#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)670-4430

Rental Center

(847)670-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 E Kensington Rd

Mount Prospect, IL 60056

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 859 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (859)
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Showing 1-30 of 859 reviews
Professional staff that they are welling to listen and help
Professional staff that they are welling to listen and help
by
  • Verified Purchase
  • Recommended
They have a good hrs easy for me to do anything before work easy to check out friendly staff and ...
They have a good hrs easy for me to do anything before work easy to check out friendly staff and clean store..
by
  • Verified Purchase
  • Recommended
not bad
not bad
by
  • Verified Purchase
  • Recommended
Store is very good. Employees' helpfulness varies with employee. For example, the first employe...
Store is very good. Employees' helpfulness varies with employee. For example, the first employee gave me slightly incorrect directions. The cashier, on the other hand, was extremely courteous, handled my veteran's discount with ease and pointed out the sweepstates on the receipt. Her name was Ellen
by
  • Verified Purchase
  • Recommended
Good service. Clean.
Good service. Clean.
by
  • Verified Purchase
  • Recommended
In general staff at this location is very friendly however after renovation it takes time to find...
In general staff at this location is very friendly however after renovation it takes time to find things
by
  • Verified Purchase
  • Recommended
Love this store! Good location, clean, great customer service and great prices!
Love this store! Good location, clean, great customer service and great prices!
by
  • Verified Purchase
  • Recommended
Store was well stocked and I was able to find everything I needed
Store was well stocked and I was able to find everything I needed
by
  • Verified Purchase
  • Recommended
Staff is very friendly and very helpfull
Staff is very friendly and very helpfull
by
  • Verified Purchase
  • Recommended
Home Depot is a good source of basics for home maintenance, but it's so hard to get help, the gar...
Home Depot is a good source of basics for home maintenance, but it's so hard to get help, the garden center is shut down even when the store is open in the evenings, and you have to wade through a lot of 'stuff;' before you get to what you really need. No better than others, but no worse.
by
  • Verified Purchase
  • Recommended
Thanks for all the help it's great store
Thanks for all the help it's great store
by
  • Verified Purchase
  • Recommended
Shelby the manager was truly amazing and so knowledgable. Such a HUGE HELP to me for shopping on ...
Shelby the manager was truly amazing and so knowledgable. Such a HUGE HELP to me for shopping on a gift to buy my husband. THANK YOU!!
by
  • Verified Purchase
  • Recommended
Employees are always helpful and friendly. Store is always clean and organized. I can just brin...
Employees are always helpful and friendly. Store is always clean and organized. I can just bring a part and they will help me find what I need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Amazing store to shop at! Definitely recommend for any issues or concerns to go to marelyn at the...
Amazing store to shop at! Definitely recommend for any issues or concerns to go to marelyn at the service desk!
by
  • Verified Purchase
  • Recommended
As I said before if it wasn't for that nice Dan from hardware I would have walked out , and never...
As I said before if it wasn't for that nice Dan from hardware I would have walked out , and never come back. I don't need to spend over and hour waiting to be waited on in patio furniture. Employee's all were smiling at me , but nobody would go out of their way to get me help.
by
  • Verified Purchase
  • Recommended
order on line pickup few days later the guys made sure my wood was a good pick when i stopped.
order on line pickup few days later the guys made sure my wood was a good pick when i stopped.
by
  • Verified Purchase
  • Recommended
LeShawn who is one of the mangers is a huge asset to this store. If you have any problems ever, p...
LeShawn who is one of the mangers is a huge asset to this store. If you have any problems ever, please ask to talk to him. He is one of the most helpful store employees I’ve ever encountered. He price matched an in-store item to a similar online item not in the store, we didn’t even ask him to do this. He helped us in various departments, including plumbing, siding and garden. Truly an employee Home Depot should be proud to call theirs. He should be promoted!
by
  • Verified Purchase
  • Recommended
Very Clean, Once I was able to find someone to help me, Mariana was extremely helpful and knowled...
Very Clean, Once I was able to find someone to help me, Mariana was extremely helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Super Store
Super Store
by
  • Verified Purchase
  • Recommended
The garden associates helped me quickly find an item even though it wasn't in their department.
The garden associates helped me quickly find an item even though it wasn't in their department.
by
  • Verified Purchase
  • Recommended
tons of stock and helpful employees
tons of stock and helpful employees
by
  • Verified Purchase
  • Recommended
Great stock in the garden center.
Great stock in the garden center.
by
  • Verified Purchase
  • Recommended
Always helpful and have what i'm in need of
Always helpful and have what i'm in need of
by
  • Verified Purchase
  • Recommended
A great selection of things
A great selection of things
by
  • Verified Purchase
  • Recommended
Cashier Diane ( return desk) always make my visit enjoyable. She is one of a few people that are ...
Cashier Diane ( return desk) always make my visit enjoyable. She is one of a few people that are very nice, always smiling, helpful and very pleasant!!!!
by
  • Verified Purchase
  • Recommended
I have 4 Home Depots within short driving distances. I usually pick the Mt. Prospect store becaus...
I have 4 Home Depots within short driving distances. I usually pick the Mt. Prospect store because I think the employees are always very friendly and happy to help, not only with product info but also project advice.
by
  • Verified Purchase
  • Recommended
The Randhurst store has a top-notch employees. They go above and beyond and helped me to locate t...
The Randhurst store has a top-notch employees. They go above and beyond and helped me to locate the product I was looking for. The store was clean and organized. The associates were very friendly and helpful!
by
  • Verified Purchase
  • Recommended
I have been in Mount Prospect for 16 years and I think this is the best customer service overall ...
I have been in Mount Prospect for 16 years and I think this is the best customer service overall I have ever witnessed at Home Depot at Randhurst.
by
  • Verified Purchase
  • Recommended
Helpful and friendly associates in the flooring department made my purchase quick and easy. Love...
Helpful and friendly associates in the flooring department made my purchase quick and easy. Love the free install of carpeting too!
by
  • Verified Purchase
  • Recommended
ASHA IS A GREAT EMPLOYEE. 5 STAR SUPER JOB!!
ASHA IS A GREAT EMPLOYEE. 5 STAR SUPER JOB!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 859 reviews

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