#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)439-2012

Rental Center

(770)439-2004

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

145 Depot Dr

Hiram, GA 30141

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 756 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (756)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 756 reviews
Always a good shopping experience!
Great prices! Bought three kitchen appliances that were great buys. Free delivery is a plus also. The staff are always super friendly and helpful!
by
    • Recommended
    Awesome customer service
    Thanks to HDPC FOR AWESOME CUSTOMER SERVICE WITH THE NEW GRIL
    by
      • Recommended
      The store that's got everything I need
      The Green Gobbler really cleaned out my stopped up sink issues just like the associate David said. Thank you so much for recommending this product. The sweet young lady at SCO made my shopping experience complete, she never stopped smiling, and chatting her name was Mary Grace.
      by
        • Recommended
        price
        I was charged an extra $140.00 more than the original price, when I complained about it. she said we don’t control that part, because the measurements determine the final price, and I said why didn’t you tell me there is a possibility of increased on the price, she said we don’t know until after, that just didn’t make sense to me.
        by
          Loading
          An employee just showed up to help me load on a day I had a lot of lumber
          by
            • Recommended
            Great Job Service Desk
            I was able to return and pick up my order with great customer service from A.
            by
              • Recommended
              Elisha and Akira are the BEST!!!
              Had a bad experience with the online customer service rep due to a bad promo code I was sent after applying for the HD CC. I finally went into the store in Hiram while in my 45 minute lunch break and these wonderful, amazing 2 ladies Elisha and Akira saved me! They were attentive, fast and polite. Not only did they resolve my issue but did it in a timely manner to get me back to work on time. They are the prime example of GREAT CUSTOMER SERVICE! Thank you again ladies!
              by
                • Recommended
                Limited choices, hard to find help.
                It took me longer to find help than it took to find out they don’t stock it.
                by
                  No Gas Tools or machines
                  HD has joined the liberal left in believing that Everything needs to be battery operated. I'll be using the local mom & pop outdoor power equipment store from here on out to get the tools, equipment, and machinery that I need.
                  by
                    Everything is so well organized there
                    I've been buying things there and always satisficed with products.
                    by
                      • Recommended
                      Cull lumber
                      I found out some depot stores they pay someone to cut up,throw away and, haul off cull lumber. Instead of donate our sell cheap. I thought the company was trying to go green in a lot of ways. But no just kill trees.
                      by
                        Dawn is amazing!
                        I stopped by Home Depot to pick up some things for apartment renovations. I decided to check out the garden section while I was there. In it, I found a beautiful Orchid that had a broken, dead stem. It was calling to me to take it home and nurse it back to life. I brought it to the outside garden register where I met Dawn. She greeted me and right away was a pleasure to speak to. I asked if the orchid could possibly be marked down for the dead stem. Dawn throughly and politely explained that it most likely couldn’t be because the flowers and plants are third party so it would most likely be sent back to them. She delightfully offered to still ask for me. After waiting for a response, the checkout line started to get longer. Dawn kept her composure and professionalism. I was very lucky and able to get the orchid half off! My entire visit to Home Depot today was nothing but positive, with helping hands at every corner. To top it off with amazing customer service from Dawn, it was a great day! Dawn shows an amazing amount of care, professionalism, and compassion for her customers. What a delight to meet her today! Thank you!!:)
                        by
                          • Recommended
                          Problem solved 😅
                          I purchased and installed a 50 Gal water heater no problem 3hrs Thx with my buddy
                          by
                            Don’t inconvenience the Sales person!
                            Walked into this HD to purchase a nice stackable LG w&d and the sales person acted like I was inconveniencing her. Knew what I wanted and had the order placed all with 5 minutes but she evidently didn’t want to be bothered by my $2K plus order. Pretty annoying!!
                            by
                              Exceptional Service
                              Our service was AMAZING! If you have a problem looking for a product or want to know more about a product in flooring, please ask for Terry! He's AMAZING, and he celebrates when his customers are HAPPY!
                              by
                                The best service
                                Thank you to Tammy and Guy for their stellar service they provided me today! I can’t remember the other young ladies name that stepped in to help Tammy but thank you too ma’am.
                                by
                                  • Recommended
                                  Satisfied shopper
                                  Excellent customer service kind people. I have a 92 year-old mother that will only shop in this store because everybody talks to her and tries to help her and she’s very hard to please. She keeps going back there so I guess she must be pleased.
                                  by
                                    • Recommended
                                    Very helpful
                                    The employees we came in contact with were very helpful
                                    by
                                      • Recommended
                                      Great prices and choices
                                      My 22 year old has stove died! I was able to buy a great new stove at Home Depot and save money during their sale. Great service and friendly people.
                                      by
                                        • Recommended
                                        Easy in and out
                                        I shop here quite a bit and can always find what I need. Floor help is sort of scarce sometime but thats the best time to go --- which is not on the weekends--- cause they are always slammed!!!!
                                        by
                                          Customer service
                                          Norma that was in the appliance area was super nice and helpful.
                                          by
                                            • Recommended
                                            Great
                                            Everything I go great service
                                            by
                                              • Recommended
                                              Customer service
                                              Poor customer service especially lumber. I will just stick with other home improvement stores.
                                              by
                                                Friendly and Knowledgeable
                                                I recently moved to Dallas and I cannot say how much I have appreciated the staff at this store and how friendly and helpful they are. What a bonus to have THIS store so close to me!
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I was so frustrated that a gift card I received became damaged when trying to scratch off the back to view the pin#. Home Depot Customer care was not very helpful but they did send me to my local store. When there two employees in particular went above and beyond to not only find the product i desired but also to work with Customer Care(thankfully a different person in Sergio this time) to get my giftcard to work. Rina, Jacob, and Sergio I thank you so much.
                                                  by
                                                    • Recommended
                                                    Garden center
                                                    They have the best garden center and seed selection!
                                                    by
                                                      • Recommended
                                                      Great location
                                                      I had a nice experience today.
                                                      by
                                                        • Recommended
                                                        Great Selection
                                                        Shopping at this Home Depot store is great because they have always had what we need and more. Their products match and prices align with other home improvement stores but their customer service out performs them.
                                                        by
                                                          Great store
                                                          Had everything I needed each time I come.
                                                          by
                                                            • Recommended
                                                            Amazing Customer Service
                                                            I visited this store recently (03/20/2024) shopping for yard equipment, and I was greeted by associates and asked if I needed any assistance. The willingness and the individual attention is so refreshing these days. Thanks for the Amazing customer service .
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 756 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1062 Richard D Sailors Pkwy

                                                              Powder Springs, GA 30127

                                                              4.49 mi

                                                              Rental Center

                                                              (770)222-3608

                                                              Pro Service Desk

                                                              (770)222-3602

                                                              Mon-Tue: 6:00am - 9:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 9:00pm

                                                              Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2350 Dallas Hwy

                                                              Marietta, GA 30064

                                                              8.58 mi

                                                              Rental Center

                                                              (770)792-1404

                                                              Pro Service Desk

                                                              (770)792-1413

                                                              Mon-Tue: 6:00am - 9:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 9:00pm

                                                              Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1200 East West Connector Sw

                                                              Austell, GA 30106

                                                              9.44 mi

                                                              Rental Center

                                                              (770)438-3911

                                                              Pro Service Desk

                                                              (770)438-3905

                                                              Mon-Tue: 6:00am - 10:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm