#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(757)405-5484

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 9:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2421 Old Taylor Rd

Chesapeake, VA 23321

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 572 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (572)
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Showing 1-30 of 572 reviews
the cashier Meanie was very helpful.
the cashier Meanie was very helpful.
by
  • Verified Purchase
  • Recommended
This location is staffed with rude employees. Nobody will help you find anything IF you're lucky ...
This location is staffed with rude employees. Nobody will help you find anything IF you're lucky enough to even see an employee.
by
  • Verified Purchase
1 found this review helpful
This is a very good store and I am very satisfied. Always very helpful and polite personel.
This is a very good store and I am very satisfied. Always very helpful and polite personel.
by
  • Verified Purchase
  • Recommended
Nice and friendly staff .
Nice and friendly staff .
by
  • Verified Purchase
  • Recommended
GREAT STORE!!!!!
GREAT STORE!!!!!
by
  • Verified Purchase
  • Recommended
I always find a great deal and get the best customer service!
I always find a great deal and get the best customer service!
by
  • Verified Purchase
  • Recommended
The store was extremely clean and very well organized, everyone was friendly, and I will be retur...
The store was extremely clean and very well organized, everyone was friendly, and I will be returning to this location.
by
  • Verified Purchase
  • Recommended
After moving to Portsmouth, VA two years ago from upstate New York, the first place I looked for ...
After moving to Portsmouth, VA two years ago from upstate New York, the first place I looked for was a Home Depot. The location was reasonably close--much closer than an alternative store. Since then, I have used Home Depot for a number of home improvement projects in addition to the Nursery for plants and gardening supplies. Even ordered a snow blower on line for delivery to the house. The staff has always been cooperative, helpful and friendly.
by
  • Verified Purchase
  • Recommended
Really nice shopping experience at this Home Depot. Very nice, friendly and knowledgeable staff. ...
Really nice shopping experience at this Home Depot. Very nice, friendly and knowledgeable staff. Very helpful.Checked online for product I needed to see if this store had it in stock. They did.Got exactly what I was looking for.
by
  • Verified Purchase
  • Recommended
Had the products that I was looking for at the right price. The store was well maintained, and th...
Had the products that I was looking for at the right price. The store was well maintained, and the cashier was friendly and courteous.
by
  • Verified Purchase
  • Recommended
The associate at doors and Windows were very knowledgeable and helpful to my satisfaction.
The associate at doors and Windows were very knowledgeable and helpful to my satisfaction.
by
  • Verified Purchase
  • Recommended
Horrible customer service Never an employee to help when needed. I had to ask the flower delive...
Horrible customer service Never an employee to help when needed. I had to ask the flower delivery guy a third party supplier for help! Would not recommend this store for anyone!!!!
by
  • Verified Purchase
My go-to store for home improvement needs, although there are at least 4 home improvement stores ...
My go-to store for home improvement needs, although there are at least 4 home improvement stores in the area I could choose from!
by
  • Verified Purchase
  • Recommended
Grateful for the excellent customer service. This is the store to go to if you need questions ans...
Grateful for the excellent customer service. This is the store to go to if you need questions answered or help locating something that may not be easy to locate.
by
  • Verified Purchase
  • Recommended
Excellent help.
Excellent help.
by
  • Verified Purchase
  • Recommended
Everyone is friendly and will go out there way to accommodate you
Everyone is friendly and will go out there way to accommodate you
by
  • Verified Purchase
  • Recommended
The staff at this store is very friendly and customer service oriented.
The staff at this store is very friendly and customer service oriented.
by
  • Verified Purchase
  • Recommended
Great customer service and selection
Great customer service and selection
by
  • Verified Purchase
  • Recommended
Love the tool section of this store. Have a hard time getting to other parts because they have s...
Love the tool section of this store. Have a hard time getting to other parts because they have such a good selection.
by
  • Verified Purchase
  • Recommended
Employees here are very helpful and provide the best assistance! they make this store a good exp...
Employees here are very helpful and provide the best assistance! they make this store a good experience.
by
  • Verified Purchase
  • Recommended
Excellent customer service. Staff go beyond the call of duty. Pete was great!!!
Excellent customer service. Staff go beyond the call of duty. Pete was great!!!
by
  • Verified Purchase
  • Recommended
The employees are very friendly, they greet you when you come in and I was able to find everythin...
The employees are very friendly, they greet you when you come in and I was able to find everything that I needed.
by
  • Verified Purchase
  • Recommended
Great place to shop for all your needs Clean Helpful employees I like to look at the variety of ...
Great place to shop for all your needs Clean Helpful employees I like to look at the variety of items I purchase a great number of items when when on sale just to stock up Have great sales on appliances Store has a great number of items Just like vist and shop
by
  • Verified Purchase
  • Recommended
Old school style "world class customer service" is in practice at this store. Loved the prompt gr...
Old school style "world class customer service" is in practice at this store. Loved the prompt greeting upon entering the store and was greeted by each store employee that I passed. I was asked what I was searching for today to which an employee brought me directly to the aisle and exact location for the item I needed. BZ!! Made my trip short, sweet, and memorable.
by
  • Verified Purchase
  • Recommended
Very clean & peaceful store
Very clean & peaceful store
by
  • Verified Purchase
  • Recommended
The store was clean and windows were easy to find. Our store associate was polite and very helphf...
The store was clean and windows were easy to find. Our store associate was polite and very helphfful. He even helped us load our windows and transport them to the front for pickup.
by
  • Verified Purchase
  • Recommended
The knowledgeable staff is what makes this store a bit better. They were very busy today but I st...
The knowledgeable staff is what makes this store a bit better. They were very busy today but I still got help. Saving the last star for when they have a free daycare for the kids while I shop ;)
by
  • Verified Purchase
  • Recommended
Everything I was looking for. Almost to many choices (toilet flappers) to decide from, so I j...
Everything I was looking for. Almost to many choices (toilet flappers) to decide from, so I just went with the cheapest and it worked this time. Returned a broken item and that was easy, even got an upgrade because it was the same price. Products were good quality and reasonable price. Staff was helpful though I was going to buy more shelf units but they only had two on the floor and getting more down from a pallet that day. I grabbed the two and probably be back tomarrow anyway.
by
  • Verified Purchase
  • Recommended
I am a frequent visitor to the Home Depot at Chesapeake Square. The employees are extremely help...
I am a frequent visitor to the Home Depot at Chesapeake Square. The employees are extremely helpful, pleasant and don't mind walking with me to the location of whatever it is I need. I also like the fact that this company hires visually impaired but highly functional individuals who are smart and know everything about the store and the products. I will always come to this location.
by
  • Verified Purchase
  • Recommended
Outstanding store! Staff ALWAYS helpful and courteous. Store remains very clean and organized and...
Outstanding store! Staff ALWAYS helpful and courteous. Store remains very clean and organized and always seasonal so that needed items available. Thank you for your exceptional leadership, Melinda - Kudos!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 572 reviews

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