staff’s genuine kindness and dedication create an electrifying shopping atmosphere that’s second to none. I wholeheartedly recommend unleashing your home improvement dreams with Home Depot – they deliver greatness every time!
                        by
                          • Recommended
                          Helpful employees
                          Tim was very helpful and courteous
                          by
                            • Recommended
                            Kudos
                            Friendly workers who go above and beyond to make trips to the store quick, simple and painless!
                            by
                              • Recommended
                              Great inventory
                              Always have what I’m looking for.
                              by
                                • Recommended
                                Good experience
                                I have been happy with my purchases
                                by
                                  • Recommended
                                  customer service was great
                                  I'm very happy with my purchase
                                  by
                                    • Recommended
                                    terrible business policies
                                    bought a Cruz XD zero turn mower Wed May 7th, delivered Fri May 9th. I chose this mower because I am a Rt below the knee amputee and of all the choices @ HD it was the only one with hand controls only to operate. 2 hrs into cutting grass the mowers deck belt broke???? I immediately called HD for a replacement belt. They do not stock them. I said well bring me another one and pick this up. I was told it would be the next week before someone could come back to reband it to the pallet and then they would contact the delivery co to pick it up. They could not bring another one until they physically had that one in their possession and a credit was issued, up to 10 days for a credit and then I could repurchase another one and they could set up another appointment to deliver it. Yet my bank cleared the payment on the date of purchase! Today is Mon, May12th and the unusable mower is still sitting in my yard. HD said they would be out yesterday Sun, May 11th to reband and put on pallet, they were a no show to reband. The delivery co is scheduled to pick it up Tues May 13. I also bought a 3yr warranty. My grass keeps growing higher and higher!!!!!
                                    by
                                      A Great Store with Great Employees
                                      The store was well stocked and clean! I was greeted by six different employees while shopping and asked by three if I needed assistance finding an item. The Employee at checkout area asked if I needed assistance, then thanked me, and wished me a good day when I left.
                                      by
                                        • Recommended
                                        Personal
                                        Tandria was so helpful
                                        by
                                          • Recommended
                                          Great employees
                                          The associates always say hello.
                                          by
                                            • Recommended
                                            one big mess
                                            Quit blocking isles and leaving crap in the way you're making it hard to shop if you don't want customers to shop close your doors
                                            by
                                              Always have what I need
                                              I ordered a Kitchen Faucet Set online without issues or problem!
                                              by
                                                • Recommended
                                                Customer Service
                                                Customer service desk was very friendly and very helpful in helping me get my grill delivered. I highly recommend this store!
                                                by
                                                  • Recommended
                                                  My store
                                                  Usually has in stock what need. If I can’t find an item, store staff are very helpful
                                                  by
                                                    • Recommended
                                                    Awesome Pro Desk!!
                                                    Highly recommend this location, especially if you are a contractor. The people at the pro desk are always willing to go above and beyond for our business needs. Russ is awesome and ALWAYS willing to help with a smile on his face.
                                                    by
                                                      • Recommended
                                                      Great location
                                                      Easy in easy out and well maintained stock
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Brandy, Home Depot employee, helped me with a pickup order on January 24. She was very helpful with the order and other products I picked up. It’s a pleasure to visit a business when the employees really enjoy helping the customer.
                                                        by
                                                          • Recommended
                                                          Utterly disappointed
                                                          I've always been an avid fan of Home Depot. But Oxford, AL, you have soured that. It had snowed in Alabama over 48 hours prior. Yes, an infrequent thing. But it was all melted and GONE. That's how I got there from 25 miles away. Everything i came for was locked out and inaccessible. I made a couple of impulse purchases. Lucky you. Utter disappointment. Shame on you.
                                                          by
                                                            Horrible experience
                                                            Terrible/will never use Home Depot card again nor shop there
                                                            by
                                                              Showing 1-30 of 443 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              289 Vaughan Lane

                                                              Pell City, AL 35125

                                                              28.25 mi

                                                              Pro Service Desk

                                                              (205)812-2402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1332 S Park St

                                                              Carrollton, GA 30117

                                                              41.17 mi

                                                              Rental Center

                                                              (770)214-5180

                                                              Pro Service Desk

                                                              (770)214-5184

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              41310 Us Hwy 280

                                                              Sylacauga, AL 35150

                                                              41.76 mi

                                                              Rental Center

                                                              (256)208-2168

                                                              Pro Service Desk

                                                              (256)208-2162

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm