#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)636-3102

Rental Center

(850)636-3108

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Panama City Beach Pkwy

Panama City, FL 32407

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 517 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (517)
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Showing 1-30 of 517 reviews
Great selection of quality Vinyl Flooring!
I shopped for flooring at my home store in Alabama and picked it up in PCB. Because of the assistance provided by the Flooring specialist, my purchase went seamlessly. Right down to extras that I had not thought of and the loading assistance by the customer service guys
by
    • Recommended
    Great Work Selisha
    Thank you for your help with the warranty and the purchase. You made our day so much better and easier. From the minute we walked in you greeted us. To finding what we needed and leaving. You made our visit worth it. This was our second time in here in a year and there will be many more visits because of Selisha. You go girl.
    by
      • Recommended
      April T. In appliances was the best!
      Because of this amazing employee I will be back!!! She was so kind, personable and caring! I felt not just like a customer but left feeling like a friend!
      by
        Helpful appliance department
        There are a lot of washing machines to choose from and Laura was very helpful in assuring I got what I wanted.
        by
          • Recommended
          Could use better employee training
          Some employees are very nice while others could really use improvement. You can tell immediately which ones are which
          by
            • Recommended
            Products
            Home Depot is the place to go. Always accommodating and expert help.
            by
              • Recommended
              Propane exchange system is awesome and so is Patty!
              I came in just to exchange/purchase a propane tank. I really like your propane exchange system where I didn't need an employee to help me do the exchange outside after I made the purchase. However, the digital screen on the propane exchange system is directly in the sunlight which made it extremely difficult to read and enter the correct numbers. This is where the employee, Patty, came in to save the day! First, she greeted me when I came in to make the purchase and receive the code to do the exchange. She was very kind and helpful. Since this was the first time using this system, she was able to assist me in dealing with the sunshine. Patty was very friendly and she is an asset to this location and to Home Depot as a company!!! Please thank her for me again!
              by
                • Recommended
                Need to institute employee performance reviews
                This store has an inordinate amount of employees milling around the self checkout registers that have zero knowledge of where to find items or how to call for assistance. I hate to sound sexist but do yourself a favor and seek out a male employee if you need assistance.
                by
                  Customer Service Beyond Excellent!
                  T he venture team from Sonja, Jojo, Maegan, Jose are just great!
                  by
                    • Recommended
                    Excellent staff.
                    Trudi was extremely helpful at checkout. And asked about my experience shopping that day.
                    by
                      • Recommended
                      Excellent staff
                      The people who work at this store are very helpful friendly and courteous, always quick to make sure we have everything and found our supplies easily. Makes shopping here a fun experience.
                      by
                        • Recommended
                        No opportunity for customer to review the total purchase receipt at the time of purchase
                        I purchased a refrigerator and did not have the opportunity to review the purchase order until time of delivery which had the wrong delivery address. Supposidely the address was up-dated, however on the second delivery date, the email that was sent still had the wrong address and the order was cancelled. On the re-oprder, the wrong notification phone # was listed. The customer was not given the opportunity to review the total order by email that was readable.
                        by
                          Appliance Purchase
                          The HD associate was excellent assisting me all the way through
                          by
                            • Recommended
                            Large Order
                            When I ordered a large order I was told delivery on Monday but now it’s switched to Friday.
                            by
                              Great aascoiate
                              The associate was busy with another customer but said hello and I will be with you in a moment. Sorry I can’t remember her name, but she was professional, pleasant explain delivery, and warrant in a easy, quick manner Home Depot is lucky to have her
                              by
                                • Recommended
                                Lynda with a Y is the Best!
                                Earlier in this review, I went into detail how much Lynda helped me she was exceptional and is to be congratulated as one of your finest employees! Just in case that information doesn’t transfer over I had been trying to buy online using my phone the Ryobi fan deal for Memorial Day. One received a free tool with a qualified purchase. The Wi-Fi was very spotty at the condominium where I work and it took me almost 45 minutes to complete my order. It was impossible to find product information because I specifically wanted a hybrid dual powered fan. Finally a $129 hybrid popped up and I placed the order. I did not see the free fan tool pop-up so I added it on and I thought I would figure it out at the store. When I arrived, Linda explained that the whole free tool deal was predicated upon buying the battery pack first which I was not able to find on the website due to my connectivity issues. We canceled my initial order and she walked me through a purchase that actually saved me $30. I qualified for the free tool deal and have the 2 fans I need for my Dog Showing and travel. Lynda was exceptional and is to be congratulated!
                                by
                                  • Recommended
                                  Barn doors
                                  Fred in the door department was extremely helpful with ordering custom barn doors
                                  by
                                    • Recommended
                                    Courtesy
                                    The people were great!
                                    by
                                      • Recommended
                                      Love this garden center
                                      Great collections of flowers. Love this spot.
                                      by
                                        • Recommended
                                        Service desk was HORRIBLE
                                        Was told by an employee that they “didn’t have time to wait for someone to come” to assist with unloading a pallet of insulation and instead got a flat cart (and expected us to take the 50lb bag of rocks off of it before we could use it) and told my husband he could use the cart to load the materials while she turned around and just began chatting with a co-worker
                                        by
                                          Lost door - lack of communication
                                          I special ordered a door. after the due date, the computer said my order was being processed. After 2 days of this - I started calling the store & no one could give me info. Finally after 10 days my door was re- ordered, but I only found out bcs I kept calling everyday. Communication & follow thru at this store is deplorable.
                                          by
                                            Do bit but a refrigerator.
                                            I bought a refrigerator and was told it would be delivered January 2. After everything was arranged, I was told it was out of stock. It wouldn't be delivered for at least two weeks. Either Home Depot knew this item was out of stock or they should've known this was out of stock. Either way I now have to live without a refrigerator for two weeks. Ridiculous.
                                            by
                                              Great staff
                                              I walked in the door and was greeted by a lady and asked if she could help. I asked for an antenna, she looked it up and told me exactly where to find it. Very professional
                                              by
                                                • Recommended
                                                Great selection
                                                Great selection in this store. Employees are helpf6
                                                by
                                                  Nice ittle refrigerator
                                                  I got this seat a week ago and all is good period the delivery policy from home depot is ridiculous, but that doesn't affect the appliance itself period rather than paying $99, I elected to have it put in the back of my SUV. And got some help on the other end. This is a good Choice for a small space.
                                                  by
                                                    • Recommended
                                                    Outstanding workers!
                                                    Every worker is genuinely kind. They always offer to help! Great atmosphere! The night manager goes above and beyond the call of duty!
                                                    by
                                                      • Recommended
                                                      Always a great place to shop
                                                      I enjoy shopping this Home Depot. Employees are always helpful and pleasant
                                                      by
                                                        • Recommended
                                                        Great staff and store
                                                        Always friendly and helpful. My preferred shopping stop
                                                        by
                                                          ATTENTIVE & HELPFUL EMPLOYEES
                                                          While my Uber driver was waiting, I found my items quickly and a customer service counter employee helped me right away...super fast and helpful employees!!
                                                          by
                                                            • Recommended
                                                            Quick Service
                                                            I bought Halloween decorations and supplies.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 517 reviews

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                                                              (850)913-3562

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                                                              Sun: 8:00am - 8:00pm

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                                                              (850)654-6402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm