Reviews for Ozone Park #1215

Great products.. with a very profesipnal employes, , all. Are very conitment. With their job. Heping me. Alot with a frendly . , friendly aptitude. That make the place welcome... thanks foe all.

She need to fix her attitude she is nasty to coustomer

Need more cashiers or open up the self check out always along line be prepared to wait

Me always happy to buy all my stuff over there

Found everything I needed. Employees were very friendly and helpful.

This location is clean and if you know where your items are are your person who know exactly what you’re looking for then this location is perfect for you. However, if you’re dependent that you’re gonna go in there and get some guidance from the employee then this location is not the one for you. The first two employees that I spoke to were clearly gossiping about someone or something. The other one I asked for help was on a private phone call. I have to repeat myself three times. At the cashier, I asked for help. I was promised that employee never returned so overall again if you know what you’re doing and what you’re looking for yes, perfect location, but if you’re gonna depend on the employees, not the location to go to.

Awesome I like shopping

There is hardly anyone on the sales floor to help with customers needs. They usually call over the paging system and sometimes that doesnt work. The attitude some of there employees makes you want to shop at a different home depot.

I went with my mother and we figured we’d be helpless in this huge hardware store. While many people were warm and welcoming, we met Terrence who assisted us in 3 different areas of the Rockaway Boulevard store! He answered all of our questions and gave opinions on several items that are sold there. We left the store as very satisfied costumers. I will return & look for him in the future!

Competitive prices, durable products, best of it all, a reliable Return Policy. I have never left any Home Depot Branched without being satisfied with my purchases. Moreso, in 2022 I did some major repairs to my home. Purchases of all the materials were made at Home Depot. My final purchases for that project were a Samsung refrigerator, a Samsung gas range and a Samsung Microwave, all of which are functioning exceptionally well.

I went to get a Ande4son storm door and got help from Wendell Cunningham, he is a gem. Very helpful and goes above and beyond to help one out. Definitely recommend this location because of him. Thank you Wendell for the best customer experience.

When you buy products in boxes, ask a store clerk to open the box and examine the product for missing parts or a "swap". Some people are buying products (higher price and lower price), and switching it by putting the lower-priced item in the higher-priced box, then returning it to the store for a refund.

Shelves were well stocked, items were easy to find and store and restrooms were clean.

This location is horrible as far as customer service. They return lines are extremely slow and employees seem to hate working there. When you try to get help from an employee to cut, unlock or just ask a general question they always have an excuse like I don't work in this department, or I'll page the person (which they dont do) or, immediately say yea we don't have anymore or to avoid helping. The employees also seem to lack the knowledge to be able to provide recommendations or alternatives. You can tell the management team is horrible bc no employee seems happy or content to be there. And I haven't seen anyone there last more than a 1yr. I constantly see new faces. No one greets you, thanks you for shopping or even tries to see if you need help. You have to get find everything yourself bc it is quicker than waiting for an employee to help.

This Store never has anything in large quantity for big projects. When you check online there is hundreds of items available but when you go into the store the shelves are empty.

The customer service was excellent in helping us find the right appliance! I couldn’t be anymore grateful! 🙏

The store assocates at this store can ever assist you with anything. They are always say i dont owrk in this area and walk away or find them yapping with their co-workers. Also sometimes I think the customers knows more that some of employees working there.

Love ❤️ this store and location...and mostly is that I always find everything i need

Great place to shop it really fast

My children and I needed the restroom and almost peed in the isle. I could not return a few items because it was over 3 months however this project has been going over 2 yrs....

Check out is confusing. Our non for profit has a pro account and when we check out our tax exempt status is not recognized unless we "Request the Big Receipt" In my opinion, if we set up this up as a corporate account and all the documentation is in your systems verifying our tax exempt status, why do I, as the customer, have to remember to request the "Big Receipt"

I purchase the number of items and when I finally got called to get run up, janaya, didn't want to pack the bags and pushed the unopened bags in my hand for me to pack my own products! How lazy does it get! Home Depot is in a major crisis with its personnel and a lack of customer service! This is terrible! She stood there watching me pack my bag while she kept her hand on her hip and refuse to help me

The store is dishonest !!!! The shelve was filled with grass seeds but the price tag said one thing but tat the cash register the price said something else. And the store associates were not helpful to suggest other options even though their flyer had the similar product at the same price. Dishonest and unprofessional practices.

Great experience on this visit. All I needed was in stock. Quick checkout, assisted by friendly and knowledgeable staff. Keep up the good work.

To whom it may concern that reads this, this Home Depot is always clean and well organized. You can always follow the signs to what you need or ask one of the employees on the floor and they will definitely help you to the best of their ability picked up five items on March 30, 2025. Just regular household items this time!👍🏼💯

Great help from manager Malik (I think this is the name) He made my shopping experience fun, and I was able to get all my supplies. Will shop again because of his great customer service and patience

Not to helpful no one there to help either not there department and they walk off and don't help you

Young man named Rudy has helped us numerous times. He will find what we need every time. We love to shop there.

Shopping here is not always so fun but it’s always a pleasure when we shop because of the employees like Dwayne and Steph who are always helping us. These two always put a smile on our faces and always make us laugh. Great and amazing customer services from both of them. They always go out there way to ensure we get all of the supplies we need when they make us laugh. We come here looking for them to help us for our shopping needs.

This Homedepot is always dirty, they have terrible customer service snd lines are akways long. Stsyawayftom this place.