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Filter Reviews By:Rating, Profile, Gender, Age (785)
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Showing 1-30 of 785 reviews
May 6, 2022
Well stocked, clean store. Very well managed with helpful employees!
Bought a fridge and a few other items, and the store employees were very helpful with setting up delivery. Had a question later that I called in for, and there was no hold time to speak with a manager who was very helpful and answered all of my questions.
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Recommended
Apr 29, 2022
Talked to 3 employees they dropped what they were doing and seemed happy to help! Ran into 2 of them later and they both asked if I found what I was looking for! That never happens at Lowe’s!!
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Recommended
Apr 27, 2022
Excellent customer service
I bought paint for my house and it was a huge order but Brenda made my visit short and very pleasant. Iris saved me 150.00 when I opened a Home Depot card which I was pleased, I would highly recommend this location for any project needed the staff is very friendly and helpful.
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Recommended
Apr 22, 2022
Great location
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Recommended
Apr 14, 2022
Outstanding Flooring Associate!
My experience yesterday was all about the excellent customer service I received in the flooring department today. I was there to finalize a carpet purchase and installation in my home when a new flooring specialist came into play and I couldn't be happier. Tina not only reviewed my current order, but caught a big error that would have gone unnoticed had I just proceeded with the purchase. She also made suggestions that I am very pleased with, including depth of pile, color blend and a different manufacturer who's products were currently on sale. Not only did I get exactly what I had been envisioning, prevented a problem with a cheaper pad being installed, but I saved a substantial amount of money for comparable product. This Home Depot Rocks!
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Recommended
Apr 10, 2022
Took rental/product orders
They are very helpful at the time of sell but seriously drop the ball when it comes to completing there timeframes. I can’t put in words how frustrating it is dealing with tool rental.
by
Apr 2, 2022
Love Home Depot
Always friendly and helpful whenever I come in...even if it gets super busy.
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Recommended
Mar 20, 2022
Extra wings for Henry DeKastrozza in Queen creek store in Appliance Dept.
went the extra mile. the way all salespeople you be when they're at work. made me feel that I wasn't wasting his time and I was important.
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Recommended
Mar 16, 2022
Best employees
I Loved the help I received at the Queen Creek store! . Also, the store is orderly and clean. Plus it has a pleasant atmosphere by the helpful attitude .They treated me like I was a friend or family member Thanks for being here !
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Mar 12, 2022
Great atmosphere
Purchasing my material was easy, and the staff willing to help
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Feb 27, 2022
Unfriendly staff
While I have been to this store multiple times, today was my worst experience. Staff does not ask if they can help you. Staff by the checkouts were rude seemed annoyed that they had to be a work and would rather talk to each other than tend to customers. Will go to a different store next time.
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Feb 18, 2022
First class service
We recently relocated from SD CA to QC AZ. I’ve shopped with HD for 40 plus years. Never have I received such excellent or for that matter any service at a HD til I entered the QC HD. It’s very difficult and frustrating in San Diego to find help at an HD. The QC HD is a joy shopping at! Friendly, kind, and help on practically every aisle! TY QC you are second to none!
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Recommended
Feb 5, 2022
Great Customer Service resolving an issue
Manager Eddie is an example of how customer service should go!
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Recommended
Dec 16, 2021
Joe is great help
I wanted a key made, your machine did not accommodate that key style and Joe went out of his way to help me find some one else that could help me.
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Recommended
Dec 2, 2021
Be careful
Before buying any paint from this store, make sure you get the price before proceeding. I didn't, and the price at the checkout counter was substantially higher than expected.
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Nov 9, 2021
So friendly and helpful!
My husband and I were in tonight to buy a tool chest and a bunch of small hardware he needs for the table he is building. Dustyn, Angela, and Justin were all so very helpful and friendly and had us laughing and enjoying our evening out like we were at a party! Thank you all for making it such a fun and productive trip!
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Recommended
Nov 9, 2021
Excellent service
I just got camp chef smoker
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Recommended
Oct 29, 2021
Cashier Elizabeth was awesome
Cashier Elizabeth was awesome, very helpful and and took all the time needed to help me, thank you.
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Recommended
Oct 28, 2021
Best store in the nation!!
Phenomenal service at this store. There’s no way to improve as it’s already the best store out there!!
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Recommended
Oct 17, 2021
Great Location
I had to but some more paint but for my color sample and I found something close and the staff there was able to find it for me but in a different brand and it was a great Match! Thanks
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Recommended
Sep 30, 2021
Excellent service with knowledge
We received lots help from Ed at the countertop section. He led us to select the right kind of quartz countertops for our kitchen and bathroom. Excellent service with knowledge and smile!!!
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Recommended
Sep 28, 2021
Exceptional client service
In a time where hourly employees are typically just worried about their shifts and clocking in, Connie and Destiny went above their normal job duties. Their level of customer service far exceeded any experience I've had at a big box retail store. Michael and another young man helped in the process. These two queens mastered customer retention. Thanks ladies!
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Recommended
Jul 31, 2021
AMAZING EMPLOYEES!!!
AMAZING EMPLOYEES!!!
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Verified Purchase
Recommended
1 found this review helpful
Jul 29, 2021
Amazing staff, great prices, huge selection. What more can you ask for?
Amazing staff, great prices, huge selection. What more can you ask for?
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Verified Purchase
Recommended
1 found this review helpful
Jul 16, 2021
Employee in Appliance Sales, #AMM1670 helped me what I needed and checked me out right there in h...
Employee in Appliance Sales, #AMM1670 helped me what I needed and checked me out right there in her area saving me having to walk up front.
by
Verified Purchase
Recommended
Jul 14, 2021
Super nice people and if you ask for help they try really hard to make that happen.
Super nice people and if you ask for help they try really hard to make that happen.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 10, 2021
This store consistently meets or exceeds my expectations for quality products, and fair pricing. ...
This store consistently meets or exceeds my expectations for quality products, and fair pricing. Both associates and Managers are friendly and knowledgeable. I still believe in customer service so that’s why I shop this Queen Creek store.
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Verified Purchase
Recommended
1 found this review helpful
Jul 9, 2021
Nadine in the blinds department is awesome! She helped with giving us samples and we took those ...
Nadine in the blinds department is awesome! She helped with giving us samples and we took those samples over to our new build to really make sure we were making a good decision. She was mindful of our budget while still trying to find something that suited our style. We even got blinds that were much different than we would have gone with but ended up loving it. She made this shopping experience a fun one! Will be shopping here again and even referred other couple looking at blinds to Nadine!
by
Verified Purchase
Recommended
1 found this review helpful
Jul 4, 2021
The associates in the appliance department were very helpful, knowledgeable, and kind. We were g...
The associates in the appliance department were very helpful, knowledgeable, and kind. We were given great attention to purchase a new refrigerator.
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Verified Purchase
Recommended
1 found this review helpful
Jul 3, 2021
Al in Plumbing is amazing! It is like having your kind, wise, patient Grandpa with you! Really ...
Al in Plumbing is amazing! It is like having your kind, wise, patient Grandpa with you! Really a well ran store!