Reviews for Paris #6566

We ordered lumber for pick up 24 hrs ahead of time for pu. When we arrived, they hadn’t even begun to pull the lumber. Then the employees just left it at the front and left us to load the whole order ourselves. Ridiculous customer service! Don’t bother going unless you can pull and load everything yourself!

Frank in plumbing is the best! Saved my holiday!

I bought a locking wet nozzle. I had loaned mine to someone and never got it back. I went to the Paris Home Depot and was in and out in 5 minutes.

Cashier Pamela is RUDE!! She addressed my husband as a ma’am. While checking us out she was having a conversation with the customer and cashier next to us, AND walked off after completing our transaction leaving us to grab our receipt ourselves .

Every time I visit this store everyone is super friendly and helpful. Definitely recommend them and very appreciative of their customer service!! The store manager i believe his name is Mr Brent went above and beyond along with several of his staff and we appreciate that more than y’all know! Will definitely be back and highly recommend this store! Thanks so much!! RSW

working on a plumbing project & Matt in plumbing was very helpful..he went out of his way to help with questions & getting supplies needed.. its been a very long time since an employee has went above and beyond to help..KUDDOS TO MATT IN PLUMBING!!!

We bought a jet tub and I can’t wait to use it if you end up in this store look for Bill & Jean! They are real nice and very helpful and very patient with you! Nice gentlemen

I love my plants especially my strawberry plants Thank you

Customer service is extremely bad at this location!!!! The Home Depot key values are definitely not applied at this location and seems to be exempt from it

Have had such great experiences with customer service lately. In a recent visit I had employees help me to save hundreds of dollars on a purchase. Torria Moon went above and beyond!

Pat and Jason in appliances are the very best. Friendly, knowledgable and easy to talk with. They know their appliances. Melissa M. was very very helping in making just the right purchase that I needed and made sure all the details were taken care of.

Living out of state, the Paris Texas store is my go to place for everything! My refrigerator died on new years eve, not having time to make the drive before closing I called the store to ask if they had anything in stock for me to send my son to pick up. The associate who helped me was courteous, knowledgeable, and very pleasant. They didn't have what I wanted in store but he helped me get exactly what I wanted ordered and headed my way. And when I do order the wrong item? I have never had better return service anywhere else. From garden department to plumbing and paint, they help keep my 100 year old house in the best condition it's ever been.

I really Loved this store! The Workers are Amazing and enjoyed talking to Ms Jasmine! I will call and recommend bc I dont have every ones email address>

I HAD 5 EMPLOYEES HELP ME ON MY VISIT. THEY WERE VERY HELPFUL AND FRIENDLY. IT CUT MY SHOPPING TIME PROBABLY IN HALF. I HAVE PROPERTY HERE, BUT I LIVE IN THE DALLAS AREA. I WISH EVERYSTORE COULD HAVE THAT TYPE OF PEOPLE. GREAT JOB!!!!

I bought paint at paris home depot. The results was great.

Gene was great to work with in creating custom made doors for our new office. Very helpful, knowledgeable and even though it was over the phone I could tell he was offering service with a smile :)

Im not sure what Jeff in hardwares problem is but he could have been nicer about cutting my key

Manuel helped find all electrical components I was is search of. Home Depot had great selection

Employees of this department were very helpful and friendly.

We purchased a dishwasher and the salesman was very nice, helpful, and well trained with us being his 2nd customer cause it was his first day of work.

The store has always had what my family needs,with great prices'and 94% of the time the shelves' were stocked with great product! Thanks again and have a great day! Make sure you get a chance to visit the store if you are in Paris ,Texas!!

Store is clean and spacious... Good restrooms and employee help when needed. Great place to find good products for home use.

We love their paint department because of Nancy!! She knows color and is very knowledgeable about their products! We would probably buy somewhere else if Nancy wasn’t there because she would be hard to replace!

Store is clean and well stocked. Employees are friendly and helpful. Jerry Nelson in plumbing is always helpful.

This store is always clean and employs are friendly. Jerry Nelson in plumbing is always so helpful.

Store was clean, all staff generally friendly and helpful. Nothing to complain about. Everything shown online as In-stock were there. Excellent all-around

Hard working, very supportive employees. I have shopped many H D from here to California. If you shop this H D .......you will quickly see what I mean.

The Paris Texas store is friendly and well stocked.

I ordered an item and went directly to pick up the item . I was treated courteously.

I purchased my first Zero Turn mower at 8am in the morning and the employees from checking out to getting my mower ready were amazing!! It made purchasing from homedepot a happy experience!