#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)855-3130

Rental Center

(904)855-3100

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9520 Regency Square Blvd N

Jacksonville, FL 32225

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 707 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (707)
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Showing 1-30 of 707 reviews
Great products!
I'm happy with the products I've purchased!
by
    • Recommended
    Nice employees.
    Winnie and with just a picture of a paint sample and was helped by the lady at the paint counter, she was able to give me exactly what I came in for. Checked out with the sweetest rep after going in without my car she was able to put in her numbers and pull my card up by my drivers license.
    by
      • Recommended
      Get it while it's hot
      Always score the good purchases in the discounted section. Always looking to save as much as possible. Saved almost 50 percent on special order flooring that wasn't picked up. Looked better than what I was going to get at half the price
      by
        • Recommended
        Tina Great Customer service
        Tina went out of her way to fulfill my request. I asked to be checked out at the service desk and she did without knowing that it requested it because I have a bad knee that was hurting.
        by
          • Recommended
          I shop here often
          It's a good location. I've never had a bad experience. It can sometimes be hard to find an associate when you need one. But generally, when you do, they are knowledgeable and helpful.
          by
            • Recommended
            Tina great customer service
            Tina was very and helpful great customer service
            by
              • Recommended
              Customer service
              Tina at customer service was very helpful with my situation and is the reason why I will be coming back to shop.
              by
                Great Customer Service
                Lisa was very professional and was pleasant to talk to. She made the experience great which is why I would come back in the future.
                by
                  Great customer service 0272
                  Tina was great with customer service and made it sample and easy... thanks tina
                  by
                    • Recommended
                    Great products
                    This is my come to store for all things
                    by
                      • Recommended
                      Great features
                      Everything I buy from HD am more than satisfied with it.
                      by
                        TIME AND TILE
                        I WAS HELPED BY DEBBIE BALIEY AND I FEEL SHE WENT ABOVE AND BEYOND TO ASSIST ME, ESPCAILLY SINCE I WAS GIVEN WRONG INFORMATION AFTER CALLING 1-800-216-0796. WE WORKED TOGETHER FOR ABOUT 3 HOURS TO GET MY ORDER STRAIGHT AND MAKE SURE EVERYTHING WAS CORRECT. GRAY AND JOHNATHAN, THE SUPERVISORS WERE VERY HELPFUL IN ASISTING MS. BALIEY. HOWEVER, MS. DAUGHTRY WAS VERY UNPROFESSIONAL. I COULD HEAR HER YELLING THROUGH THE PHONE, SHE CANCELLED MY ORDER WITHOUT SPEAKING TO ME FIRST NOR DID NOT COME TO SPEAK WITH ME AFTER I REQUESTED TO SPEAK WITH HER IN PERSON.
                        by
                          • Recommended
                          Product availability
                          Thanks for having my cleaning products.
                          by
                            • Recommended
                            Great customer service
                            Love this store...great customer service
                            by
                              • Recommended
                              The check out person was rude
                              The check out clerk sucks they hit the button so t don't get a an email receipt
                              by
                                Pleasantly surprised!
                                The people at Home Depot made my day! I had a lot to do with painting. The lady in the paint department was extremely informative and helpful and Lisa, the cashier made me laugh and smile at the daunting task I had before me. I walked out there, feeling great!
                                by
                                  • Recommended
                                  great service!
                                  Employees went above and beyond to help me.
                                  by
                                    • Recommended
                                    Excellent customer service
                                    I was provided excellent customer service by the assistant manager. He was very accommodating.
                                    by
                                      • Recommended
                                      Lisa, at checkout, is their best employee!
                                      Lisa, at checkout, was the first and only employee to greet me, provide any customer service, and thank me. She was courteous, kind, welcoming, smiling, professional. I wish every employee was like Lisa. Only reason I didn't give this store 1 star was because of Lisa.
                                      by
                                        Terrible wait time
                                        Had to wait 45 minutes to her a tool unlocked to purchase. Terrible that the associates that came to help were not able to get a manager on duty to help them!
                                        by
                                          1 found this review helpful
                                          Great Shopping Experience
                                          James helped me today w/ an extensive list-both large and small items. I couldn't have had a better experience!!! He walked w/me to all depts/loaded all my items for me, went to register w/ me then loaded everything in my car. Very nice and pleasant.
                                          by
                                            Excellent Customer Service
                                            Stephanie went above and beyond to help me.
                                            by
                                              • Recommended
                                              Last visit to Home Depot
                                              The employees were so helpful and experienced in the products I needed for home project and very polite. It was a very pleasant visit/purchase.
                                              by
                                                • Recommended
                                                Lisa the Cashier
                                                I detest "self-checkout." I will wait in line to get a real cashier. Today, I was lucky to get into Lisa's line, and it was a great experience of customer care and service. She was friendly, helpful, professional, and genuinely warm. I wish they could clone her and open all the registers.
                                                by
                                                  • Recommended
                                                  Easy to find stuff but watch the ageism please
                                                  I practically live at this store. Excellent product selection, they don't reset departments so it's easy to find stuff, especially with the app. I would suggest that when a customer is purchasing a product that requires age verification the employee just do that without commenting on the customers age. That would make the experience more enjoyable.
                                                  by
                                                    • Recommended
                                                    everything was great and the people
                                                    everything i buy i enjoy them
                                                    by
                                                      • Recommended
                                                      Not good
                                                      the cashier was not very nice with the people.
                                                      by
                                                        Great place to get stuff
                                                        Has decent stock and employees who will help you select items
                                                        by
                                                          Go To Store
                                                          Home Depot is my "go to" store because they still believe in customer service and are very helpful.
                                                          by
                                                            • Recommended
                                                            Incredible cashier
                                                            I went shopping yesterday and my cashier Lisa was so awesome. She went out of her way to make sure I was getting exactly what I needed for the project I was working on! She informed me that the wood I was getting was actually priced by the foot and not by the plank. And I just really appreciated her going above and beyond
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 707 reviews

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