Reviews for Pulaski #772

Our freezer went out so we needed one ASAP. The store did not have large freezers in stock. Adele, the manager, worked with us and sold us a floor model in the size we needed. She was very helpful and friendly and made our day! She literally saved our butts (pork, that is!) 😊

On July 14,2024 I visited the garden dept. at Home Depot after speaking to a representative on the phone by the name of Kim. I asked Kim her name because she was so helpful and kind and took her time explaining things to me on the phone and I would ask for her at the store when I arrived. When I arrived Kim was on her lunch break so I spoke with 3-4 other employees which were all so helpful it made this the most enjoyable shopping experience I have had since long before the pandemic. Home Depot has a Beautiful Garden Dept. so clean and well stocked and the employees are soooo knowledgeable about the plants especially Kim, I really could have spent the whole day there but I needed to get home and plant my new flowers which are doing GREAT ! "HOME DEPOT EMPLOYEES ARE THE BEST- YOU GUYS ARE ROCK STARS -THANK YOU SO MUCH !"

Store associates were nice but would not honor HD issued coupon. They said I had to use my soon to be canceled HD card to pay for purchase. Nowhere on the coupon does it say that.

We have been looking for a pole saw for several months. The store not only had a large selection, they had one that fit our tools we already had.

I needed a replace tub/shower that had been damaged. Because we had such good service at this location, we returned for a new unit. The individuals who assisted us were knowledgable and extremely professional. Not only the person who helped us with our order but also the delivery person. Great experience

I am 75 years old and not very adequate with web technology. During my latest visit, 2 employees were willing to help me place an online order for an item not in stock and have it delivered to my home. I am very grateful for their help, and also for not making me feel that inadequacy.

Helped with battery tools

Shelves not stocked. Employees in groups talking to each other or playing with cell phones. Management needs to keep lumber entrance clear so customers can load their pur6without waiting 20 to 30 minutes. Management doesn't care about any of these issues.

I enjoy shopping at the Pulaski Home Depot. The employees are helpful and if one can’t answer your question, can point you to someone that can. So far, on every visit I’ve been able to find what I needed, and then some! This visit was for some blinds, both 2” faux wood and 1” vinyl, to replace some my dog tore up.

Sales associate was excellent Alyce Cooper 5 stars ....

No management visible. Employees grouped together talking and playing on their phones. Limited supply of items that is easy to reach without assistance from an employee.

Has everything I needed formy next project.

I shop at Home Depots all over Northern Virginia, Maryland, Alabama and back at my home state Tennessee. This store by far has the most friendly staff that are always willing to help. Especially Jason who helps in the lumber area. He is always willing to help load or cut lumber and always with a smile. Other staff are great too and I am sorry I do not remember all their names.

Pulaski, TN does not have an equipment rental option on sight. This option would be very helpful to Southern Middle Tennessee. I currently need to travel to Alabama to rent equipment.

Kim was extremely helpful. Also, Lakeisha

I was restocking these items.

the paint dept always seems to know how to get it just right and the flooring dept is a lot of great help also highly recommend home depot

Best staff and management interaction with customers in central North Alabama and central Southern Tennessee. Why I keep coming back and driving past others on my commute.

Nice place to shop. Great employees 👍🏻👍🏻

both the wen chainsaw, got a 2 year warranty, a little noisy around the sprocket when decelerating.

Every time I go into the Pulaski store employees are friendly and knowledgeable. Store is always clean. 9 times out of 10 the store has what I am looking for. Definitely will shop there again.

This is the third lawn mover we have bought from HD and at this store. It has alway been a good experience but this one was the best. If anyone need lawn equipment they have a great team to help you.

A special thank to the entire team there!! And a special thank you to Kate at the service desk for going above and beyond the call of taking care of my needs! It's always a good experience there!

Every member of Staff go out of their way to assist you with your selection, purchases & needs.

My last purchase was a push mower, but ma yite.s before that. Pulaski Ho.e Depot is a.azi g.

wait .... they want a review of the store but wants me to avoid writing about customer service , employees staring us down while we check out when they could easily check us out. but too busy talking

Always a great experience shopping here. Every department has someone there to help at any time. Guys at the pro desk are great at what they do also. Thanks again!

Employees could have cared less that I was there

Again just like to add that Sig at the Pro Desk is awesome always enjoy talking to him!!!

The people who work in the Pulaski store are always willing to help with a smile