#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)705-6827

Rental Center

(847)705-6880

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

825 E Dundee Rd

Palatine, IL 60074

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 524 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (524)
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Showing 1-30 of 524 reviews
Good store
Good store
by
  • Verified Purchase
  • Recommended
Great
Great
by
  • Verified Purchase
  • Recommended
This particular store has a very friendly staff, is always clean and seems to have stock where ot...
This particular store has a very friendly staff, is always clean and seems to have stock where other locations do not. I always enjoy my visit here and know even if they don't have an item I need they are helpful in getting it ordered quickly and delivered to my home.
by
  • Verified Purchase
  • Recommended
We like shopping in your Palatine Illinois store. ( Store number 1927 ) ! This store has attracti...
We like shopping in your Palatine Illinois store. ( Store number 1927 ) ! This store has attractive flower plants and good vegetable plants. Your cashiers and sales people are helpful and are knowledgeable about plants
by
  • Verified Purchase
  • Recommended
Convenient stop for home products and remodeling ideas. Helpful staff directs you to the appropr...
Convenient stop for home products and remodeling ideas. Helpful staff directs you to the appropriate area so you are not wasting your time. Checkout needs improvement during busy high season!
by
  • Verified Purchase
  • Recommended
Associates in Plant Department were very helpful and pleasant.
Associates in Plant Department were very helpful and pleasant.
by
  • Verified Purchase
  • Recommended
The employee at the checkout was able to offer me a discount if I signed up for a Home Depot card...
The employee at the checkout was able to offer me a discount if I signed up for a Home Depot card. It was definitely worth doing.
by
  • Verified Purchase
  • Recommended
after shopping at this store several times, I have learned where the items I need are located; b...
after shopping at this store several times, I have learned where the items I need are located; but even for first time shoppers, all the isles are clearly marked and there is usually an employee in or near every isle to help. the store is neat and clean, and the isles were uncluttered.
by
  • Verified Purchase
  • Recommended
Great place to buy all home needs!
Great place to buy all home needs!
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This Home Depot rocks!!! Friendly and convenient!
This Home Depot rocks!!! Friendly and convenient!
by
  • Verified Purchase
  • Recommended
Customer service lady Jackie is like none other that I've had to deal with at other stores. She's...
Customer service lady Jackie is like none other that I've had to deal with at other stores. She's very friendly and extremely helpful. She actually came to the back of the store to make sure my issue was solved. She is a credit to the Home Depot Company. Employees like her make people return to this place of business.
by
  • Verified Purchase
  • Recommended
Great every time. The CS is among the best you will ever find!! You will find what you need and g...
Great every time. The CS is among the best you will ever find!! You will find what you need and great direction on how to do it!
by
  • Verified Purchase
  • Recommended
Was there on Sunday afternoon with my little son, was going to look for to buy a tractor to cut m...
Was there on Sunday afternoon with my little son, was going to look for to buy a tractor to cut my lawn.My son and me we tried all that was in the store.And of course my son was jumping happy from one tractor to another.Until some old unhappy woman of home depot,who was doing something in bulbs department,gave me a look and comment that-you should go and take him(my son)to park.Yes,we went to park,and it was great.And we go to park again. And we go somewhere else if I need lumber and tractor.
by
  • Verified Purchase
ALWAYS A GOOD EXPERIENCE, GREETED AT DOOR AND ASKED IF I NEED ASSISTANCE
ALWAYS A GOOD EXPERIENCE, GREETED AT DOOR AND ASKED IF I NEED ASSISTANCE
by
  • Verified Purchase
  • Recommended
good
good
by
  • Verified Purchase
  • Recommended
Associates always there to help and suggest if you are not sure of what to buy to finish the proj...
Associates always there to help and suggest if you are not sure of what to buy to finish the project you are working on.
by
  • Verified Purchase
  • Recommended
The staff is customer focused and always willing to provide assistance. The stocking and maintai...
The staff is customer focused and always willing to provide assistance. The stocking and maintained everything of the store is refreshing approach to shopping at a hardware store.
by
  • Verified Purchase
  • Recommended
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Great store awesome service.
Great store awesome service.
by
  • Verified Purchase
  • Recommended
It is wonderful to go into a retail store especially today where you can have knowledgeable, prof...
It is wonderful to go into a retail store especially today where you can have knowledgeable, professional and respectable employees to customers. I show at Home Depot a lot and there are many good people in their store working but the Palatine store is exceptional. Thank you, kindly. As I commend you with such great employees. RH
by
  • Verified Purchase
  • Recommended
Great store, good inventory and professional staff providing good advise to customers..
Great store, good inventory and professional staff providing good advise to customers..
by
  • Verified Purchase
  • Recommended
Store always has friendly people to help me find what I'm looking for.
Store always has friendly people to help me find what I'm looking for.
by
  • Verified Purchase
  • Recommended
I've been shopping at this particular Home Depot location for years. The employees are always fri...
I've been shopping at this particular Home Depot location for years. The employees are always friendly and helpful. The store is clean and neat and has an excellent selection of merchandise at very competitive prices.
by
  • Verified Purchase
  • Recommended
The store was clean and i foud everything i was looking for, they helpme to find the right thing ...
The store was clean and i foud everything i was looking for, they helpme to find the right thing that i need.
by
  • Verified Purchase
  • Recommended
The employees at this store truly care about the customer
The employees at this store truly care about the customer
by
  • Verified Purchase
  • Recommended
Ordered a few counter tops from this store. Sonyal (?) was super helpful. She did an amazing jo...
Ordered a few counter tops from this store. Sonyal (?) was super helpful. She did an amazing job ensuring we were ordering just what we needed and wanted. She didn't rush us, even though it was close to closing time. Another great HD experience. Thank you.
by
  • Verified Purchase
  • Recommended
the store was totally clean. your bathrooms were spotless. found everything we needed bob and je...
the store was totally clean. your bathrooms were spotless. found everything we needed bob and jen in appliances were super. answered all our questions and then some. love your store.
by
  • Verified Purchase
  • Recommended
3 times a week in the area I shop. Wonderful staff. And I am inn and out as needed
3 times a week in the area I shop. Wonderful staff. And I am inn and out as needed
by
  • Verified Purchase
  • Recommended
THIS IS MY HOME DEPOT OF CHOICE, ALWAYS GET AMAZING SERVICE HERE.
THIS IS MY HOME DEPOT OF CHOICE, ALWAYS GET AMAZING SERVICE HERE.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 524 reviews

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