Reviews for Paulding County #151

Great prices! Bought three kitchen appliances that were great buys. Free delivery is a plus also. The staff are always super friendly and helpful!

Thanks to HDPC FOR AWESOME CUSTOMER SERVICE WITH THE NEW GRIL

The Green Gobbler really cleaned out my stopped up sink issues just like the associate David said. Thank you so much for recommending this product. The sweet young lady at SCO made my shopping experience complete, she never stopped smiling, and chatting her name was Mary Grace.

I was charged an extra $140.00 more than the original price, when I complained about it. she said we don’t control that part, because the measurements determine the final price, and I said why didn’t you tell me there is a possibility of increased on the price, she said we don’t know until after, that just didn’t make sense to me.

An employee just showed up to help me load on a day I had a lot of lumber

I was able to return and pick up my order with great customer service from A.

Had a bad experience with the online customer service rep due to a bad promo code I was sent after applying for the HD CC. I finally went into the store in Hiram while in my 45 minute lunch break and these wonderful, amazing 2 ladies Elisha and Akira saved me! They were attentive, fast and polite. Not only did they resolve my issue but did it in a timely manner to get me back to work on time. They are the prime example of GREAT CUSTOMER SERVICE! Thank you again ladies!

It took me longer to find help than it took to find out they don’t stock it.

HD has joined the liberal left in believing that Everything needs to be battery operated. I'll be using the local mom & pop outdoor power equipment store from here on out to get the tools, equipment, and machinery that I need.

I've been buying things there and always satisficed with products.

I found out some depot stores they pay someone to cut up,throw away and, haul off cull lumber. Instead of donate our sell cheap. I thought the company was trying to go green in a lot of ways. But no just kill trees.

I stopped by Home Depot to pick up some things for apartment renovations. I decided to check out the garden section while I was there. In it, I found a beautiful Orchid that had a broken, dead stem. It was calling to me to take it home and nurse it back to life. I brought it to the outside garden register where I met Dawn. She greeted me and right away was a pleasure to speak to. I asked if the orchid could possibly be marked down for the dead stem. Dawn throughly and politely explained that it most likely couldn’t be because the flowers and plants are third party so it would most likely be sent back to them. She delightfully offered to still ask for me. After waiting for a response, the checkout line started to get longer. Dawn kept her composure and professionalism. I was very lucky and able to get the orchid half off! My entire visit to Home Depot today was nothing but positive, with helping hands at every corner. To top it off with amazing customer service from Dawn, it was a great day! Dawn shows an amazing amount of care, professionalism, and compassion for her customers. What a delight to meet her today! Thank you!!:)

I purchased and installed a 50 Gal water heater no problem 3hrs Thx with my buddy

Walked into this HD to purchase a nice stackable LG w&d and the sales person acted like I was inconveniencing her. Knew what I wanted and had the order placed all with 5 minutes but she evidently didn’t want to be bothered by my $2K plus order. Pretty annoying!!

Our service was AMAZING! If you have a problem looking for a product or want to know more about a product in flooring, please ask for Terry! He's AMAZING, and he celebrates when his customers are HAPPY!

Thank you to Tammy and Guy for their stellar service they provided me today! I can’t remember the other young ladies name that stepped in to help Tammy but thank you too ma’am.

Excellent customer service kind people. I have a 92 year-old mother that will only shop in this store because everybody talks to her and tries to help her and she’s very hard to please. She keeps going back there so I guess she must be pleased.

The employees we came in contact with were very helpful

My 22 year old has stove died! I was able to buy a great new stove at Home Depot and save money during their sale. Great service and friendly people.

I shop here quite a bit and can always find what I need. Floor help is sort of scarce sometime but thats the best time to go --- which is not on the weekends--- cause they are always slammed!!!!

Norma that was in the appliance area was super nice and helpful.

Everything I go great service

Poor customer service especially lumber. I will just stick with other home improvement stores.

I recently moved to Dallas and I cannot say how much I have appreciated the staff at this store and how friendly and helpful they are. What a bonus to have THIS store so close to me!

I was so frustrated that a gift card I received became damaged when trying to scratch off the back to view the pin#. Home Depot Customer care was not very helpful but they did send me to my local store. When there two employees in particular went above and beyond to not only find the product i desired but also to work with Customer Care(thankfully a different person in Sergio this time) to get my giftcard to work. Rina, Jacob, and Sergio I thank you so much.

They have the best garden center and seed selection!

I had a nice experience today.

Shopping at this Home Depot store is great because they have always had what we need and more. Their products match and prices align with other home improvement stores but their customer service out performs them.

Had everything I needed each time I come.

I visited this store recently (03/20/2024) shopping for yard equipment, and I was greeted by associates and asked if I needed any assistance. The willingness and the individual attention is so refreshing these days. Thanks for the Amazing customer service .