#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(334)291-4202

Rental Center

(334)291-4208

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3784 Us Highway 431 N

Phenix City, AL 36867

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 640 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
Great Store Experience!
The employees were friendly and willing to help you! The store is very clean.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Service
The store was very easy to navigate and the staff was awesome!
by
  • Pro
  • Verified Purchase
  • Recommended
Great store
I can't think of a time I have shopped here and wasn't given great service
by
    • Recommended
    Super
    Great store and excellent customer service. Will be back
    by
      • Recommended
      I love this store.
      I only shop at Home Depot always have. This location is clean, friendly, very helpful and I love spending time and shopping there. Thank you.
      by
        • Recommended
        Excellent Customer Service
        Francisco help me outside of his department by listening to my plan and then adapting it to a better plan. I spent more initially, but in the long run he saved me money. Buen Trabajo Francisco!
        by
        • Pro
        • Verified Purchase
        • Recommended
        Always A Pleasure
        I only once had an can't say bad experience because it wasn't really the stores fault but I'm normally greeted and helped the people are so nice. I come so often they can even remember who I am. I love the store and it's associates. They are helpful, patient and kind. Its what you'd expect from customer service.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Customer service experience!
        I was in and out within 20 minutes! The staff helped me as soon as I walked in the store to purchase a 150lb smoker/grill for my husband. They made my shopping experience delightful!
        by
        • Verified Purchase
        • Recommended
        DOLLHOUSE
        I'M VERY EXCITED ABOUT GETTING SUPPLIES FOR MY GRAND DAUGHTERS DOLL HOUSE, THE EMPLOYEES ARE JUST AS EXCITED FOR ME!!!
        by
        • Verified Purchase
        • Recommended
        The whole bunch are a great group
        Every associate I ran into was helpful, honest, and willing to do what they could to earn my business. I will go orange for life!
        by
        • Verified Purchase
        • Recommended
        Awesome paint assoicates!
        The store's associate changed my plan for a better one, even though it was more costly it was a perfect solution
        by
        • Verified Purchase
        • Recommended
        storereview
        I found that the help we recieved was very helpful .
        by
        • Verified Purchase
        • Recommended
        Very Pleasant
        The store did not have sufficient quantities of the kinds of plants I was looking for but the cashier was very friendly as are most associates in this store.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Employees!
        I usually have to ask for assistance every time I visit because I need so many products. the employees are always eager to assist and I always leave with a smile on my face.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Always pleased with the service
        This store is the best the home improvement center in this area. Items are generally easy to find, but help is always available if needed. The store associates are some of the most friendly and courteous I've come into contact with; and being in the facilities business, I frequent quite a few vendor locations. This Home Depot should be a model for all to follow.
        by
        • Pro
        • Verified Purchase
        • Recommended
        ok store experience
        the eployee at the store in phenix city al store are very helpful but the invertory is not as good as the one in columbus ga but the employees in columbus are not very good combine the two stores and you have a jam up home depot
        by
        • Pro
        • Verified Purchase
        • Recommended
        Concerned
        I did look online for a particular product, and if this store had this on the shelf. Online told me they had this item. I did get what I needed, but I wanted to look for a second item in the electrical area. I did not find the item nor did I find an employee near that area to ask. This store is in the same town that I live, so I will re-visit this store. I am concerned that another customer may have the same issue.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Would go back!
        I was impressed by the cleanliness of the store. Every employee I dealt with had a great attitude and smiled. Also got a great deal on the item I purchased.
        by
        • DIY
        • Verified Purchase
        • Recommended
        great service
        great service, every isle was in great shape nothing on the floor
        by
        • Verified Purchase
        • Recommended
        Great Store
        There is never a need to search for a sales associate. In every department, you will find a friendly, helpful sales associate who will ask "do you need any help". Every one knew where to find what I needed, every one was friendly and courteous.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Experience
        Great Service and follow through to ensure I found my items
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Store
        Helpful staff and easy to find the items I needed.
        by
        • DIY
        • Verified Purchase
        • Recommended
        I had great service because I had to serve myself!
        I could not find associate willing to help. I waited at the wire cutting station and even checked the aisles on both sides in the electrical section and no associate to assist. I started cutting my own electrical wire..even wrote up my own ticket so I could pay for it. Customer Service Is non existent here at this store.
        by
        • DIY
        • Verified Purchase
        great assistance
        products easy to find, well stocked and clean. great people.
        by
        • DIY
        • Verified Purchase
        • Recommended
        GREAT STORE
        THE STORE HAS GOOD PRODUCT .AND I WAS HAPPY WITH THE SERVICE FROM THE PUMBER PARTS AREA.
        by
        • DIY
        • Recommended
        My experience suck at the store.
        The store was very clean but the easiness of the product finding and the helpful store staff suck really badly.
        by
        • Pro
        Great store! Very nice people! Has mice!
        Great store! Very nice people! Has mice! The associates are always willing to let me pick their brains for the information I need to get a job done.
        by
        • DIY
        • Recommended
        Service sucked!!!!!!!!!!!!!!!!!!
        I cut my card up in the parking lot by the front doors before I pulled out. I called cancelled my card and paid for my purchases using another card. Some chick named "Jazzy" should not be working in phenix city alabama home depot store. Rude, rolled her eyes at me. Congratulations, you have received your last penny from me!!!!!!!!!!!!!!!!!!!
        by
        • DIY
        Friendly and Great Customer Service
        Excellent store to shop at for my products!! Great customer service every time I visit. Associates go over and beyond the required help needed; I'm very appreciated to have this store near my community!!
        by
        • DIY
        • Recommended
        Good place to shop
        Associates are very helpful and the store is always clean and layed out in very common sence way
        by
        • Recommended
        Showing 1-30 of 640 reviews

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