Reviews for Roosevelt #4112

JAQUES, THE SALESPERSON IN THE APPLIANCE DEPARTMENT AT THE ROOSEVELT BLVD STORE IN PHILADELPHIA WAS A PLEASURE TO DO BUSINESS WITH. Jaques is very knowledgeable about the appliances which makes it easier to make a decision on what appliance to buy.

THE STORE WAS CLEAN ANBD I COULD SEE EVERYTHING I NEEDED.

the store was moderately clean , my products were easy to find

I went in to rent a vacuum cleaning machine. It was quick and easy to spot the TOOL RENTAL sign all the way at the opposite end of the store. I got help right away and my machine was tested before it was given to me so I was thankful that the associates took the time to show me that it worked and how to use it! Easy and fast!

Always find what you need and always an associate to help & guide you in the right direction.

The store wasn't the cleanest I've seen in other Home Depot stores over all!

Great Store and stuffs. Associates are helpful. Recommend

Homedepot is the best store to find whatever you need to build or make improvements and I Thank you for that service.

chuck that's works in the tool section this guy really knows his tools gave solid advice made my job go smooth you cant get this type of help in the other stores. this guy is always friendly and i look forward to seeing him when i shop and you cant beat the help in pluming my alen knows his stuff

I always find what I need and there is always an associate available if needed.

THE DOOR DEPT. WAS NOT A GOOD EXPEIENCE. THE STAFF THER SEEM IRRITATED WITH COMPUTER SYSTEM MALFUNCTIONING. I WAS FELLING LIKE I WAS THE CAUSE OF HER BAD DAY WITH THE COMPUTER. SHE NEVER ASKED ME FOR UPTO DATE INFORMATION THAT WOULD HAVE CAUSED SERIOUS PROBLEMS HAD I NOT READ THE RECIEIPT BEFORE LEAVING THE STORE. ANOTHER ASSOCIATE CAME TO HELP HER WITH THE COMPUTER ISSUES BUT I STILL WAS NOT SATISFIED WITH THE PROCESS OF THE HANDLING OF MY SALE. PROMISES MADE BUT NOT KEPT. I WAS TOLD THAT IF I ALLOWED THEM TO MEASURE MY DOOR THEN THE MONEY I SPENT ON THE MESSURE WOULD BE APPLIED TO THE FINAL BILL. DID NOT HAPPEN.

Normally this location is not good but today it was a very nice experience

Store associates were at times to pushy...I know what I wanted to purchase didn't need anyone trying to persuade me towards a different product.

I requested assistance from store associate (Jorge) to use forklift for the purpose of getting 20 80lb of concrete mix near my vehicle. I was asked if I was handi cap, I am not sure if Home Depot policy requires for individuals to be handi cap in order to receive assistance. I went to customer service and waited 20 more minutes for assistance and every one who could assist was on break. No one returned from break during the time that I waited for assistance. I previously visited the store more frequently, however, now I only visit these store as needed due to poor service.

This store and the store on Cheltenham Ave. always had long checkout lines. More oversight must occur so that employees don't take their breaks simultaneously, so that the customer is not inconvenienced.

1. Associates NEVER available or helpful! (took literally 20-25 minutes to find someone to help me...and he was rude and unhelpful!) 2. Inventory not correct (stated there were 5 at this location, but NONE were found--worker couldn't even find any) 3. Super busy, messy, and extremely understaffed!! NEVER COMING BACK TO THIS SPECIFIC HOME DEPOT AGAIN!!!

Happy with assistance from associate and speed of checkout.

Its more organized than the orders. But, they need to be more clean in the concrete area have dust because the concrete bags broken on the floor.

your products were not easily found because they were hiding behind others packages stack on top of one another

I always love my home depot experience. Always good

Great service with the young Lady in the Paint department. My cashier shared information with me during checkout that the associate I opened a charge card with in "customer service" was unable to provide. The cashier greeted me with the correct approach "will you be using your Home Depot card during checkout"... Shocking that she was so well rehearsed when I asked several associates about activating a card and they sent me to several others. I wish I had waited so my cashier could have gotten the credit for my new card activation... My sales expert/woman at the paint counter, and the cashier were AWESOME

I had a great deal of trouble getting credit back for some items that my contractor returned instead without me. The ladies at the Customer Service went beyond my expectations and manage to get my deserved credit Thanks Ladies at Customer Service!

I'm a patient person so I was set to wait in a long line, with it being in the early afternoon,...to my surprise most of the lines had someone in them, but I noticed that the kiosk area was not crowded, so there I went and out I went fast as ever...thanks I needed to get back home and start working.

The store paint department associate was very knowledgeable and helpful. Thanks to his help my paint job came out better than expected.

THE STORE WAS NOT CROWDED AT THE TIME SO I DID NOT RECIEVE ANY HELP. OVERALL THE EXPERIENCE WAS OK.

You'll probably be happy if grabbing something off the shelf. But if you require assistance, bring a chair, book and an ipad because your about to get a lesson in patience.

Had an amazing experience in the hardware isle the help was amazing and the isle clean and organized.

On Monday, I brought my power washer to Home Deport because it was leaking gas. I purchased it at the Home Depot in Cheltenham, but I had to bring it to your store on Roosevelt Boulevard for the repair. The associate could not find anything wrong with the power washer. The next day, the power washer again was leaking gas. I came to the Roosevelt Blvd. store again for service. The associates in the "tool rental" department were as courteous as they come. The associate who fixed my power washer was very knowledgeable and was able to service my equipment and get me going in less than an hour. Great customer service and skilled personnel.

Frankly you are wasting my time with this part . don't understand this question plus I;m at a publice library. AM I at 50 yet if not to bad I only got 6 minutes left. I did have to return a door locked because a store clerk didn't know his job.

My visit to Home Depot was great I purchased what I came there for, the item was well stocked & visible on the shelf. Check out moved along quickly, so I was in and out of the store with a breeze.